Fiesta Health
Join to apply for the
ABA Clinic Office Manager
role at
Fiesta Health .
The Office Manager oversees the daily operations of our second ABA Clinic (opening this year). The ideal candidate will have a strong background in healthcare management and will help create a smooth and efficient working environment. This role includes scheduling, billing and insurance tasks, records management, regulatory compliance, and supporting clinical staff. You will also assist with client intake, family communication, and maintaining a well-kept clinic.
This is a key position within our clinic, and your contributions will support high-quality service delivery and operational efficiency. We provide comprehensive training and mentorship to help you succeed in this role.
Location: Marietta, GA
Overview Job Description:
Responsibilities
Scheduling & Coordination:
Create, manage, and maintain the clinical schedule for all medical staff, ensuring sufficient coverage for patient appointments and sessions.
Revise and distribute the daily schedule to RBTs, BCBAs, and families by 9:00 AM.
Cancel sessions when staff census is low, with cancellations finalized by 9:30 AM.
Schedule client start dates and ensure all client pick-up appointments are updated.
Assign all new clients (case assignment) in collaboration with the BCBAs, RBT Lead.
Coordinate assessments for new and existing clients, ensuring timely scheduling and completion.
Communication & Interaction:
Serve as a point of contact for families, staff, and external partners, maintaining professional communication through phone, email, and in-person interactions.
Follow up daily with staff regarding incomplete session notes to ensure timely signatures for daily billing.
Resolve patient or family concerns by facilitating clear communication between clinical staff and families, escalating issues as needed.
Provide daily updates to Executives, Operations Manager, and teammates, ensuring clinic information is communicated promptly.
Communicate with parents and staff to resolve patient-related issues quickly and effectively.
Time-Off & Staffing Management:
Review and approve or deny PTO requests based on clinic staffing needs, ensuring adequate coverage by RBTs and BCBAs.
Communicate PTO denials clearly and promptly.
Assign new clients to appropriate clinical staff in collaboration with BCBAs and the RBT Manager.
Create and manage purchase orders; track materials and supplies, and communicate with staff as necessary.
Revise billable sessions within 24 hours for billing purposes.
Assist with payroll review for clinical staff, ensuring hours and session times are accurate.
Submit, coordinate, manage, and track patient authorizations for assessments and treatments.
Collect client approvals and signatures for medical documentation and treatment plans.
Pay office bills and ensure receipts are recorded and filed.
Offboard employees as needed, completing necessary paperwork and procedures.
Assist with administrative tasks to support clinic operations.
Office Operations & Maintenance:
Oversee clinic cleanliness and organization; ensure materials are in good condition and properly stored.
Coordinate office management tasks to ensure smooth operations and address logistical needs.
Assist with facility maintenance and upkeep, including ad hoc requests.
Onboarding & Staff Training:
Coordinate new hire onboarding and training; ensure staff are oriented to clinic policies, procedures, and protocols.
Foster a positive, collaborative environment and ensure adherence to clinic processes and standards.
Event Coordination & Special Projects:
Assist with special projects and manage clinic events or initiatives aligned with organizational goals.
Organize and coordinate staff events and team-building activities as needed.
Reporting & Process Improvement:
Collaborate with the Operations Team to provide service reporting, track clinic performance, and suggest workflow improvements.
Ensure office processes are followed and seek opportunities to improve efficiency and quality of service.
Qualifications & Skills
Experience
in healthcare management or related fields.
Knowledge
of medical terminology, procedures, and regulations.
Proficiency
in electronic health record (EHR) systems (e.g., Epic or Eaglesoft).
Familiarity
with fiscal management principles, budgeting, and financial reporting.
Experience supervising clinical staff , including nurses or medical assistants.
Strong organizational and time management
skills and the ability to multitask.
Excellent communication
skills for internal and external interactions.
Professionalism
in dealings with staff, patients, and families.
Proficiency
in schedule management software and office tools.
Ability
to handle sensitive medical information with discretion and HIPAA compliance.
Attention to detail
in billing and authorization management.
Additional Requirements:
Follow processes and instructions accurately; strong verbal and written communication; professional and courteous conduct in all communications.
Health insurance, Vision insurance, Paid Time Off (PTO).
Seniority level
Mid-Senior level
Employment type
Full-time
Job function & Industries
Job function: Sales, General Business, and Education
Industries: Wireless Services, Telecommunications, and Communications Equipment Manufacturing
Note: This description excludes postings and notifications not relevant to the role.
#J-18808-Ljbffr
ABA Clinic Office Manager
role at
Fiesta Health .
The Office Manager oversees the daily operations of our second ABA Clinic (opening this year). The ideal candidate will have a strong background in healthcare management and will help create a smooth and efficient working environment. This role includes scheduling, billing and insurance tasks, records management, regulatory compliance, and supporting clinical staff. You will also assist with client intake, family communication, and maintaining a well-kept clinic.
This is a key position within our clinic, and your contributions will support high-quality service delivery and operational efficiency. We provide comprehensive training and mentorship to help you succeed in this role.
Location: Marietta, GA
Overview Job Description:
Responsibilities
Scheduling & Coordination:
Create, manage, and maintain the clinical schedule for all medical staff, ensuring sufficient coverage for patient appointments and sessions.
Revise and distribute the daily schedule to RBTs, BCBAs, and families by 9:00 AM.
Cancel sessions when staff census is low, with cancellations finalized by 9:30 AM.
Schedule client start dates and ensure all client pick-up appointments are updated.
Assign all new clients (case assignment) in collaboration with the BCBAs, RBT Lead.
Coordinate assessments for new and existing clients, ensuring timely scheduling and completion.
Communication & Interaction:
Serve as a point of contact for families, staff, and external partners, maintaining professional communication through phone, email, and in-person interactions.
Follow up daily with staff regarding incomplete session notes to ensure timely signatures for daily billing.
Resolve patient or family concerns by facilitating clear communication between clinical staff and families, escalating issues as needed.
Provide daily updates to Executives, Operations Manager, and teammates, ensuring clinic information is communicated promptly.
Communicate with parents and staff to resolve patient-related issues quickly and effectively.
Time-Off & Staffing Management:
Review and approve or deny PTO requests based on clinic staffing needs, ensuring adequate coverage by RBTs and BCBAs.
Communicate PTO denials clearly and promptly.
Assign new clients to appropriate clinical staff in collaboration with BCBAs and the RBT Manager.
Create and manage purchase orders; track materials and supplies, and communicate with staff as necessary.
Revise billable sessions within 24 hours for billing purposes.
Assist with payroll review for clinical staff, ensuring hours and session times are accurate.
Submit, coordinate, manage, and track patient authorizations for assessments and treatments.
Collect client approvals and signatures for medical documentation and treatment plans.
Pay office bills and ensure receipts are recorded and filed.
Offboard employees as needed, completing necessary paperwork and procedures.
Assist with administrative tasks to support clinic operations.
Office Operations & Maintenance:
Oversee clinic cleanliness and organization; ensure materials are in good condition and properly stored.
Coordinate office management tasks to ensure smooth operations and address logistical needs.
Assist with facility maintenance and upkeep, including ad hoc requests.
Onboarding & Staff Training:
Coordinate new hire onboarding and training; ensure staff are oriented to clinic policies, procedures, and protocols.
Foster a positive, collaborative environment and ensure adherence to clinic processes and standards.
Event Coordination & Special Projects:
Assist with special projects and manage clinic events or initiatives aligned with organizational goals.
Organize and coordinate staff events and team-building activities as needed.
Reporting & Process Improvement:
Collaborate with the Operations Team to provide service reporting, track clinic performance, and suggest workflow improvements.
Ensure office processes are followed and seek opportunities to improve efficiency and quality of service.
Qualifications & Skills
Experience
in healthcare management or related fields.
Knowledge
of medical terminology, procedures, and regulations.
Proficiency
in electronic health record (EHR) systems (e.g., Epic or Eaglesoft).
Familiarity
with fiscal management principles, budgeting, and financial reporting.
Experience supervising clinical staff , including nurses or medical assistants.
Strong organizational and time management
skills and the ability to multitask.
Excellent communication
skills for internal and external interactions.
Professionalism
in dealings with staff, patients, and families.
Proficiency
in schedule management software and office tools.
Ability
to handle sensitive medical information with discretion and HIPAA compliance.
Attention to detail
in billing and authorization management.
Additional Requirements:
Follow processes and instructions accurately; strong verbal and written communication; professional and courteous conduct in all communications.
Health insurance, Vision insurance, Paid Time Off (PTO).
Seniority level
Mid-Senior level
Employment type
Full-time
Job function & Industries
Job function: Sales, General Business, and Education
Industries: Wireless Services, Telecommunications, and Communications Equipment Manufacturing
Note: This description excludes postings and notifications not relevant to the role.
#J-18808-Ljbffr