KINDCARE PEDIATRIC CENTER
Benefits
Employee discounts Flexible schedule Training & development Full-time / Part-time Job Summary
We are seeking a professional and detail-oriented, friendly and service-oriented Front Desk Representative to join our team at our medical spa. This role serves as the first point of contact for clients, ensuring a welcoming environment and a top-quality experience. Responsibilities
Greet customers as they arrive and provide an excellent customer experience Answer phone calls, respond to emails, and schedule appointments Assist clients with paperwork, including consent forms, ensure all consent forms are signed, filed, and maintained accurately Maintain a clean and inviting environment Provide general customer service and attend to the needs of customers throughout their services Process client payments and manage follow-up scheduling Utilize scheduling software (GlossGenius or Vagaro preferred) Monitor and update inventory; communicate low stock to management Maintain organization and cleanliness of the center, including towels, supplies, and garbage disposal Assist with morning preparation (coffee, supplies, treatment rooms) and closing reset procedures Complete tasks assigned by the Administrative Coordinator or Manager in a timely and accurate manner Qualifications
High school diploma or equivalent required Two or more years of experience as a receptionist or similar role is preferred Excellent communication skills and interpersonal skills with a commitment to customer service Strong work ethic and positive attitude Familiar with computers and scheduling software, such as GlossGenius or Vagaro (preferred) Proficiency with Microsoft Word, Google Docs, Google Sheets, and other office technology Excellent organizational skills with attention to detail Excellent multi-tasking skills and manage time effectively in a fast-paced environment Knowledge of esthetics/spa services (preferred) Customer service experience (preferred) Bilingual: English / Spanish (preferred) Work Environment
Supportive and collaborative team culture Professional spa/med spa setting with daily client interaction Commitment to client satisfaction, organization, and efficiency
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Employee discounts Flexible schedule Training & development Full-time / Part-time Job Summary
We are seeking a professional and detail-oriented, friendly and service-oriented Front Desk Representative to join our team at our medical spa. This role serves as the first point of contact for clients, ensuring a welcoming environment and a top-quality experience. Responsibilities
Greet customers as they arrive and provide an excellent customer experience Answer phone calls, respond to emails, and schedule appointments Assist clients with paperwork, including consent forms, ensure all consent forms are signed, filed, and maintained accurately Maintain a clean and inviting environment Provide general customer service and attend to the needs of customers throughout their services Process client payments and manage follow-up scheduling Utilize scheduling software (GlossGenius or Vagaro preferred) Monitor and update inventory; communicate low stock to management Maintain organization and cleanliness of the center, including towels, supplies, and garbage disposal Assist with morning preparation (coffee, supplies, treatment rooms) and closing reset procedures Complete tasks assigned by the Administrative Coordinator or Manager in a timely and accurate manner Qualifications
High school diploma or equivalent required Two or more years of experience as a receptionist or similar role is preferred Excellent communication skills and interpersonal skills with a commitment to customer service Strong work ethic and positive attitude Familiar with computers and scheduling software, such as GlossGenius or Vagaro (preferred) Proficiency with Microsoft Word, Google Docs, Google Sheets, and other office technology Excellent organizational skills with attention to detail Excellent multi-tasking skills and manage time effectively in a fast-paced environment Knowledge of esthetics/spa services (preferred) Customer service experience (preferred) Bilingual: English / Spanish (preferred) Work Environment
Supportive and collaborative team culture Professional spa/med spa setting with daily client interaction Commitment to client satisfaction, organization, and efficiency
#J-18808-Ljbffr