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Troon

Outside Guest Services

Troon, Aiea, Hawaii, United States, 96701

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Position Summary The Outside Guest Services Staff (OGS) consists of bag room (where applicable) range, bag drop, 1st tee player assistants, starters and cart attendants. These individuals provide golf bag, golf cart, driving range, staging and on-course assistance to guests of the property.

Qualifications, Knowledge and Skill Requirements

Must be extremely organized, efficient and detail-oriented

Must be highly motivated, goal driven and self-starter

Must have a good work ethic

Must have good communication and interpersonal skills

Must have friendly personality and enjoy working with guests and fellow team members

Must be dependable

Ability to use equipment and tools properly and safely

Must have valid driver’s license (if driving golf carts or driving range equipment)

Responsibilities

Provide a memorable guest experience

Must be team oriented

Maintain a professional appearance

Brings golf carts from cart barn to cart staging area outside golf shop

Load bags onto cart(s)

Load rental clubs onto cart(s) as needed

Greets guests at designated bag drop area and loads bags on to carts

Gives directions to guests for golf shop, first tee, driving range, etc.

Transports range balls to driving range and fills appropriate containers

Operates range picker on range to retrieve balls

Wash all range balls daily

Collects and Returns carts to cart barn and washes carts accordingly to standard operating procedures, parks carts in designated spaces and connects charger cables (where applicable) in a safe manner to avoid damage. See Standard Operating Procedures

Implement and support all course policies and programs as communicated by management

Perform other duties as assigned by supervisor or manager

Working Conditions

While performing the required duties of this job, the employee is regularly required to reach with arms and hands.

The employee often is required to walk, stand, talk or hear, handle, feel or operate objects.

The employee must be able to lift and/or move up to 30lbs occasionally.

The employee will occasionally be required to sit, stoop, kneel, crouch, or crawl.

Specific vision abilities include close, distance, color, and peripheral vision, and depth perception.

Moderate exposure to heat, working outdoors, mechanical hazards and electrical hazards. Exposure to pollens and dust

Noise level is moderately quiet

Work extended hours during golf and holiday season

Work weekends and holidays

All job descriptions are subject to a periodic review. Additional duties will be assigned occasionally by management.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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