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Camelback Toyota

Automotive Service Advisors, Writers

Camelback Toyota, Phoenix, Arizona, United States, 85003

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Automotive Service Advisor / Writer Join to apply for the

Automotive Service Advisors, Writers

role at

Camelback Toyota

1500 East Camelback Rd., Phoenix, AZ 85014

Company Camelback Hyundai KIA's Service Department is growing, and we have the need for

strong service advisors / writers , which means opportunity for financial rewards for you! We value our employees and invest in their success. At Camelback Hyundai KIA we believe that car shoppers are entitled to good service and too often receive sub-par treatment at other facilities. That’s why we’ve made it our mission to be the Phoenix Hyundai / KIA dealership that sets the bar for all others in the country. It’s our wonderful staff who share a philosophy to put the customer first, who makes us special.

Benefits

Competitive Pay Plan

$5,000 - $13,000 Per Month!

3 Months Training Pay

Medical, Dental and Vision Plans

Paid Vacation

401(k)

Career advancement opportunities!

Responsibilities

Assist customer in ascertaining their automotive needs and advising them of repair options while assisting customer with any questions or concerns through the invoice process.

Consult with customer on applicable service specials.

Gather and decode customer information to effectively and accurately relay concerns to technicians.

Document services declined and advise customer of current and future needs to their vehicle.

Foster and promote a safe and healthy work environment, maintaining safe work practices at all times.

Maintain excellent CSI scores through constant communication with customers during and after service visits to satisfy all customer needs.

Build strong relationships with the customers.

Qualifications / Requirements

Service Advisor Experience Preferred

Customer Service Experience Required

Hyundai/KIA / Import experience a plus

Strong customer service skills

Problem solving and active listening skills

CDK experience a plus

Able to work well with others in a team atmosphere

Valid Driver's license and clean driving record

Able to work efficiently and multi-task in a fast-paced environment

Strong written and oral communication skills

Please upload your resume. Completing the online assessment will grant you priority consideration!

Must be authorized to work in the U.S. without sponsorship and be a current resident.

Must pass pre-employment testing to include background checks, MVR, and drug screening.

Equal Opportunity Employer We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

Seniority Level Entry level

Employment Type Full-time

Job Function Other

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