BILL VOLZ'S WESTCHESTER CHRYSLER, DODGE, JEEP CORP.
Service Advisor FCA-Stellantis
BILL VOLZ'S WESTCHESTER CHRYSLER, DODGE, JEEP CORP., Van Cortlandtville, New York, United States
Overview
Experienced FCA-Stellantis Service Advisor/Writer What We Offer
Long- term Growth Opportunities Medical, Dental, and Vision Insurance 401k match Additional benefits Competitive pay Responsibilities
Assist customer in ascertaining their automotive needs and advising them of repair options while assisting customer with any questions or concerns through the invoice process. Consult with customer on applicable service specials. Gather and decode customer information to effectively and accurately relay concerns to technicians. Document services declined and advise customer of current and future needs to their vehicle. Foster and promote a safe and healthy work environment, maintaining safe work practices at all times. Maintain excellent CSI scores through constant communication with customers during and after service visits to satisfy all customer needs. Build strong relationships with the customers. Qualifications
Previous experience as a Service Writer preferred or automotive experience. Strong communication and customer service skills Ability to multitask and prioritize tasks in a fast-paced environment Detail-oriented with excellent organizational skills Proficient computer skills for creating work orders and maintaining records Valid driver's license and clean driving record Willing to submit to pre-employment drug screen and background check Note
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries
Motor Vehicle Manufacturing We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Experienced FCA-Stellantis Service Advisor/Writer What We Offer
Long- term Growth Opportunities Medical, Dental, and Vision Insurance 401k match Additional benefits Competitive pay Responsibilities
Assist customer in ascertaining their automotive needs and advising them of repair options while assisting customer with any questions or concerns through the invoice process. Consult with customer on applicable service specials. Gather and decode customer information to effectively and accurately relay concerns to technicians. Document services declined and advise customer of current and future needs to their vehicle. Foster and promote a safe and healthy work environment, maintaining safe work practices at all times. Maintain excellent CSI scores through constant communication with customers during and after service visits to satisfy all customer needs. Build strong relationships with the customers. Qualifications
Previous experience as a Service Writer preferred or automotive experience. Strong communication and customer service skills Ability to multitask and prioritize tasks in a fast-paced environment Detail-oriented with excellent organizational skills Proficient computer skills for creating work orders and maintaining records Valid driver's license and clean driving record Willing to submit to pre-employment drug screen and background check Note
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries
Motor Vehicle Manufacturing We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr