FirstCash
Overview
Join to apply for the Retail Store Management Trainee - 2284 role at FirstCash. This role is designed for external retail assistant managers and store managers interested in “fast-tracking” into a Store Management position. This role requires a minimum of 1 year retail management experience. Pay rate: $15.00 to $24.50 per hour.
Position Summary We are seeking a Store Manager Trainee with a minimum of six (6+) months of Store Management experience. A Store Manager Trainee is accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction. This position sets the tone for a customer-centric environment. Alongside the Store Manager, this position analyzes store financial statements to ensure financial goals are met. You will be required to commit to the company's asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms in FFL locations, and much more. This position offers an hourly wage, plus Store Manager Trainees earn commission based on productivity and a bonus based on store performance. The actual pay is based on factors such as work location, qualifications, and experience.
Responsibilities
Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
Monitor and assist in the training of Pawnbrokers so their development meets FirstCash standards.
Recruit top talent by sourcing candidates through company-prescribed channels.
Open and close the store, including counting cash drawers and merchandise, and ensuring all procedures are followed to protect assets.
Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
Administer processes within the store, including inventory, loan management, merchandising, store presentation, store systems, and enterprise-level reporting.
Evaluate the store's financial statements and drive profitability through communication and goal-setting.
Ensure operating standards meet or exceed FirstCash standards.
Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
Complete assigned tasks and training for self-development as requested.
Communicate clearly with employees to ensure they understand the store’s mission and profit objectives.
Remain up-to-date on product knowledge.
The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
Other related duties as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law) some of which include standing, stooping, walking, climbing, pushing, pulling, and lifting.
Demonstrated ability to effectively supervise others.
Ability to work with firearms and to become firearms certified.
Employees may be asked to assist a customer on the exterior of the building (in our parking lots) or to retrieve products stored in exterior storage buildings or other areas.
Minimum Age: 18 years old
High School Diploma, GED, or equivalent experience
Should be able to work in multiple locations, as business needs dictate.
Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
Store Manager Trainee will work 45+ hours a week. Hours worked are based on the needs of the business and are not guaranteed.
Computer literate and able to operate POS systems and common office machines.
Ability to multi-task in a fast-paced environment
Detail-oriented with strong organizational skills.
Analytical skills
Cash handling experience is required.
Ability to work independently with minimal supervision.
Excellent work ethic and strong business sense.
Additional Information Bilingual applicants are encouraged to apply.
Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Store Manager Trainees have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided with more details regarding the commission incentive plan during the interview process.
Legal Notices Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.
Payrates will not be below any applicable local minimum wage requirements.
FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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Position Summary We are seeking a Store Manager Trainee with a minimum of six (6+) months of Store Management experience. A Store Manager Trainee is accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction. This position sets the tone for a customer-centric environment. Alongside the Store Manager, this position analyzes store financial statements to ensure financial goals are met. You will be required to commit to the company's asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms in FFL locations, and much more. This position offers an hourly wage, plus Store Manager Trainees earn commission based on productivity and a bonus based on store performance. The actual pay is based on factors such as work location, qualifications, and experience.
Responsibilities
Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
Monitor and assist in the training of Pawnbrokers so their development meets FirstCash standards.
Recruit top talent by sourcing candidates through company-prescribed channels.
Open and close the store, including counting cash drawers and merchandise, and ensuring all procedures are followed to protect assets.
Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
Administer processes within the store, including inventory, loan management, merchandising, store presentation, store systems, and enterprise-level reporting.
Evaluate the store's financial statements and drive profitability through communication and goal-setting.
Ensure operating standards meet or exceed FirstCash standards.
Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
Complete assigned tasks and training for self-development as requested.
Communicate clearly with employees to ensure they understand the store’s mission and profit objectives.
Remain up-to-date on product knowledge.
The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
Other related duties as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law) some of which include standing, stooping, walking, climbing, pushing, pulling, and lifting.
Demonstrated ability to effectively supervise others.
Ability to work with firearms and to become firearms certified.
Employees may be asked to assist a customer on the exterior of the building (in our parking lots) or to retrieve products stored in exterior storage buildings or other areas.
Minimum Age: 18 years old
High School Diploma, GED, or equivalent experience
Should be able to work in multiple locations, as business needs dictate.
Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
Store Manager Trainee will work 45+ hours a week. Hours worked are based on the needs of the business and are not guaranteed.
Computer literate and able to operate POS systems and common office machines.
Ability to multi-task in a fast-paced environment
Detail-oriented with strong organizational skills.
Analytical skills
Cash handling experience is required.
Ability to work independently with minimal supervision.
Excellent work ethic and strong business sense.
Additional Information Bilingual applicants are encouraged to apply.
Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Store Manager Trainees have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided with more details regarding the commission incentive plan during the interview process.
Legal Notices Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.
Payrates will not be below any applicable local minimum wage requirements.
FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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