Elica Health Centers
Medical Back Office Supervisor
Elica Health Centers, Sacramento, California, United States, 95828
Medical Back Office Supervisor
Apply to join the
Medical Back Office Supervisor
role at
Elica Health Centers .
Description Join Elica’s mission and become part of a team where every day is an opportunity to make a positive impact in your community. At Elica Health Centers we share a common goal: provide the best possible patient care to our growing community!
What You’ll Do
Oversee back office clinic operations to ensure workflow runs smoothly.
Manage medical assistant schedules and monitor daily medical assistant functions.
Ensure patients receive excellent customer service and competent care within the scope of the Medical Assistant’s role.
Maintain adequate staffing levels for the back office.
Support the clinic manager in hiring new medical assistant team members.
Create and manage schedules for providers, patients, and staff to insure efficiency and time management.
Prepare for audits as needed.
Perform other duties as assigned.
Compensation Dependent Upon Experience – $28.00 - $36.40 an hour.
Benefits
403(b) retirement plan with up to 4% employer matching and 100% immediate vesting.
Comprehensive healthcare options: two Anthem Blue Cross PPO plans for medical plus dental and vision coverage for you and your family.
Employer-funded HRA to cover out-of-pocket medical costs.
Flexible Spending Accounts: Health Care FSA and Dependent Care FSA.
Company-paid basic Life and AD&D Insurance, with options to enhance coverage.
Additional protection: Hospital Indemnity, Critical Illness, Accident Insurance, ID Theft Protection, and Pet Insurance.
Accrued paid time off, paid holidays, and Employee Assistance Plan (EAP) access for counseling, financial, and legal services.
Tuition Reimbursement Program for ongoing education and growth, plus CME/CEU and license reimbursements for eligible roles.
Requirements
Greets, prepares the patient, performs vitals accurately, takes patient history and allergies, records and reconciles all prescribed medication with the patient during each visit.
Prepares the exam room and work station for Medical Provider; cleans and stocks rooms in between patients.
Administers injections and diagnostic test/referrals as ordered, including immunizations or other services ordered by the Medical Provider and documents accurately.
Ensures success of daily back office operations including Medical Assistant staffing, patient flow, visit productivity, EHR documentation, and the overall patient experience.
Monitors and adjusts Medical Assistant schedules to ensure efficient workflow and adequate break/lunch times for staff.
Manages the inventory, ordering, and supply stock maintenance of medical supplies.
Process and resolve inquiries and complaints related to patient care services in coordination with Office Supervisor, Operations Manager, Medical Director, and CEO.
Manages onboarding and training of new medical assistants at the clinic level.
Supports the Clinic Manager in hiring new Medical Assistant team members.
Creates and manages schedules for providers, patients, and staff to insure efficiency and time management as delegated by the Clinic Manager.
Performs other duties as assigned.
Additional Requirements
Must have a current and valid California driver’s license and personal auto insurance proof.
External hires must provide proof of immunizations (Hepatitis B, MMR, Varicella & Tetanus), tuberculosis clearance, and proof of COVID-19 vaccination status prior to scheduled start date. This position is subject to criminal background investigation and drug screen.
Physical Requirements and Work Environment Characterized by a medical clinic environment. Frequent requirements to sit, stand, walk, reach, and lift up to 20 pounds. Requires close and distance vision and ability to adjust focus. Hearing and speech for communication. Noise level is usually quiet. Reasonable accommodations may be made for individuals with disabilities.
Legal Required EEO Statement Elica Health Centers is a healthcare facility that adheres to the mandates issued by the California Department of Public Health including the recent orders regarding the COVID-19 vaccine. Medical and religious exemptions will be considered.
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Medical Back Office Supervisor
role at
Elica Health Centers .
Description Join Elica’s mission and become part of a team where every day is an opportunity to make a positive impact in your community. At Elica Health Centers we share a common goal: provide the best possible patient care to our growing community!
What You’ll Do
Oversee back office clinic operations to ensure workflow runs smoothly.
Manage medical assistant schedules and monitor daily medical assistant functions.
Ensure patients receive excellent customer service and competent care within the scope of the Medical Assistant’s role.
Maintain adequate staffing levels for the back office.
Support the clinic manager in hiring new medical assistant team members.
Create and manage schedules for providers, patients, and staff to insure efficiency and time management.
Prepare for audits as needed.
Perform other duties as assigned.
Compensation Dependent Upon Experience – $28.00 - $36.40 an hour.
Benefits
403(b) retirement plan with up to 4% employer matching and 100% immediate vesting.
Comprehensive healthcare options: two Anthem Blue Cross PPO plans for medical plus dental and vision coverage for you and your family.
Employer-funded HRA to cover out-of-pocket medical costs.
Flexible Spending Accounts: Health Care FSA and Dependent Care FSA.
Company-paid basic Life and AD&D Insurance, with options to enhance coverage.
Additional protection: Hospital Indemnity, Critical Illness, Accident Insurance, ID Theft Protection, and Pet Insurance.
Accrued paid time off, paid holidays, and Employee Assistance Plan (EAP) access for counseling, financial, and legal services.
Tuition Reimbursement Program for ongoing education and growth, plus CME/CEU and license reimbursements for eligible roles.
Requirements
Greets, prepares the patient, performs vitals accurately, takes patient history and allergies, records and reconciles all prescribed medication with the patient during each visit.
Prepares the exam room and work station for Medical Provider; cleans and stocks rooms in between patients.
Administers injections and diagnostic test/referrals as ordered, including immunizations or other services ordered by the Medical Provider and documents accurately.
Ensures success of daily back office operations including Medical Assistant staffing, patient flow, visit productivity, EHR documentation, and the overall patient experience.
Monitors and adjusts Medical Assistant schedules to ensure efficient workflow and adequate break/lunch times for staff.
Manages the inventory, ordering, and supply stock maintenance of medical supplies.
Process and resolve inquiries and complaints related to patient care services in coordination with Office Supervisor, Operations Manager, Medical Director, and CEO.
Manages onboarding and training of new medical assistants at the clinic level.
Supports the Clinic Manager in hiring new Medical Assistant team members.
Creates and manages schedules for providers, patients, and staff to insure efficiency and time management as delegated by the Clinic Manager.
Performs other duties as assigned.
Additional Requirements
Must have a current and valid California driver’s license and personal auto insurance proof.
External hires must provide proof of immunizations (Hepatitis B, MMR, Varicella & Tetanus), tuberculosis clearance, and proof of COVID-19 vaccination status prior to scheduled start date. This position is subject to criminal background investigation and drug screen.
Physical Requirements and Work Environment Characterized by a medical clinic environment. Frequent requirements to sit, stand, walk, reach, and lift up to 20 pounds. Requires close and distance vision and ability to adjust focus. Hearing and speech for communication. Noise level is usually quiet. Reasonable accommodations may be made for individuals with disabilities.
Legal Required EEO Statement Elica Health Centers is a healthcare facility that adheres to the mandates issued by the California Department of Public Health including the recent orders regarding the COVID-19 vaccine. Medical and religious exemptions will be considered.
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