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Hilton Grand Vacations

Front Desk Clerk

Hilton Grand Vacations, San Antonio, Texas, United States, 78208

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Do you want to work for a company that inspires your best and moves you forward? Hilton Grand Vacations has a place for you. We will help you reach your goals and build your future. Our Team Members are the HEART of what we do. It is their talent and dedication to our brand that has fueled the success of Hilton Grand Vacations!

We are looking for a Front Desk Clerk to join our team at Eilan Hotel and Spa in San Antonio, TX. In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you.

Here’s Why You Will Love It Here

Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision

Recognition Programs and Rewards

Travel Discounts Program

Outstanding Paid Vacation Program and Paid Sick Days

Employee Assistance Program that supports your physical and mental wellbeing

401(k) program with company match

Tuition reimbursement programs

Employee Stock purchase program

Numerous learning and advancement opportunities

And more!

What I Will Be Doing

Greets guests and owners on arrival.

Check in/out guests.

Generates folio and collects payments.

Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.

Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.

Answering phones and directing calls.

Other duties as assigned.

What We Are Looking For

Proficient English language

Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.

6 months minimum of Customer Service Experience.

Open and flexible availability, including weekends and holidays.

Preferred, But Not Required

Front Desk/Guest Services Agent

Cash/credit card transactions

Resort Hospitality or related industry

Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team.

Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Seniority level

Entry level

Employment type

Full-time

Job function

Administrative

Industries: Hospitality

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