Healthcare Distributors Association
Senior Coordinator, Collections
Healthcare Distributors Association, Frankfort, Kentucky, United States
What Collections contributes to Cardinal Health
Collections is responsible for the collection of outstanding accounts receivable. This includes dispute research, developing payment plans with customers, and building relationships of trust with customers and internal business partners.
The Insurance Follow-up Collector generates revenue by monitoring and pursuing payment on all unpaid and delinquent accounts in a timely manner; serving as a liaison between the Provider, Payors, and Patient with regards to payment collections; and maintaining daily and monthly productivity goals to maximize cash flow.
Responsibilities
Reverification of insurance benefits if missed by front office Able to research denied CPT codes with comparison to the LCD/NCD requirements Effectively identifies trend that inhibit timely payment Work average of 50 to 100 denials per day based on supervisor requirements and accounts assigned Works closely with insurance carriers for reimbursement requirements to ensure payment Reviews outstanding AR accounts and contacts insurance for reimbursement explanation. Provides clear and accurate documentation of all contacts with any internal or external persons concerning patient accounts Quickly becomes familiar with duties and performs them independently, accurately, efficiently, promptly, recognizing their importance and relationship to patient care Consults with appeals department for disputed / denied claims. Works / Understands electronic claim interchange Understands life cycle of primary and secondary claims Maintains front office support relationship Takes incoming calls from insurance carriers and patients Regular attendance and punctuality. Contributes to team effort by accomplishing related results as needed. Ensures that all processing and reporting deadlines are consistently achieved. Perform any other functions as required by management. Qualifications
Minimum 2 years of experience in Insurance follow-up preferred Understanding of managed care contracts and fee schedules, including Medicare and Medicaid preferred Experience with computerized billing software and interpreting EOBs preferred Working knowledge of ICD-9/ICD-10, CPT, HCPCS, and CPT coding preferred Knowledge of medical terminology Familiar with Chemotherapy and Radiation Billing Compensation and Benefits Anticipated hourly range: $21.00- $26.87 USD Hourly Bonus eligible: No Cardinal Health offers a wide variety of benefits and programs to support health and well-being, including: Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with myFlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs
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Reverification of insurance benefits if missed by front office Able to research denied CPT codes with comparison to the LCD/NCD requirements Effectively identifies trend that inhibit timely payment Work average of 50 to 100 denials per day based on supervisor requirements and accounts assigned Works closely with insurance carriers for reimbursement requirements to ensure payment Reviews outstanding AR accounts and contacts insurance for reimbursement explanation. Provides clear and accurate documentation of all contacts with any internal or external persons concerning patient accounts Quickly becomes familiar with duties and performs them independently, accurately, efficiently, promptly, recognizing their importance and relationship to patient care Consults with appeals department for disputed / denied claims. Works / Understands electronic claim interchange Understands life cycle of primary and secondary claims Maintains front office support relationship Takes incoming calls from insurance carriers and patients Regular attendance and punctuality. Contributes to team effort by accomplishing related results as needed. Ensures that all processing and reporting deadlines are consistently achieved. Perform any other functions as required by management. Qualifications
Minimum 2 years of experience in Insurance follow-up preferred Understanding of managed care contracts and fee schedules, including Medicare and Medicaid preferred Experience with computerized billing software and interpreting EOBs preferred Working knowledge of ICD-9/ICD-10, CPT, HCPCS, and CPT coding preferred Knowledge of medical terminology Familiar with Chemotherapy and Radiation Billing Compensation and Benefits Anticipated hourly range: $21.00- $26.87 USD Hourly Bonus eligible: No Cardinal Health offers a wide variety of benefits and programs to support health and well-being, including: Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with myFlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs
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