Benjamin Franklin Plumbing, LLC
Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team.
Job Summary This position answers incoming client telephone calls, assists with the supervision and dispatching of all scheduled service and maintenance calls, and reports to the Call Center Manager.
Job Duties
Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company.
Maintains good communication with clients, demonstrating a courteous and pleasant demeanor, whether on a call or not.
Ensures that each telephone call is answered before the third ring using the approved company greeting and script.
Notifies clients in advance if the plumber will not arrive within the scheduled time window.
Calls Agreement Membership clients to schedule service appointments and make up for any shortfall of repair calls.
Minimum Requirements
High school diploma or equivalent.
Above-average verbal and telephone communication skills.
Proficiency in computer software.
Prior customer service experience preferred.
Compensation: $15.00 - $18.00 per hour
Join the Benjamin Franklin Plumbing Team! We aim to make joining our team easy. Our team members are our most valuable assets. We prioritize our employees!
Pay
— We believe in rewarding top performers with competitive pay.
Flexibility
— Our scheduling is flexible to help you balance your personal life.
Career Path
— We offer extensive training programs including technical, virtual technical, communication, sales, and more. If you're serious about your career and eager to learn from industry experts, apply today!
If you have a positive attitude, a strong work ethic, and take pride in your work, we want to hear from you!
Note: Each franchise location is independently owned and operated. Applications go directly to the franchisee, who makes all hiring decisions. Benefits and compensation are set by the franchisee. Please contact the franchise location directly regarding employment inquiries.
Apply with Indeed
First Name *
Last Name *
Email *
Phone *
Yes, Text Me! I want to receive text messages about this job from Benjamin Franklin Plumbing of Manchester, CT.
Highest Level of Education *
Customer Service Experience (years) *
Computer Skills Rating *
Communication Skills Rating *
Why Should You Join Us?
Competitive Pay
Company Benefits
Extensive Training
Incentive Programs
Flexible Scheduling
Join a team that cares about each other, fosters growth, and values success. We are a company with upward mobility and plenty of room for advancement.
#J-18808-Ljbffr
Job Summary This position answers incoming client telephone calls, assists with the supervision and dispatching of all scheduled service and maintenance calls, and reports to the Call Center Manager.
Job Duties
Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company.
Maintains good communication with clients, demonstrating a courteous and pleasant demeanor, whether on a call or not.
Ensures that each telephone call is answered before the third ring using the approved company greeting and script.
Notifies clients in advance if the plumber will not arrive within the scheduled time window.
Calls Agreement Membership clients to schedule service appointments and make up for any shortfall of repair calls.
Minimum Requirements
High school diploma or equivalent.
Above-average verbal and telephone communication skills.
Proficiency in computer software.
Prior customer service experience preferred.
Compensation: $15.00 - $18.00 per hour
Join the Benjamin Franklin Plumbing Team! We aim to make joining our team easy. Our team members are our most valuable assets. We prioritize our employees!
Pay
— We believe in rewarding top performers with competitive pay.
Flexibility
— Our scheduling is flexible to help you balance your personal life.
Career Path
— We offer extensive training programs including technical, virtual technical, communication, sales, and more. If you're serious about your career and eager to learn from industry experts, apply today!
If you have a positive attitude, a strong work ethic, and take pride in your work, we want to hear from you!
Note: Each franchise location is independently owned and operated. Applications go directly to the franchisee, who makes all hiring decisions. Benefits and compensation are set by the franchisee. Please contact the franchise location directly regarding employment inquiries.
Apply with Indeed
First Name *
Last Name *
Email *
Phone *
Yes, Text Me! I want to receive text messages about this job from Benjamin Franklin Plumbing of Manchester, CT.
Highest Level of Education *
Customer Service Experience (years) *
Computer Skills Rating *
Communication Skills Rating *
Why Should You Join Us?
Competitive Pay
Company Benefits
Extensive Training
Incentive Programs
Flexible Scheduling
Join a team that cares about each other, fosters growth, and values success. We are a company with upward mobility and plenty of room for advancement.
#J-18808-Ljbffr