JSG (Johnson Service Group, Inc.)
Sales Order Admin / Customer Service
JSG (Johnson Service Group, Inc.), Cypress, California, United States, 90630
JSG is hiring a Customer Service Rep / Sales Order Admin to be part of the Sales Department for our client in Cypress, CA.
Pay found in job post Retrieved from the description.
Base pay range $20.00/hr - $25.00/hr
Job Responsibilities
Perform new order entry into ABAS ERP system including change orders
Perform sales order / contract reviews
Excellent analytical and mathematical skills
Excellent hands‑on and time‑management skills
Excellent customer service skills, including the ability to listen and have sympathy for customer requests
Excellent oral and written communications skills
Strong working knowledge of MS Office
Familiarity with ERP systems is a plus
Self‑motivated and energetic
Perform order cross checks
Review and update quality clauses to newest revisions
Update program milestone charts
Maintain required information on customer portals
Provide customer order status
Run open order report and expedite orders as requested by customers
Update supplier rating report
Update price sheets as needed
Support activities as required of the quality management system
Takes initiative to improve the customer service process efficiency and effectiveness
Maintains knowledge of company products
JSG offers medical, dental, vision, life insurance options, short‑term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
Seniority level Entry level
Employment type Contract
Job function Customer Service
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Pay found in job post Retrieved from the description.
Base pay range $20.00/hr - $25.00/hr
Job Responsibilities
Perform new order entry into ABAS ERP system including change orders
Perform sales order / contract reviews
Excellent analytical and mathematical skills
Excellent hands‑on and time‑management skills
Excellent customer service skills, including the ability to listen and have sympathy for customer requests
Excellent oral and written communications skills
Strong working knowledge of MS Office
Familiarity with ERP systems is a plus
Self‑motivated and energetic
Perform order cross checks
Review and update quality clauses to newest revisions
Update program milestone charts
Maintain required information on customer portals
Provide customer order status
Run open order report and expedite orders as requested by customers
Update supplier rating report
Update price sheets as needed
Support activities as required of the quality management system
Takes initiative to improve the customer service process efficiency and effectiveness
Maintains knowledge of company products
JSG offers medical, dental, vision, life insurance options, short‑term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
Seniority level Entry level
Employment type Contract
Job function Customer Service
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