Michaels Stores
Retail Custom Frame Manager
Michaels Stores, Mount Pleasant, South Carolina, United States, 29466
Join to apply for the
Retail Custom Frame Manager
role at
Michaels Stores .
Store - MT. PLEASANT, SC
Major Activities
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
Develop and coach the team selling behaviors.
Lead the delivery of high‑quality custom framing solutions to customers on time by planning workload in partnership with the Store Manager.
Achieve your KPIs and manage the framing team to achieve their role KPIs.
Review sales and production workload and build plans and sales floor time for networking.
Manage and execute the inventory management processes as assigned.
Manage and execute shrink and safety programs.
Serve as Manager on Duty (MOD).
Assist with interviewing, onboarding, coaching, observing, and training of new team members; support talent development activities; participate in performance management activities of your team; utilize leadership competencies for continued self‑development.
Partner with MODs daily on expectations of framing and other framers.
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values and project a positive image as a role model.
Participate in the truck unload and stocking processes to ensure truck standards are followed and completed within budget.
Follow SOPs and Company programs and ensure a safe environment.
Acknowledge customers, help locate product, and provide solutions.
Assist with Omni channel processes.
Other Duties As Assigned No additional duties assigned.
Minimum Type of Experience the Job Requires
Basic computer skills.
Preferred Type Of Experience the Job Requires
Previous custom framing experience is preferred.
Retail management experience.
Experience leading a sales team.
Physical Requirements
Regular bending, lifting, carrying, reaching, and stretching.
Ability to move throughout the store.
Ability to remain standing for long periods of time.
Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment.
If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation.
Work Environment
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work may be assigned to retrieve shopping carts or while unloading trucks; frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Seniority level Mid-Senior level
Employment type Full-time
Job function Sales and Business Development
Industries Retail
Company Overview At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. We operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.
Benefits At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.
Equal Opportunity Employer Statement Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Accessibility Statement Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
EEOC Posters
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
#J-18808-Ljbffr
Retail Custom Frame Manager
role at
Michaels Stores .
Store - MT. PLEASANT, SC
Major Activities
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
Develop and coach the team selling behaviors.
Lead the delivery of high‑quality custom framing solutions to customers on time by planning workload in partnership with the Store Manager.
Achieve your KPIs and manage the framing team to achieve their role KPIs.
Review sales and production workload and build plans and sales floor time for networking.
Manage and execute the inventory management processes as assigned.
Manage and execute shrink and safety programs.
Serve as Manager on Duty (MOD).
Assist with interviewing, onboarding, coaching, observing, and training of new team members; support talent development activities; participate in performance management activities of your team; utilize leadership competencies for continued self‑development.
Partner with MODs daily on expectations of framing and other framers.
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values and project a positive image as a role model.
Participate in the truck unload and stocking processes to ensure truck standards are followed and completed within budget.
Follow SOPs and Company programs and ensure a safe environment.
Acknowledge customers, help locate product, and provide solutions.
Assist with Omni channel processes.
Other Duties As Assigned No additional duties assigned.
Minimum Type of Experience the Job Requires
Basic computer skills.
Preferred Type Of Experience the Job Requires
Previous custom framing experience is preferred.
Retail management experience.
Experience leading a sales team.
Physical Requirements
Regular bending, lifting, carrying, reaching, and stretching.
Ability to move throughout the store.
Ability to remain standing for long periods of time.
Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment.
If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation.
Work Environment
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work may be assigned to retrieve shopping carts or while unloading trucks; frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Seniority level Mid-Senior level
Employment type Full-time
Job function Sales and Business Development
Industries Retail
Company Overview At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. We operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.
Benefits At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.
Equal Opportunity Employer Statement Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Accessibility Statement Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
EEOC Posters
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
#J-18808-Ljbffr