Bertera Nissan
Bertera Nissan Entry Level Service Advisor & Customer Representative
Bertera Nissan, Auburn, Massachusetts, us, 01501
Overview
Bertera Nissan is currently seeking a motivated and customer-focused individual to join our team as an Entry Level Service Advisor & Customer Representative. In this role, you will be responsible for assisting customers with their service needs, providing exceptional customer service, and ensuring that all vehicles are serviced in a timely and efficient manner. Responsibilities
Greet customers and assist them with scheduling appointments for service Communicate with customers to gather information about their vehicle’s service needs Provide estimates for service costs and recommend additional services as needed Coordinate with the service department to ensure that work is completed on time Follow up with customers to ensure their satisfaction with the service provided Handle customer inquiries and concerns in a professional and timely manner Maintain a high level of product knowledge and stay up to date on industry trends and developments Qualifications
High school diploma or GED required; college degree preferred Previous customer service experience preferred Strong communication and interpersonal skills Ability to work in a fast-paced environment and multitask effectively Excellent organizational and time management skills Basic computer skills and familiarity with automotive service software Willingness to learn and grow within the automotive industry Benefits
This position offers a competitive salary ranging from $54k to $65k, depending on experience, as well as benefits such as health insurance, paid time off, and opportunities for advancement within the company. If you are a motivated and customer-oriented individual looking to start a career in the automotive industry, we would love to hear from you. Apply today to join the Bertera Nissan team!
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Bertera Nissan is currently seeking a motivated and customer-focused individual to join our team as an Entry Level Service Advisor & Customer Representative. In this role, you will be responsible for assisting customers with their service needs, providing exceptional customer service, and ensuring that all vehicles are serviced in a timely and efficient manner. Responsibilities
Greet customers and assist them with scheduling appointments for service Communicate with customers to gather information about their vehicle’s service needs Provide estimates for service costs and recommend additional services as needed Coordinate with the service department to ensure that work is completed on time Follow up with customers to ensure their satisfaction with the service provided Handle customer inquiries and concerns in a professional and timely manner Maintain a high level of product knowledge and stay up to date on industry trends and developments Qualifications
High school diploma or GED required; college degree preferred Previous customer service experience preferred Strong communication and interpersonal skills Ability to work in a fast-paced environment and multitask effectively Excellent organizational and time management skills Basic computer skills and familiarity with automotive service software Willingness to learn and grow within the automotive industry Benefits
This position offers a competitive salary ranging from $54k to $65k, depending on experience, as well as benefits such as health insurance, paid time off, and opportunities for advancement within the company. If you are a motivated and customer-oriented individual looking to start a career in the automotive industry, we would love to hear from you. Apply today to join the Bertera Nissan team!
#J-18808-Ljbffr