Harlow's Casino Resort & Spa
Slot Shift Manager
Harlow's Casino Resort & Spa, Greenville, Mississippi, United States, 38755
Overview
Join to apply for the
Slot Shift Manager
role at
Harlow's Casino Resort & Spa . Location: Greenville, MS. Requisition ID#: 1137. Property: Harlow's Casino Resort & Spa. Job Summary
A Slot Shift Manager in a casino oversees the daily operations of the slot machine area, ensuring smooth and efficient service while maintaining compliance with regulations and promoting a positive guest experience. They supervise slot attendants, address customer concerns, and monitor machine performance. They may also be involved in hiring, training, and performance management of staff. Essential Duties And Responsibilities
Directing, training, and evaluating the performance of slot attendants. Ensuring a positive and enjoyable experience for all casino guests, addressing inquiries and resolving issues promptly. Maintaining adherence to all relevant gaming regulations, company policies, and internal controls. Monitoring machine performance, troubleshooting technical issues, and coordinating with maintenance teams for repairs. Ensuring the security of slot machines, cash handling procedures, and the overall integrity of the slot floor. Fostering a positive and collaborative work environment, promoting teamwork, and motivating staff. Effectively communicating with staff, management, and guests to ensure smooth operations and address any concerns. Managing the slot floor operations during their assigned shift, including staff scheduling and resource allocation. Required Skills And Abilities
Verifying and processing jackpot payouts. Handling cash transactions and ensuring accuracy in accounting procedures. Analyzing game performance data and providing insights for improvement. Assisting with the onboarding and training of new employees. Ensuring the cleanliness and maintenance of the slot floor. Maintaining a safe and secure environment for both guests and employees. Education And Experience
Strong leadership and interpersonal skills. Excellent customer service skills. Knowledge of casino operations, regulations, and procedures. Ability to work in a fast-paced environment and handle stressful situations. Strong communication and problem-solving skills. Experience in a supervisory or leadership role Physical Requirements & Working Conditions
Physical requirements and working conditions are not specified in this posting. Seniority level
Mid-Senior level Employment type
Full-time Job function
Marketing, Public Relations, and Writing/Editing Industries
Hospitality Referrals increase your chances of interviewing at Harlow's Casino Resort & Spa by 2x Get notified about new Slot Manager jobs in Greenville, MS.
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Join to apply for the
Slot Shift Manager
role at
Harlow's Casino Resort & Spa . Location: Greenville, MS. Requisition ID#: 1137. Property: Harlow's Casino Resort & Spa. Job Summary
A Slot Shift Manager in a casino oversees the daily operations of the slot machine area, ensuring smooth and efficient service while maintaining compliance with regulations and promoting a positive guest experience. They supervise slot attendants, address customer concerns, and monitor machine performance. They may also be involved in hiring, training, and performance management of staff. Essential Duties And Responsibilities
Directing, training, and evaluating the performance of slot attendants. Ensuring a positive and enjoyable experience for all casino guests, addressing inquiries and resolving issues promptly. Maintaining adherence to all relevant gaming regulations, company policies, and internal controls. Monitoring machine performance, troubleshooting technical issues, and coordinating with maintenance teams for repairs. Ensuring the security of slot machines, cash handling procedures, and the overall integrity of the slot floor. Fostering a positive and collaborative work environment, promoting teamwork, and motivating staff. Effectively communicating with staff, management, and guests to ensure smooth operations and address any concerns. Managing the slot floor operations during their assigned shift, including staff scheduling and resource allocation. Required Skills And Abilities
Verifying and processing jackpot payouts. Handling cash transactions and ensuring accuracy in accounting procedures. Analyzing game performance data and providing insights for improvement. Assisting with the onboarding and training of new employees. Ensuring the cleanliness and maintenance of the slot floor. Maintaining a safe and secure environment for both guests and employees. Education And Experience
Strong leadership and interpersonal skills. Excellent customer service skills. Knowledge of casino operations, regulations, and procedures. Ability to work in a fast-paced environment and handle stressful situations. Strong communication and problem-solving skills. Experience in a supervisory or leadership role Physical Requirements & Working Conditions
Physical requirements and working conditions are not specified in this posting. Seniority level
Mid-Senior level Employment type
Full-time Job function
Marketing, Public Relations, and Writing/Editing Industries
Hospitality Referrals increase your chances of interviewing at Harlow's Casino Resort & Spa by 2x Get notified about new Slot Manager jobs in Greenville, MS.
#J-18808-Ljbffr