Tapestry, Inc.
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home decor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.
Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit
Our People
page to learn more about Tapestry's commitment to equity, inclusion, and diversity.
Essential Duties and Responsibilities
Client & Service Expert:
Achieves individual sales goals
Develops strong product knowledge across all categories
Ensures exemplary customer service by delivering the ultimate Kate Spade experience
Develops a personal clientele through effective selling skills, proactive outreach, and use of client book
Building Brand Equity:
Understands and communicates the Kate Spade aesthetic, brand philosophy, and lifestyle to customers
Works effectively as part of a team
Operational Excellence:
Executes operational tasks as per directives
Processes all POS transactions accurately
Adheres to visual directives and ensures store standards are maintained daily
Physical Requirements:
Availability to work store schedule, including evenings and weekends
Ability to stand for extended periods
Capability to lift boxes up to 40 pounds safely
Comfort with climbing ladders
Skills and Abilities:
Professional selling skills and strong interpersonal skills
Prior luxury goods experience preferred
Proactive multi-tasking and prioritization abilities
Effective team player
Our Competencies for All Employees
Courage:
Provides direct, actionable feedback; faces issues head-on; takes necessary negative actions.
Creativity:
Generates innovative ideas; makes connections; adds value through originality.
Customer Focus:
Meets customer expectations; builds effective relationships based on trust and respect.
Dealing with Ambiguity:
Adapts to change; makes decisions with incomplete information; handles risk comfortably.
Drive for Results:
Consistently exceeds goals; top performer; results-oriented.
Interpersonal Savvy:
Builds rapport; uses tact and diplomacy; diffuses high-tension situations.
Learning on the Fly:
Learns quickly; open to change; analyzes successes and failures for improvement; enjoys challenges.
Our Competencies for People Managers
Strategic Agility:
Anticipates future trends; creates strategic plans; paints compelling visions.
Developing Others:
Provides challenging tasks; discusses career goals; creates development plans; mentors.
Building Effective Teams:
Fosters team spirit; shares successes; promotes open dialogue; creates a sense of belonging.
Kate Spade is an equal opportunity employer committed to diversity and inclusion. Employment decisions are based on qualifications and are made without regard to legally protected characteristics.
Americans with Disabilities Act (ADA):
We provide reasonable accommodations for disabilities or religious beliefs. Contact Tapestry People Services for assistance.
Visit Kate Spade at www.katespade.com.
Work Setup Base pay range and benefits include medical, dental, vision insurance, 401(k), parental leave, commuter benefits, disability insurance, tuition assistance, and more. For details, please refer to our benefits listing.
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Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit
Our People
page to learn more about Tapestry's commitment to equity, inclusion, and diversity.
Essential Duties and Responsibilities
Client & Service Expert:
Achieves individual sales goals
Develops strong product knowledge across all categories
Ensures exemplary customer service by delivering the ultimate Kate Spade experience
Develops a personal clientele through effective selling skills, proactive outreach, and use of client book
Building Brand Equity:
Understands and communicates the Kate Spade aesthetic, brand philosophy, and lifestyle to customers
Works effectively as part of a team
Operational Excellence:
Executes operational tasks as per directives
Processes all POS transactions accurately
Adheres to visual directives and ensures store standards are maintained daily
Physical Requirements:
Availability to work store schedule, including evenings and weekends
Ability to stand for extended periods
Capability to lift boxes up to 40 pounds safely
Comfort with climbing ladders
Skills and Abilities:
Professional selling skills and strong interpersonal skills
Prior luxury goods experience preferred
Proactive multi-tasking and prioritization abilities
Effective team player
Our Competencies for All Employees
Courage:
Provides direct, actionable feedback; faces issues head-on; takes necessary negative actions.
Creativity:
Generates innovative ideas; makes connections; adds value through originality.
Customer Focus:
Meets customer expectations; builds effective relationships based on trust and respect.
Dealing with Ambiguity:
Adapts to change; makes decisions with incomplete information; handles risk comfortably.
Drive for Results:
Consistently exceeds goals; top performer; results-oriented.
Interpersonal Savvy:
Builds rapport; uses tact and diplomacy; diffuses high-tension situations.
Learning on the Fly:
Learns quickly; open to change; analyzes successes and failures for improvement; enjoys challenges.
Our Competencies for People Managers
Strategic Agility:
Anticipates future trends; creates strategic plans; paints compelling visions.
Developing Others:
Provides challenging tasks; discusses career goals; creates development plans; mentors.
Building Effective Teams:
Fosters team spirit; shares successes; promotes open dialogue; creates a sense of belonging.
Kate Spade is an equal opportunity employer committed to diversity and inclusion. Employment decisions are based on qualifications and are made without regard to legally protected characteristics.
Americans with Disabilities Act (ADA):
We provide reasonable accommodations for disabilities or religious beliefs. Contact Tapestry People Services for assistance.
Visit Kate Spade at www.katespade.com.
Work Setup Base pay range and benefits include medical, dental, vision insurance, 401(k), parental leave, commuter benefits, disability insurance, tuition assistance, and more. For details, please refer to our benefits listing.
#J-18808-Ljbffr