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Crowley Webb

Business Development Manager

Crowley Webb, Buffalo, New York, United States, 14266

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Base pay range $50,000.00/yr - $70,000.00/yr

Praxis, Crowley Webb’s patient recruitment division, is looking for a driven sales professional with a passion for generating new leads and building lasting relationships to join our dynamic team as a full-time business development manager. The ideal candidate will have experience in sales, preferably within patient recruitment or clinical research. Read on to see if you have what it takes to join a company named one of Buffalo Business First’s Best Places to Work six years running and named one of The Buffalo News’s Top Workplaces four years in a row.

Responsibilities

Identify potential new clients in pharmaceutical, biotech, and CRO industries using CRM data, industry databases, LinkedIn Sales Navigator, professional networks, and market intelligence

Execute outbound campaigns via cold calls, emails, and LinkedIn and conduct discovery calls to qualify prospects using BANT (budget, authority, need, timeline) criteria

Build and maintain client relationships with key decision-makers while collaborating with account leadership to execute key strategies and identify opportunities for growth and new business

Transition qualified leads with detailed hand-off notes, support RFPs and client requests with tailored proposals and cost estimates, and clearly communicate the value of our patient recruitment services

Maintain accurate and up-to-date records of all prospecting activities, lead interactions, and qualification details within the CRM system (e.g., Salesforce, HubSpot)

Stay informed about industry trends, competitor activities, and evolving patient recruitment challenges and solutions to effectively position our offerings

Represent the company at industry events and participate in sales training, coaching sessions, and team meetings to enhance sales skills and product knowledge

QUALIFICATIONS

Bachelor’s degree or comparable work experience in a relevant field

Minimum of six years of related work experience (e.g., marketing, advertising, patient recruitment, business development)

Highly preferred but not required: At least three years of direct experience selling in the clinical trials industry with a significant emphasis on patient recruitment solutions

Proficiency with CRM software (e.g., HubSpot, Salesforce), Google Drive, and Microsoft Suite and capacity to learn and utilize new AI-powered tools and platforms as they emerge

Excellent communication, presentation, and interpersonal skills, with the ability to build rapport and trust quickly

Strong negotiation, closing, prioritization, and time management skills to effectively manage workload and meet deadlines

Experience with sales engagement platforms (e.g., Salesloft, Outreach) and LinkedIn Sales Navigator is a plus

Understanding of (or willingness to learn about) data protection regulations (e.g., ISO 27001, GDPR, HIPAA) and commitment to confidentiality

Travel requirements

This role requires moderate travel, including domestic and international

A valid driver's license or passport may be required

what we offer

Competitive base salary and uncapped commission structure

Comprehensive benefits package (health, dental, vision, 401k, etc.)

Opportunity to work with a cutting-edge team and innovative solutions that make a real impact on clinical research

Supportive and collaborative team environment

Ongoing training and professional development opportunities

Base salary range: $50,000–$70,000 annually

At Crowley Webb, we believe that a mix of different experiences, backgrounds, and opinions makes for a healthier work environment and ultimately, better work. For this reason, we actively seek to build a more diverse and inclusive employee base by participating in racial equity training as well as exercises organized by our active, employee‑led DEI council. We do not discriminate due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state, or local law. We are an Equal Opportunity Employer.

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