MrBeast
Executive IT Support Specialist
We’re looking for an
Executive IT Support Specialist
to deliver best‑in‑class, white‑glove technical support to leadership and key stakeholders across the MrBeast organization. In this highly visible role, you’ll be responsible for ensuring seamless IT experiences for our executive team while also helping to stand up and maintain critical IT infrastructure in our growing New York hub.
This is a hands‑on position for someone who thrives in a fast‑paced, high‑stakes environment. You'll manage everything from configuring devices to standing up executive workstations and meeting rooms, providing rapid troubleshooting, and proactively ensuring everything just works. If you’re the type of person who lives for clean setups, smooth rollouts, and tech that quietly performs, this is the role for you.
What You’ll Be Doing
Deliver white‑glove IT support to executives, ensuring frictionless performance across all devices, services, and locations
Stand up IT infrastructure and executive office tech during new office buildouts and studio expansions
Provide hands‑on support for macOS and Windows laptops, desktops, mobile devices, and peripherals
Manage executive conference room systems, A/V tech, digital signage, printers, and other collaboration tools
Troubleshoot and resolve issues across core business platforms (Google Workspace, Slack, Zoom, Adobe, Monday.com, etc.)
Support network deployments across offices, studios, and production spaces (Ubiquiti, Cisco, Starlink, MiFi, etc.)
Maintain high uptime and performance standards through proactive device monitoring and issue resolution
Coordinate hardware procurement, configuration, and lifecycle management for executive and team use
Own and manage security and compliance standards for high‑access endpoints, including MDM and password managers
Build and maintain documentation to ensure continuity and consistency across IT support workflows
What You’ll Bring
5+ years in IT support, with proven experience supporting C‑level executives or senior stakeholders
Strong troubleshooting abilities and a service‑first mindset
Excellent interpersonal and communication skills, with the ability to provide calm, confident support in high‑pressure moments
Experience supporting both macOS and Windows environments in hybrid teams
Fluency in collaboration tools like Google Workspace, Zoom, Slack, and A/V platforms
Hands‑on experience deploying and maintaining MDM solutions (e.g. Jamf, Kandji, Intune, FleetDM)
Deep understanding of network infrastructure (VLANs, DNS, DHCP, VPNs, etc.)
Ability to work independently, manage multiple priorities, and execute with a high bar for quality
Experience working in entertainment, production, or content creation environments is a plus
Certifications such as CompTIA A+, Apple ACMT, Cisco CCNA, or equivalent are a bonus
Benefits
Competitive salary
Generous medical (Blue Cross Blue Shield), dental, vision and company‑paid life insurance
Company contributions to employee health savings accounts (HSA)
401(k) plan with company‑matching
Flexible vacation policy and paid company holidays
Company‑provided technology package
Relocation assistance and company‑provided housing for the first 90 days for candidates relocating from outside the Greenville, NC area
Location: New York, NY
Salary: $200,000 – $250,000
Seniority level: Mid‑Senior level • Employment type: Full‑time • Job function: Information Technology • Industries: Media Production
Referrals increase your chances of interviewing at MrBeast by 2x
#J-18808-Ljbffr
Executive IT Support Specialist
to deliver best‑in‑class, white‑glove technical support to leadership and key stakeholders across the MrBeast organization. In this highly visible role, you’ll be responsible for ensuring seamless IT experiences for our executive team while also helping to stand up and maintain critical IT infrastructure in our growing New York hub.
This is a hands‑on position for someone who thrives in a fast‑paced, high‑stakes environment. You'll manage everything from configuring devices to standing up executive workstations and meeting rooms, providing rapid troubleshooting, and proactively ensuring everything just works. If you’re the type of person who lives for clean setups, smooth rollouts, and tech that quietly performs, this is the role for you.
What You’ll Be Doing
Deliver white‑glove IT support to executives, ensuring frictionless performance across all devices, services, and locations
Stand up IT infrastructure and executive office tech during new office buildouts and studio expansions
Provide hands‑on support for macOS and Windows laptops, desktops, mobile devices, and peripherals
Manage executive conference room systems, A/V tech, digital signage, printers, and other collaboration tools
Troubleshoot and resolve issues across core business platforms (Google Workspace, Slack, Zoom, Adobe, Monday.com, etc.)
Support network deployments across offices, studios, and production spaces (Ubiquiti, Cisco, Starlink, MiFi, etc.)
Maintain high uptime and performance standards through proactive device monitoring and issue resolution
Coordinate hardware procurement, configuration, and lifecycle management for executive and team use
Own and manage security and compliance standards for high‑access endpoints, including MDM and password managers
Build and maintain documentation to ensure continuity and consistency across IT support workflows
What You’ll Bring
5+ years in IT support, with proven experience supporting C‑level executives or senior stakeholders
Strong troubleshooting abilities and a service‑first mindset
Excellent interpersonal and communication skills, with the ability to provide calm, confident support in high‑pressure moments
Experience supporting both macOS and Windows environments in hybrid teams
Fluency in collaboration tools like Google Workspace, Zoom, Slack, and A/V platforms
Hands‑on experience deploying and maintaining MDM solutions (e.g. Jamf, Kandji, Intune, FleetDM)
Deep understanding of network infrastructure (VLANs, DNS, DHCP, VPNs, etc.)
Ability to work independently, manage multiple priorities, and execute with a high bar for quality
Experience working in entertainment, production, or content creation environments is a plus
Certifications such as CompTIA A+, Apple ACMT, Cisco CCNA, or equivalent are a bonus
Benefits
Competitive salary
Generous medical (Blue Cross Blue Shield), dental, vision and company‑paid life insurance
Company contributions to employee health savings accounts (HSA)
401(k) plan with company‑matching
Flexible vacation policy and paid company holidays
Company‑provided technology package
Relocation assistance and company‑provided housing for the first 90 days for candidates relocating from outside the Greenville, NC area
Location: New York, NY
Salary: $200,000 – $250,000
Seniority level: Mid‑Senior level • Employment type: Full‑time • Job function: Information Technology • Industries: Media Production
Referrals increase your chances of interviewing at MrBeast by 2x
#J-18808-Ljbffr