Matlen Silver
Job Title: Project Coordinator
Location: NYC Preferred
Pay Range: $30-31/hr (W-2 only)
Program Overview The Core Modernization program is a multi-year initiative focused on implementing a new Policy Administration System (PALI), migrating newly written agent business to the platform, and enabling long-term growth through streamlined operations and improved service experiences.
Role Summary The Project Coordinator will provide tactical support to the Transformation Management Office (TMO) and program leaders. This hybrid role requires in‑office presence for key planning, governance, and working sessions, with flexibility to work remotely on other days. The coordinator will focus on execution and organization, ensuring effective governance, clear communications, and smooth operation of Agile ceremonies and delivery tracking.
Responsibilities
Coordinate logistics, materials, and follow‑up for Program Increment (PI) Planning, governance forums, and working sessions
Track and manage action items, risks, issues, and decisions to ensure accountability and timely closure
Support backlog tracking, dependency management, and delivery oversight using Jira and program Kanban boards
Prepare agendas, minutes, decision logs, and action trackers for TMO and leadership meetings
Consolidate Jira data into dashboards and reports to track program performance
Maintain program knowledge repositories (SharePoint, Confluence) for consistency and transparency
Act as a coordination point between Product Managers, Product Owners, Scrum Masters, and shared service teams
Monitor dependencies and proactively raise risks to support cross‑team and vendor alignment
Assist with executive‑level presentations and reporting materials
Support continuous improvement activities and ensure consistency across program documentation
Key Behaviors
Highly organized, detail‑oriented, and proactive
Strong follow‑through and accountability
Comfortable in a hybrid Agile environment with shifting priorities
Tech‑savvy and eager to leverage tools for efficiency and insight
Collaborative and effective communicator across teams and levels
Qualifications
3+ years of experience in project coordination, business operations, or program support (contract experience a plus)
Hands‑on experience with Jira (backlog tracking, dashboards, reporting) and Confluence
Experience using AI productivity tools (e.g., Microsoft Copilot, ChatGPT, automation assistants)
Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with SharePoint
Exposure to Agile delivery methods (SAFe preferred) and experience supporting PI Planning or similar ceremonies
Strong analytical and organizational skills; ability to translate data into actionable insights
Bachelor’s degree in business, information systems, or related field preferred
Tools/Systems Proficiency: Jira, Confluence, dashboard/reporting tools
Team Structure & Culture: Collaborative, all‑hands‑on‑deck environment
Soft Skills/Personality Fit: Organized, proactive, communicative, adaptable
Key Challenges: Supporting dashboard creation in Jira and Confluence; filling gaps to enable team focus
Additional Duties: May be asked to assist other teams as needed
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Location: NYC Preferred
Pay Range: $30-31/hr (W-2 only)
Program Overview The Core Modernization program is a multi-year initiative focused on implementing a new Policy Administration System (PALI), migrating newly written agent business to the platform, and enabling long-term growth through streamlined operations and improved service experiences.
Role Summary The Project Coordinator will provide tactical support to the Transformation Management Office (TMO) and program leaders. This hybrid role requires in‑office presence for key planning, governance, and working sessions, with flexibility to work remotely on other days. The coordinator will focus on execution and organization, ensuring effective governance, clear communications, and smooth operation of Agile ceremonies and delivery tracking.
Responsibilities
Coordinate logistics, materials, and follow‑up for Program Increment (PI) Planning, governance forums, and working sessions
Track and manage action items, risks, issues, and decisions to ensure accountability and timely closure
Support backlog tracking, dependency management, and delivery oversight using Jira and program Kanban boards
Prepare agendas, minutes, decision logs, and action trackers for TMO and leadership meetings
Consolidate Jira data into dashboards and reports to track program performance
Maintain program knowledge repositories (SharePoint, Confluence) for consistency and transparency
Act as a coordination point between Product Managers, Product Owners, Scrum Masters, and shared service teams
Monitor dependencies and proactively raise risks to support cross‑team and vendor alignment
Assist with executive‑level presentations and reporting materials
Support continuous improvement activities and ensure consistency across program documentation
Key Behaviors
Highly organized, detail‑oriented, and proactive
Strong follow‑through and accountability
Comfortable in a hybrid Agile environment with shifting priorities
Tech‑savvy and eager to leverage tools for efficiency and insight
Collaborative and effective communicator across teams and levels
Qualifications
3+ years of experience in project coordination, business operations, or program support (contract experience a plus)
Hands‑on experience with Jira (backlog tracking, dashboards, reporting) and Confluence
Experience using AI productivity tools (e.g., Microsoft Copilot, ChatGPT, automation assistants)
Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with SharePoint
Exposure to Agile delivery methods (SAFe preferred) and experience supporting PI Planning or similar ceremonies
Strong analytical and organizational skills; ability to translate data into actionable insights
Bachelor’s degree in business, information systems, or related field preferred
Tools/Systems Proficiency: Jira, Confluence, dashboard/reporting tools
Team Structure & Culture: Collaborative, all‑hands‑on‑deck environment
Soft Skills/Personality Fit: Organized, proactive, communicative, adaptable
Key Challenges: Supporting dashboard creation in Jira and Confluence; filling gaps to enable team focus
Additional Duties: May be asked to assist other teams as needed
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