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City of Riverside

Police Community Service Officer I

City of Riverside, California, Missouri, United States, 65018

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About The Police Department The Carlsbad Police Department is a full‑service police department that prides itself on its strong partnership with the community. Through the hard work and dedication of the men and women of the police department, and the support of City Council members and the community, Carlsbad continues to be a safe community to live, work and play.

The City of Carlsbad ranks among California's safest cities.

Carlsbad residents report high satisfaction with police services; recent survey results indicate that over 90% of the residents are satisfied with police service.

Position Community Service Officer I

– The Carlsbad Police Department’s "Ideal Candidate" exemplifies department values, is a leader, role model, team player and problem solver. Under general direction, this position receives, evaluates and acts upon emergency and non‑emergency telephone and radio communications ranging from routine to the complex in support of municipal law enforcement and fire departments.

The Community Service Officer I under direct supervision performs a variety of routine community service, paraprofessional and technical duties in support of police functions in assigned divisions of the Police Department; and performs other related work. The incumbent will have little experience involving police work, will be exposed to a variety of assignments and cross‑trainings, and within one year will assist in a variety of non‑sworn responsibilities supporting law‑enforcement functions such as clerical duties and fieldwork. The officer focuses on police support and specialized tasks in critical or sensitive functional areas, such as assisting in investigations, maintaining evidence, chain of custody, or crime scene evidence collections, and coordinating special projects or events.

Recruitment Process And Timeline Closing Date: November 6, 2025 at 5:00 p.m.

Written Test: Week of November 17, 2025 (exact date TBD)

Panel Interview: Week of December 1, 2025 (exact date TBD)

Selection Process

Written Test

Oral Panel Interview

Background Appraisal Interview: Completion and review of detailed Personal History Statement

Candidates meeting the basic criteria will continue with a background investigation

Comprehensive Background Investigation: A detailed investigation of the candidate’s personal history and suitability for employment within the law‑enforcement profession. This investigation includes a lie detection polygraph screening

Captains’ Interview: Personal interviews with the Captain of Field Operations and the Captain of Support Operations

Final Steps: Psychological and medical evaluations before hire are required

Must successfully pass a background for the California Law Enforcement Telecommunications System (CLETS) prior to appointment

The Chief of Police may select/appoint any individual who has successfully completed the process. Appointments are probationary for one year

Key Responsibilities

Receives and responds to citizen inquiries and requests for police services in person and by telephone.

Interacts with victims, suspects, and witnesses.

Photographs and fingerprints individuals.

Conducts criminal investigations and writes crime reports.

Performs clerical tasks related to assignments.

Conducts traffic collision investigations and writes traffic collision reports.

Conducts research and compiles information to support law enforcement functions.

Performs delivery and pick‑up of materials for court processing, police vehicles and equipment for service or repair, and department supplies as assigned.

Assists in the maintenance and deposition of stolen or lost/found property.

Conducts parking enforcement by educating, issuing citations and warnings.

Qualifications Knowledge of:

General office practices including operation of standard office equipment including a computer terminal.

Basic record keeping principles and practices.

Basic vehicle maintenance tasks.

Ability To:

Understand and follow written and oral instructions.

Write clear and accurate reports.

Perform routine clerical tasks.

Deal tactfully and courteously with employees and the public.

Learn, apply, and explain departmental policies, rules, instructions, laws and regulations related to assigned tasks.

Operate computer terminal keyboards to enter and query information.

Experience & Education:

Any combination equivalent to the education and experience that could likely provide the required knowledge and abilities is qualifying. A typical background may include: equivalent to graduation from high school and one year of full‑time responsible public contact experience. Familiarity with law‑enforcement functions is desirable.

Special Requirements:

Incumbents at all levels must be able to work a flexible schedule requiring rotating shifts including weekend and holiday assignments, as may be expected in working for a department operating on a 24‑hour, 7‑day per‑week schedule.

Possession of a valid California Driver’s License.

Officers are required to wear a full uniform, duty belt and ballistic vest in the performance of their day‑to‑day operations.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account

Life Insurance

Accidental Death and Dismemberment Insurance

Retirement under the CalPERS program, 2% @ 62 formula, Classic Members (those who are enrolled in CalPERS at another local agency) have the 2% @ 60 formula; pension contribution limitations set by PEPRA are currently $151,549 for new members or $280,000 for classic members

Bilingual Pay

Holidays – 11 scheduled holidays

Paid vacation

Computer purchase loan

Tuition reimbursement

A detailed list of our benefits can be found here: Carlsbad Benefits

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