Group Jazz
PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as a
Fitness Center – Front Desk (Part‑Time) , Marina City Club, Marina Del Rey.
Property Management Professionals LLC (PMP) is an industry‑leading association management firm providing extraordinary services to common interest developments throughout Southern California, Arizona, Utah, Texas, and Colorado.
Position Description Fitness Center – Front Desk, Marina City Club. The main functions are: 1) greet and direct members and guests; 2) answer phones and direct calls for Fitness Center, Tennis Program and Waters Edge Spa; 3) collect daily fees; and 4) enforce policies and procedures set forth by Marina City Club Fitness Center.
Duties & Responsibilities
Demonstrates courteous, friendly, respectful and cooperative behaviors toward others.
Supports and participates in activities that promote customer service.
Acknowledges members/guests immediately upon entering the work area, ensures each person checks in at the Front Desk, and handles member issues as they appear on the computer screen.
Courteously, accurately and efficiently answers the telephone for Fitness Center, Tennis Program and Waters Edge Spa and directs phone inquiries to identify staff if necessary.
Reports member issues to the Fitness Director.
Calls individuals the night before to remind them of an appointment scheduled (message, orientation to equipment, tennis reservations). *Specific to Closing Staff person.
Communicates and follows the organizational chain of command for notification of member/staff services issues when appropriate.
Exhibits good communication and listening skills. Speaks clearly and actively listens.
Is able to work with diverse populations under difficult and stressful situations and supports the team approach.
Utilizes positive and constructive criticism to improve overall performance and maintains a positive attitude.
Participates in operational duties of the Fitness Center as necessary, including sales promotion, tours of facility, facility safety checks, office supply checks, etc.
Cleaning responsibilities for front desk area.
Provides member/guest with temporary locker for the time in facility.
Performs any other duties or responsibilities that may be assigned.
Qualities Desired
Follows all department policies and procedures.
Offers suggestions for department performance/policy/procedures improvement and intervenes to correct problems as they occur.
Readily accepts work assignments and performs work that is accurate, neat, and consistent; documentation is legible.
Keeps the work area neat and provides a safe environment for members, reporting safety issues and equipment failures appropriately.
Confidentiality of sensitive information, including member and employee data, is maintained without exception.
Demonstrates organizational skills in prioritization and time management.
Ensures supplies of the organization are used cost‑effectively.
Identifies cost‑saving strategies for the department.
Maintains high productivity and performs efficiently.
Responds to difficult situations with self‑control and a positive attitude.
Makes decisions independently and knows when to ask for assistance.
Exercises good judgment and arrives at sound decisions.
Accepts guests and other fees; accounts for daily receipt totals when closing at the end of the shift.
Required Qualifications
High School Diploma or GED – Required
Previous Gym and Fitness experience – Preferred
Current Basic Cardiac Life Support – Required
Basic First Aid & Basic Water Safety – Preferred
Requirements
Shift: Afternoon swing shift, weekdays and weekends (Sat/Sun) required
Shift: 20 to 25 hours per week
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Fitness Center – Front Desk (Part‑Time) , Marina City Club, Marina Del Rey.
Property Management Professionals LLC (PMP) is an industry‑leading association management firm providing extraordinary services to common interest developments throughout Southern California, Arizona, Utah, Texas, and Colorado.
Position Description Fitness Center – Front Desk, Marina City Club. The main functions are: 1) greet and direct members and guests; 2) answer phones and direct calls for Fitness Center, Tennis Program and Waters Edge Spa; 3) collect daily fees; and 4) enforce policies and procedures set forth by Marina City Club Fitness Center.
Duties & Responsibilities
Demonstrates courteous, friendly, respectful and cooperative behaviors toward others.
Supports and participates in activities that promote customer service.
Acknowledges members/guests immediately upon entering the work area, ensures each person checks in at the Front Desk, and handles member issues as they appear on the computer screen.
Courteously, accurately and efficiently answers the telephone for Fitness Center, Tennis Program and Waters Edge Spa and directs phone inquiries to identify staff if necessary.
Reports member issues to the Fitness Director.
Calls individuals the night before to remind them of an appointment scheduled (message, orientation to equipment, tennis reservations). *Specific to Closing Staff person.
Communicates and follows the organizational chain of command for notification of member/staff services issues when appropriate.
Exhibits good communication and listening skills. Speaks clearly and actively listens.
Is able to work with diverse populations under difficult and stressful situations and supports the team approach.
Utilizes positive and constructive criticism to improve overall performance and maintains a positive attitude.
Participates in operational duties of the Fitness Center as necessary, including sales promotion, tours of facility, facility safety checks, office supply checks, etc.
Cleaning responsibilities for front desk area.
Provides member/guest with temporary locker for the time in facility.
Performs any other duties or responsibilities that may be assigned.
Qualities Desired
Follows all department policies and procedures.
Offers suggestions for department performance/policy/procedures improvement and intervenes to correct problems as they occur.
Readily accepts work assignments and performs work that is accurate, neat, and consistent; documentation is legible.
Keeps the work area neat and provides a safe environment for members, reporting safety issues and equipment failures appropriately.
Confidentiality of sensitive information, including member and employee data, is maintained without exception.
Demonstrates organizational skills in prioritization and time management.
Ensures supplies of the organization are used cost‑effectively.
Identifies cost‑saving strategies for the department.
Maintains high productivity and performs efficiently.
Responds to difficult situations with self‑control and a positive attitude.
Makes decisions independently and knows when to ask for assistance.
Exercises good judgment and arrives at sound decisions.
Accepts guests and other fees; accounts for daily receipt totals when closing at the end of the shift.
Required Qualifications
High School Diploma or GED – Required
Previous Gym and Fitness experience – Preferred
Current Basic Cardiac Life Support – Required
Basic First Aid & Basic Water Safety – Preferred
Requirements
Shift: Afternoon swing shift, weekdays and weekends (Sat/Sun) required
Shift: 20 to 25 hours per week
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