Hustle Notice Biz
Customer Service Assistant
Department: Iris Comm Lab
Employment Type: Full Time
Location: Minneapolis, MN
Compensation: $900 - $1,250 / week
Description Iris Comm Lab is dedicated to delivering impactful communication solutions that bridge technology and human interaction. Our commitment to innovation and customer service excellence drives us to continually improve and adapt, ensuring our clients receive the best possible support.
Job: On site. Location: Minneapolis, MN. Pay Range: $900 - $1,250 per week.
Key Responsibilities
Responding promptly to customer inquiries via phone, email, and chat
Resolving customer complaints and issues in a timely and professional manner
Providing detailed information about products and services to customers
Maintaining customer records and updating account information
Collaborating with other departments to ensure customer satisfaction
Assisting customers with processing returns and exchanges
Skills, Knowledge and Expertise
High school diploma or equivalent; a college degree is a plus
Proven experience in a customer service role or related field
Excellent verbal and written communication skills
Strong problem-solving abilities and a customer-oriented mindset
Proficiency in using computer software and customer relationship management (CRM) systems
Ability to work both independently and as part of a team
Benefits
Health Insurance:
Comprehensive medical, dental, and vision coverage.
Retirement Plan:
401(k) with company matching.
Paid Time Off (PTO):
Generous vacation, sick leave, and holiday pay.
Professional Development:
Opportunities for training, workshops, and career advancement.
Employee Assistance Program (EAP):
Access to mental health and wellness resources.
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Employment Type: Full Time
Location: Minneapolis, MN
Compensation: $900 - $1,250 / week
Description Iris Comm Lab is dedicated to delivering impactful communication solutions that bridge technology and human interaction. Our commitment to innovation and customer service excellence drives us to continually improve and adapt, ensuring our clients receive the best possible support.
Job: On site. Location: Minneapolis, MN. Pay Range: $900 - $1,250 per week.
Key Responsibilities
Responding promptly to customer inquiries via phone, email, and chat
Resolving customer complaints and issues in a timely and professional manner
Providing detailed information about products and services to customers
Maintaining customer records and updating account information
Collaborating with other departments to ensure customer satisfaction
Assisting customers with processing returns and exchanges
Skills, Knowledge and Expertise
High school diploma or equivalent; a college degree is a plus
Proven experience in a customer service role or related field
Excellent verbal and written communication skills
Strong problem-solving abilities and a customer-oriented mindset
Proficiency in using computer software and customer relationship management (CRM) systems
Ability to work both independently and as part of a team
Benefits
Health Insurance:
Comprehensive medical, dental, and vision coverage.
Retirement Plan:
401(k) with company matching.
Paid Time Off (PTO):
Generous vacation, sick leave, and holiday pay.
Professional Development:
Opportunities for training, workshops, and career advancement.
Employee Assistance Program (EAP):
Access to mental health and wellness resources.
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