Walt Disney World
Apply for the
Workforce Analytics Manager
role at
Walt Disney World .
“We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help encourage that magic by enabling our teams to push the limits and build the never-before-seen! Are you ready to join this team and make an impact?
Overview The Transformation, Analytics & Strategy (TAS) team is an internal team to Workforce Management that provides tools, reporting, systems, processes, and knowledge to optimize our workforce in an evolving and dynamic environment. We are the analytical center of excellence acting as the primary consultants within the Workforce Management organization and beyond – driving analytical and strategic work across The Walt Disney World Resort.
What You Will Do
Demonstrate strong relationship management skills including mentoring and guiding peers, communicating advanced analytical concepts to non-technical audiences, and influencing and building trust with key stakeholders.
Proven innovator that investigates and researches new technologies and methodologies.
Lead and own your own projects and work streams with minimal guidance from leadership.
Be a subject matter expert within your scope, becoming the partner of choice for executives and key decision makers.
Work across a variety of cross-functional areas to develop holistic models to predict and prescribe improvements to the overall Walt Disney World labor strategy.
Leverage data science skills to deliver mathematical models and ad hoc statistical analyses.
Conduct end‑to‑end analysis that includes data collection, exploration, feature generation and reduction, and advanced machine learning model selection.
Compile and cleanse data across a variety of domains to create a foundation for analytic work.
Determine the best techniques to solve problems efficiently, examining all aspects of the analytical curve across statistical, predictive, and prescriptive methods.
Interpret outputs of analyses and models to make relevant recommendations.
Draw inferences, quantify uncertainty and risk, and identify limitations to accurately summarize findings.
Develop presentations and reports using quantitative information for non‑technical stakeholders.
Conduct process mapping, assess findings, and provide recommendations for efficiency and effectiveness.
Be familiar with workforce metrics and drivers such as Workload, Call‑Outs, Attendance, Offerings, Attrition, Variability, and leverage them to provide strategic direction.
Collaborate with partners across the business including Operations, Finance, HR, LR, ER, etc. to plan and staff the business effectively.
Required Qualifications & Skills
Experience in decision science, data science, or analytical workspaces.
Proficiency in project management and ability to independently manage multiple competing deadlines.
Experience with coding languages such as SQL and Python.
Experience with data visualization tools and applications such as Tableau, PowerApps, and PowerPoint.
Preferred Qualifications
Experience with data manipulation and analytical tools such as R, Dataiku, SSMS, PowerAutomate, PowerBI.
Experience with advanced analytics including coding, AI, statistical analysis, significance testing, forecasting, optimization, machine learning.
Experience with data collection studies (observation, design, collection, analysis, reporting).
Education Bachelor’s degree in Industrial Engineering, Data Science, Computer Science, Operations Research, Statistics, Engineering, or a related analytical field or equivalent experience.
Additional Information Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
This job is located in Lake Buena Vista, FL.
#J-18808-Ljbffr
Workforce Analytics Manager
role at
Walt Disney World .
“We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help encourage that magic by enabling our teams to push the limits and build the never-before-seen! Are you ready to join this team and make an impact?
Overview The Transformation, Analytics & Strategy (TAS) team is an internal team to Workforce Management that provides tools, reporting, systems, processes, and knowledge to optimize our workforce in an evolving and dynamic environment. We are the analytical center of excellence acting as the primary consultants within the Workforce Management organization and beyond – driving analytical and strategic work across The Walt Disney World Resort.
What You Will Do
Demonstrate strong relationship management skills including mentoring and guiding peers, communicating advanced analytical concepts to non-technical audiences, and influencing and building trust with key stakeholders.
Proven innovator that investigates and researches new technologies and methodologies.
Lead and own your own projects and work streams with minimal guidance from leadership.
Be a subject matter expert within your scope, becoming the partner of choice for executives and key decision makers.
Work across a variety of cross-functional areas to develop holistic models to predict and prescribe improvements to the overall Walt Disney World labor strategy.
Leverage data science skills to deliver mathematical models and ad hoc statistical analyses.
Conduct end‑to‑end analysis that includes data collection, exploration, feature generation and reduction, and advanced machine learning model selection.
Compile and cleanse data across a variety of domains to create a foundation for analytic work.
Determine the best techniques to solve problems efficiently, examining all aspects of the analytical curve across statistical, predictive, and prescriptive methods.
Interpret outputs of analyses and models to make relevant recommendations.
Draw inferences, quantify uncertainty and risk, and identify limitations to accurately summarize findings.
Develop presentations and reports using quantitative information for non‑technical stakeholders.
Conduct process mapping, assess findings, and provide recommendations for efficiency and effectiveness.
Be familiar with workforce metrics and drivers such as Workload, Call‑Outs, Attendance, Offerings, Attrition, Variability, and leverage them to provide strategic direction.
Collaborate with partners across the business including Operations, Finance, HR, LR, ER, etc. to plan and staff the business effectively.
Required Qualifications & Skills
Experience in decision science, data science, or analytical workspaces.
Proficiency in project management and ability to independently manage multiple competing deadlines.
Experience with coding languages such as SQL and Python.
Experience with data visualization tools and applications such as Tableau, PowerApps, and PowerPoint.
Preferred Qualifications
Experience with data manipulation and analytical tools such as R, Dataiku, SSMS, PowerAutomate, PowerBI.
Experience with advanced analytics including coding, AI, statistical analysis, significance testing, forecasting, optimization, machine learning.
Experience with data collection studies (observation, design, collection, analysis, reporting).
Education Bachelor’s degree in Industrial Engineering, Data Science, Computer Science, Operations Research, Statistics, Engineering, or a related analytical field or equivalent experience.
Additional Information Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
This job is located in Lake Buena Vista, FL.
#J-18808-Ljbffr