Service Advisor

D'ELLA Buick GMC Cadillac provided pay range: $40,000.00/yr - $85,000.00/yr DELLA Auto Group believes our current success and future growth is attributed to our employees. Family-owned and operated for over 40 years, we have continued to grow while holding true to our family values of integrity, graciousness, and community. Summary : If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We are looking for a Service Advisor to join our team. We provide an excellent working environment. Come be part of a team determined to be the best in NY! WHAT WE OFFER: Medical, dental, vision Life & disability provided by group Supplemental benefits offered through Guardian PTO 401K with company match RESPONSIBILITIES: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers REQUIREMENTS: Proven record of achieving exceptional Customer Satisfaction Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must Above average energy level A desire for a long term career with a growing organization Personal and professional integrity We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are looking for a full-time Service Advisor to join our team in Queensbury, NY.

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