Hilton Grand Vacations
Overview
Hilton Grand Vacations is looking for a Front Desk Clerk. In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience from arrival to departure.
Schedule details This position is typically from 2pm - 10pm. Holidays and weekends.
Why Do Team Members Like Working For Us
Positive team environment.
Recognition programs and rewards.
Travel discounts through the Go Hilton Team Member Travel Program.
Employee assistance program.
401(k) with company match.
Paid time off and paid sick days.
Employee stock purchase program.
Tuition reimbursement programs.
Numerous learning and advancement opportunities.
What Will I Be Doing
Greets guests and owners on arrival.
Check in/out guests.
Generates folio and collects payments.
Receives housekeeping and maintenance requests or work orders and contacts appropriate personnel.
Prepares and restocks the front desk with supplies including arrival packets and area information.
Answering phones and directing calls.
Other duties as assigned.
What Are We Looking For
Previous customer service experience.
Cash handling experience, preferred.
A professional demeanor.
Basic computer skills.
Proficient English language, both verbally and in writing.
Ability to multi-task and prioritize.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families."
Over the past 30 years, the organization has earned loyalty from Owners, Members and Guests and has received accolades for the work of Team Members across resorts, call centers, and corporate offices.
Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to a collective bargaining agreement.
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will provide reasonable accommodation to participate in the job application or interview process and to perform crucial job functions. Please contact us to request accommodation.
Referrals increase your chances of interviewing at Hilton Grand Vacations.
#J-18808-Ljbffr
Schedule details This position is typically from 2pm - 10pm. Holidays and weekends.
Why Do Team Members Like Working For Us
Positive team environment.
Recognition programs and rewards.
Travel discounts through the Go Hilton Team Member Travel Program.
Employee assistance program.
401(k) with company match.
Paid time off and paid sick days.
Employee stock purchase program.
Tuition reimbursement programs.
Numerous learning and advancement opportunities.
What Will I Be Doing
Greets guests and owners on arrival.
Check in/out guests.
Generates folio and collects payments.
Receives housekeeping and maintenance requests or work orders and contacts appropriate personnel.
Prepares and restocks the front desk with supplies including arrival packets and area information.
Answering phones and directing calls.
Other duties as assigned.
What Are We Looking For
Previous customer service experience.
Cash handling experience, preferred.
A professional demeanor.
Basic computer skills.
Proficient English language, both verbally and in writing.
Ability to multi-task and prioritize.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families."
Over the past 30 years, the organization has earned loyalty from Owners, Members and Guests and has received accolades for the work of Team Members across resorts, call centers, and corporate offices.
Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to a collective bargaining agreement.
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will provide reasonable accommodation to participate in the job application or interview process and to perform crucial job functions. Please contact us to request accommodation.
Referrals increase your chances of interviewing at Hilton Grand Vacations.
#J-18808-Ljbffr