Angel City Dogs, LLC
Responsibilities
Data entry, calling vets, booking appointments, speaking to customers about daycare and their dogs.
Staying transparent with pet owners and what is going on with their dogs.
Greeting EVERYONE that walks in or out of Dogtopia, creating unique relationships with every customer.
Keeping playrooms clean of messes at all times.
Perform walk‑throughs and risk awareness inside and outside playrooms.
Ensure playrooms follow proper policies and procedures.
Cleaning may include mopping, sweeping, trash removal and water refill.
Equipment check for proper operations and proactive maintenance to keep dogs in a safe and clean environment.
Act as Spa services coordinator/manager/trainer to ensure all spa services are completed on time and to specifications.
Identify dog breeds and behaviors; report dog scuffles immediately for safe wound cleaning if needed.
Work with the team to assure our Quality of Care sets the standards for dog care.
Work cohesively with the team in a respectful and professional manner.
Use social media to promote in‑store and out‑of‑store events.
Strive for high customer review ratings by always smiling for the cameras and engaging in safe play.
Enjoy and grow your team, play to your fullest potential.
Core Competencies
Consistent and timely attendance
Ability to learn dog recognition
Completion of all e‑learning platforms
Maintain NPS and phone scores
Proper door control in all rooms
Proper record keeping
Participate and lead topics in team meetings
Personal Characteristics
Detail oriented
Quick thinker
Emotionally intelligent
Outgoing, enthusiastic by nature
Fun‑loving
Strong observance skills
Strong multitasker
Excellent communicator
Requirements & Qualifications
Must love dogs.
Ability to spend up to 100% of work time standing.
Ability to work flexible days and hours, including holidays and weekends.
Ability to work cohesively with others in a fun, fast‑paced environment.
Strong customer service skills.
Ability to "own" a room of dogs.
All rooms are equipped with cameras for pet parents to stay engaged.
Caring for all furry friends as if they were part of your family.
Keep data accurate with current dogs.
Engage, play and enjoy the furry friends.
Understand Dogtopia values: love life unconditionally, stay loyal to the pack, chase the absolute highest safety standards, play to our fullest potential, and treat every day like the most exciting day ever.
Compensation & Benefits
Hourly Rate
Benefits
Bring your dog to work!
#J-18808-Ljbffr
Data entry, calling vets, booking appointments, speaking to customers about daycare and their dogs.
Staying transparent with pet owners and what is going on with their dogs.
Greeting EVERYONE that walks in or out of Dogtopia, creating unique relationships with every customer.
Keeping playrooms clean of messes at all times.
Perform walk‑throughs and risk awareness inside and outside playrooms.
Ensure playrooms follow proper policies and procedures.
Cleaning may include mopping, sweeping, trash removal and water refill.
Equipment check for proper operations and proactive maintenance to keep dogs in a safe and clean environment.
Act as Spa services coordinator/manager/trainer to ensure all spa services are completed on time and to specifications.
Identify dog breeds and behaviors; report dog scuffles immediately for safe wound cleaning if needed.
Work with the team to assure our Quality of Care sets the standards for dog care.
Work cohesively with the team in a respectful and professional manner.
Use social media to promote in‑store and out‑of‑store events.
Strive for high customer review ratings by always smiling for the cameras and engaging in safe play.
Enjoy and grow your team, play to your fullest potential.
Core Competencies
Consistent and timely attendance
Ability to learn dog recognition
Completion of all e‑learning platforms
Maintain NPS and phone scores
Proper door control in all rooms
Proper record keeping
Participate and lead topics in team meetings
Personal Characteristics
Detail oriented
Quick thinker
Emotionally intelligent
Outgoing, enthusiastic by nature
Fun‑loving
Strong observance skills
Strong multitasker
Excellent communicator
Requirements & Qualifications
Must love dogs.
Ability to spend up to 100% of work time standing.
Ability to work flexible days and hours, including holidays and weekends.
Ability to work cohesively with others in a fun, fast‑paced environment.
Strong customer service skills.
Ability to "own" a room of dogs.
All rooms are equipped with cameras for pet parents to stay engaged.
Caring for all furry friends as if they were part of your family.
Keep data accurate with current dogs.
Engage, play and enjoy the furry friends.
Understand Dogtopia values: love life unconditionally, stay loyal to the pack, chase the absolute highest safety standards, play to our fullest potential, and treat every day like the most exciting day ever.
Compensation & Benefits
Hourly Rate
Benefits
Bring your dog to work!
#J-18808-Ljbffr