Dental Practice Office Manager

Join the Leadership Team at Toothology Dental – Where Innovation Meets Compassionate Care About Toothology Dental Located in the heart of Scottsdale, AZ, Toothology Dental is not your typical dental office. We blend advanced technology with a holistic approach to oral health, creating a personalized experience that goes far beyond the chair. Our mission is simple: to elevate the standard of dental care while making every patient feel like family. We're proud to foster a collaborative and empowering work environment that values growth, integrity, and innovation. We’re currently looking for a Dental Office Manager to lead our incredible team and help take our practice to the next level. This leadership role is central to our success, ensuring that both patients and staff experience efficiency, clarity, and care from start to finish. Why This Role MattersAs the Office Manager, you’re the backbone of our day-to-day operations. You ensure everything runs smoothly from team performance to patient satisfaction. This role is pivotal in helping our clinical and front office staff succeed while serving both our internal team and our valued patients. You’ll bring structure, leadership, and energy that directly contributes to the health of the practice and the smiles of those we serve. Meet the Team You’ll be working alongside a passionate and professional team that includes dentists, hygienists, assistants, and front office staff all committed to excellence and teamwork. Our culture is positive, fast paced, and always focused on learning and growing together. We’re looking for someone who thrives in a leadership role and loves being the “go-to” person in a supportive environment. Our Core Values at Toothology Dental At Toothology Dental, we believe in creating meaningful connections with our patients and each other. Our work is guided by these core values: Compassion – We care deeply for our patients and team members

Accountability – We own our actions and outcomes

Teamwork – We succeed together

Excellence – We go above and beyond in every interaction

If you live these values and want to lead a team that does the same, we’d love to meet you! A Day in the Life of the Office Manager at Toothology Dental Here’s what you can expect on a typical day: Arrive 15 minutes before start time to prep and get the team aligned

Lead daily huddles and check in with each department

Ensure the day’s schedule runs efficiently and make adjustments as needed

Respond promptly to patient inquiries, concerns, and feedback

Collaborate with the clinical team to deliver a seamless patient experience

Support financial discussions with patients and oversee treatment plan coordination

Manage staffing schedules, oversee office supplies, and handle vendor relationships

Analyze practice metrics, set goals, and implement improvements

Uphold our values by creating a welcoming environment and promoting team success

Use [Dentrix / ORYX etc.] and other tools to track performance and patient care

Key Responsibilities Oversee daily operations and workflows across all departments

Handle patient scheduling, cancellations, and adjustments with care

Guide treatment plan presentations and financial discussions

Respond to patient and doctor needs, inquiries, and concerns

Ensure quality assurance and compliance with dental board and HIPAA standards

Lead hiring, onboarding, training, and performance management for staff

Monitor inventory and manage supply ordering within budget

Maintain patient records securely and accurately

Develop and implement promotional strategies to increase patient engagement

Analyze practice reports to identify trends and areas for improvement

Qualifications 3–5 years of experience in dental office management (required)

Experience with dental treatment coordination across insurance types (PPO, HMO, government plans)

Experience as a Dental Assistant is a plus, but not required

Strong communication and interpersonal skills

Excellent organizational and time management abilities

High school diploma or GED (required); additional education is a plus

CPR certification and understanding of HIPAA compliance

Proficiency with dental software (e.g., Oryx, Dentrix)

Experience managing team schedules, performance, and office systems

Ready to Lead with Us? If you're a proactive, team oriented leader who’s passionate about supporting both patients and staff, we’d love to hear from you! Apply now to become a key part of a practice that’s redefining the patient experience one smile at a time.

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