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Dogtopia

Front Desk Associate

Dogtopia, Fort Lauderdale, Florida, us, 33336

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Bring your dog to work? That's right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business‑minded individual that will be the first point of contact as a Front Desk Coordinator. This person should love dogs – and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus!

What we offer

Always bring your dog to work day!

Education in basic dog obedience and training

Fun, dynamic team culture with more than 60 locations

Career progression based on performance

Additional certification programs available

Competitive wages with flexibility in scheduling

Learn key skills related to customer service, teamwork, or even sales!

Day to day duties

Data entry

Creating Pet Parent Charts

Greeting EVERYONE that walks in or out of Dogtopia!

Understanding Dogtopia's retail items

Understanding our Dogtopia‑isms

The rules by which we, as Dogtopians live

We LOVE life unconditionally like a dog.

We STAY loyal to our pack.

We CHASE the absolute highest standards of safety.

We PLAY to our fullest potential.

We TREAT every day like It's the Most Exciting Day Ever!

Clean and Safe Environment

Maintain and update cleaning schedule, along with holding ourselves and the team accountable to the Dogtopia's safety and cleaning standards.

Inventory management of cleaning, dog, and First Aid supplies.

Dismiss dogs proactively with ongoing behavior issues and monitor action plans to retain those with minor issues.

Customer Service and Presentation

Maintains a neat and organized Front Desk team and area at all times.

Sets the example for the team on the 3 Ss (smile, story and satisfaction) and holds accountable to internal and external customer service standards.

Answers phones, e‑mails, and questions from pet parents.

Strives for high customer review ratings!

Enjoy your team! Grow your team! And PLAY to your fullest potential.

As the Front Desk Coordinator you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: https://www.youtube.com/watch?v=9FONo1u85eY

Job Types: Full‑time, Part‑time

Ability to commute/relocate.

Work Location: In person

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