Salt Lake County
Adoption / Foster Coordinator - Temporary
Salt Lake County, Salt Lake City, Utah, United States, 84193
Overview
Adoption / Foster Coordinator - Temporary
role at
Salt Lake County Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community, please keep reading. Responsibilities
Matchmaking for adoptions - Facilitate successful adoptions and foster placements by working with potential adopters and foster families to identify the best fit for both their needs and the needs of the animal. Coordinate meet and greets to help families and pets get acquainted, assessing for a good match that ensures positive outcomes for both parties. This may include dog-to-dog introductions to ensure compatibility between shelter pets and potential adopters' owned dogs. Customer service excellence - Provide welcoming, attentive, and supportive service to all visitors and potential adopters, ensuring a positive experience for everyone who enters Salt Lake County Animal Services. Effective communication - Engage clearly and openly with adopters, answering questions, providing detailed information about animals, and guiding them through the adoption process with patience and friendliness. Adoption process - Facilitate smooth and successful adoptions by reviewing and verifying applications, assisting with finalizing adoptions, and supporting adopters through each step of the adoption process. Collaboration and team support - Work closely with fellow adoption staff and volunteers to meet adoption goals, support adoption/foster program needs, and enhance the overall mission of the shelter. Adoption & Foster placement promotion - Collaborate with the Adoption Team to post animals in need of adoption or foster homes on social media and other channels to reach potential adopters and foster caregivers. Coordinate adoption pet supplies - Prepare and gather necessary supplies for adoption/foster families to ensure they have everything needed to care for the pet. Assist adoption and foster communication - Respond promptly to adoption and foster emails and calls, providing information, support, and updates to current and potential adopters and fosters. Support recruitment and outreach events - Assist with recruitment events to engage and recruit potential foster and adoptive families, as well as help with off-site adoption events. Qualifications
One (1) year of experience in customer service. Experience working with canines and felines in a professional setting is preferred. A valid Driver’s License accepted by the State of Utah is required at the time of hire. A valid Driver’s License issued by the State of Utah must be obtained within six (6) months of hire to operate a County vehicle. Knowledge, Skills, And Abilities
Animal handling and care - Knowledge of animal handling safety practices and general animal behavior. Customer service and communication - Excellent customer service skills with a polite and friendly demeanor, able to professionally assist the public in person, over the phone, and through email, to ensure a positive experience for all. Communication and interpersonal skills - Demonstrates clear, respectful communication, with the ability to engage empathetically and effectively with diverse community members. Skills and Abilities
Composure in high-stress situations - Ability to remain calm, composed, and professional in stressful or emergencies. Decision-making and customer service - Strong customer service skills, including attentive listening, effective decision-making, and problem-solving abilities. Technical skills - Basic computer skills for email management and shelter-specific software use, along with social media skills to help promote adoptable pets across various platforms. Vehicle operation - Ability to safely operate a vehicle as required. Animal handling - Work confidently with various animal types while adhering to safety protocols. Analytical judgment - Exercise good judgment to make informed, responsible decisions. Relationship building - Skilled in establishing and maintaining effective working relationships with adopters, community members, colleagues, and shelter partners. Working Conditions
The position requires the ability to perform essential physical activities such as lifting, walking, sitting, kneeling, or bending. Must be comfortable handling animals for more than four (4) hours per day. Employees are exposed to loud noises, odors, cleaning agents, pet dander, zoonotic diseases, and potentially dangerous animals that may bite. Important Information Regarding This Position
May be required to work nights and weekends as needed. Employees lift, carry, push, and pull loads up to 50 pounds regularly. A background check via fingerprinting and enrollment in the RAP Back program are required. A clear background check is required before a start date. A verified negative drug test result is required before starting in this position. Salt Lake County is an equal employment opportunity employer. Referrals increase your chances of interviewing at Salt Lake County. Location: Salt Lake County, UT
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Adoption / Foster Coordinator - Temporary
role at
Salt Lake County Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community, please keep reading. Responsibilities
Matchmaking for adoptions - Facilitate successful adoptions and foster placements by working with potential adopters and foster families to identify the best fit for both their needs and the needs of the animal. Coordinate meet and greets to help families and pets get acquainted, assessing for a good match that ensures positive outcomes for both parties. This may include dog-to-dog introductions to ensure compatibility between shelter pets and potential adopters' owned dogs. Customer service excellence - Provide welcoming, attentive, and supportive service to all visitors and potential adopters, ensuring a positive experience for everyone who enters Salt Lake County Animal Services. Effective communication - Engage clearly and openly with adopters, answering questions, providing detailed information about animals, and guiding them through the adoption process with patience and friendliness. Adoption process - Facilitate smooth and successful adoptions by reviewing and verifying applications, assisting with finalizing adoptions, and supporting adopters through each step of the adoption process. Collaboration and team support - Work closely with fellow adoption staff and volunteers to meet adoption goals, support adoption/foster program needs, and enhance the overall mission of the shelter. Adoption & Foster placement promotion - Collaborate with the Adoption Team to post animals in need of adoption or foster homes on social media and other channels to reach potential adopters and foster caregivers. Coordinate adoption pet supplies - Prepare and gather necessary supplies for adoption/foster families to ensure they have everything needed to care for the pet. Assist adoption and foster communication - Respond promptly to adoption and foster emails and calls, providing information, support, and updates to current and potential adopters and fosters. Support recruitment and outreach events - Assist with recruitment events to engage and recruit potential foster and adoptive families, as well as help with off-site adoption events. Qualifications
One (1) year of experience in customer service. Experience working with canines and felines in a professional setting is preferred. A valid Driver’s License accepted by the State of Utah is required at the time of hire. A valid Driver’s License issued by the State of Utah must be obtained within six (6) months of hire to operate a County vehicle. Knowledge, Skills, And Abilities
Animal handling and care - Knowledge of animal handling safety practices and general animal behavior. Customer service and communication - Excellent customer service skills with a polite and friendly demeanor, able to professionally assist the public in person, over the phone, and through email, to ensure a positive experience for all. Communication and interpersonal skills - Demonstrates clear, respectful communication, with the ability to engage empathetically and effectively with diverse community members. Skills and Abilities
Composure in high-stress situations - Ability to remain calm, composed, and professional in stressful or emergencies. Decision-making and customer service - Strong customer service skills, including attentive listening, effective decision-making, and problem-solving abilities. Technical skills - Basic computer skills for email management and shelter-specific software use, along with social media skills to help promote adoptable pets across various platforms. Vehicle operation - Ability to safely operate a vehicle as required. Animal handling - Work confidently with various animal types while adhering to safety protocols. Analytical judgment - Exercise good judgment to make informed, responsible decisions. Relationship building - Skilled in establishing and maintaining effective working relationships with adopters, community members, colleagues, and shelter partners. Working Conditions
The position requires the ability to perform essential physical activities such as lifting, walking, sitting, kneeling, or bending. Must be comfortable handling animals for more than four (4) hours per day. Employees are exposed to loud noises, odors, cleaning agents, pet dander, zoonotic diseases, and potentially dangerous animals that may bite. Important Information Regarding This Position
May be required to work nights and weekends as needed. Employees lift, carry, push, and pull loads up to 50 pounds regularly. A background check via fingerprinting and enrollment in the RAP Back program are required. A clear background check is required before a start date. A verified negative drug test result is required before starting in this position. Salt Lake County is an equal employment opportunity employer. Referrals increase your chances of interviewing at Salt Lake County. Location: Salt Lake County, UT
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