Low Income Housing Institute (LIHI)
Overview
The Property Manager II will direct housing management procedures, maintain a high occupancy rate, develop programs and activities aimed at creating a positive living environment with enforcing consistent policies and procedures that are in full compliance with funding regulations.
Compensation LIHI provided pay range: This range is provided by Low Income Housing Institute (LIHI). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range: $32.56/hr - $36.06/hr
Location and Schedule Location: The Heron Apartments - 1624 E 32nd St, Tacoma
Hours: Monday–Friday, 8:00 AM – 4:30 PM, 40 hours per week
Job Details Position type: Non-exempt, non-union
Reports to: Area Manager
Posting date: 10/10/2025
Responsibilities
Supervise, train, and support Maintenance to ensure they have the tools and methodology to be successful in their work.
Ensure building(s) have safety and emergency plans.
Identify training needs for housing management staff and help implement training for all Housing.
Support all staff in effectively maintaining established policies and programs at LIHI Properties.
Troubleshoot tenant issues to determine the best course of action.
Conduct performance reviews of direct reports.
Apply training in conflict resolution, landlord/tenant laws, Fair Housing.
Develop, implement, and expand housing management policy and procedures that promote consistency, compliance with Fair Housing regulations, and meet funding compliance requirements.
Assume property maintenance oversight responsibilities including ordering and approving repairs, inspecting the condition of the building, scheduling of maintenance, preparing vacant units for lease, etc.
Maintain a thorough understanding of contracts with funders, complete accurate and timely reports to funders, and ensure compliance with funder agreements.
Work with Area/Regional Managers in planning and decision making at the property.
Review site paperwork and tenant files for proper procedures and documentation in a timely manner and provide reports to upper management on a regular basis.
Provide quarterly feedback on property improvements needed. Conduct staff meetings and planning sessions.
Attend Community, Tenant and HOA meetings.
Apply knowledge of property management software, review staff work, and review summary reports to assist staff with checking accuracy of their work.
Manage finances, monitor the budget.
Collect rents and ensure an audit trail for all administrative functions.
Work with the Area Manager to manage finance and accounting functions.
Prepare needed reports to funders. Approve payroll and accounts payable. Process and submit expense reports as needed.
Conduct site physical condition reviews monthly and review tenant units quarterly (or more often if required) to ensure LIHI buildings are well maintained.
Provide feedback to the Area Manager and complete the Capital Needs Assessment.
Prepare annually the preventive maintenance schedule and monitor its implementation.
Document all incidents, maintenance needs, and operational issues in writing through the assigned platform/system in a timely fashion (within 24–48 hours for non-emergent issues).
Foster a clean and safe environment. Engage with training and comply with deadlines. Use PPE and follow PPE protocols.
Maintain daily management of assets by maintaining low vacancies.
Other duties as assigned.
Minimum Qualifications
Four years of property management experience for a building with more than 50 units with elevators and security.
Experience with landlord/tenant and Fair Housing laws.
Experience developing, implementing, and monitoring policies and procedures, and project troubleshooting.
Understanding of how to read a budget.
Proficient in document and spreadsheet programs.
Experience with record-keeping and report preparation.
Strong interpersonal skills with staff, housing residents, housing partners, and the public.
Ability to work independently with minimal supervision while performing multiple tasks.
Able to read, write, and communicate in English.
Preferred Qualifications
Experience with low-income housing projects.
Knowledge of compliance with Low-Income Housing Tax Credit financing, HUD, Public Housing and Section 8 requirements.
Two or more years of supervisory experience, including training and developing staff.
Experience working with homeless people in a residential setting, familiarity with a Housing First approach.
Other Requirements
Must have reliable transportation.
Must have a valid Washington State driver’s license and driver liability insurance.
Must be able to pass a driving record check.
Must pass criminal background checks and drug screening.
Benefits
Generous vacation and sick leave
10 paid holidays and 1 floating holiday
Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options)
Employer-Paid Life and AD&D Insurance
401k offered for unionized employees (through OPEIU8)
403b offered for non-union employees
Employee Assistance Program
Travel Assistance Program
Aflac offered for all employees.
About Us The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people. LIHI properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Our mission focuses on ending homelessness and creating supportive communities for people to thrive.
Note: The posting includes several regional and external references and duplicate lines that have been removed to present a focused job description for a Property Manager II role.
#J-18808-Ljbffr
Compensation LIHI provided pay range: This range is provided by Low Income Housing Institute (LIHI). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range: $32.56/hr - $36.06/hr
Location and Schedule Location: The Heron Apartments - 1624 E 32nd St, Tacoma
Hours: Monday–Friday, 8:00 AM – 4:30 PM, 40 hours per week
Job Details Position type: Non-exempt, non-union
Reports to: Area Manager
Posting date: 10/10/2025
Responsibilities
Supervise, train, and support Maintenance to ensure they have the tools and methodology to be successful in their work.
Ensure building(s) have safety and emergency plans.
Identify training needs for housing management staff and help implement training for all Housing.
Support all staff in effectively maintaining established policies and programs at LIHI Properties.
Troubleshoot tenant issues to determine the best course of action.
Conduct performance reviews of direct reports.
Apply training in conflict resolution, landlord/tenant laws, Fair Housing.
Develop, implement, and expand housing management policy and procedures that promote consistency, compliance with Fair Housing regulations, and meet funding compliance requirements.
Assume property maintenance oversight responsibilities including ordering and approving repairs, inspecting the condition of the building, scheduling of maintenance, preparing vacant units for lease, etc.
Maintain a thorough understanding of contracts with funders, complete accurate and timely reports to funders, and ensure compliance with funder agreements.
Work with Area/Regional Managers in planning and decision making at the property.
Review site paperwork and tenant files for proper procedures and documentation in a timely manner and provide reports to upper management on a regular basis.
Provide quarterly feedback on property improvements needed. Conduct staff meetings and planning sessions.
Attend Community, Tenant and HOA meetings.
Apply knowledge of property management software, review staff work, and review summary reports to assist staff with checking accuracy of their work.
Manage finances, monitor the budget.
Collect rents and ensure an audit trail for all administrative functions.
Work with the Area Manager to manage finance and accounting functions.
Prepare needed reports to funders. Approve payroll and accounts payable. Process and submit expense reports as needed.
Conduct site physical condition reviews monthly and review tenant units quarterly (or more often if required) to ensure LIHI buildings are well maintained.
Provide feedback to the Area Manager and complete the Capital Needs Assessment.
Prepare annually the preventive maintenance schedule and monitor its implementation.
Document all incidents, maintenance needs, and operational issues in writing through the assigned platform/system in a timely fashion (within 24–48 hours for non-emergent issues).
Foster a clean and safe environment. Engage with training and comply with deadlines. Use PPE and follow PPE protocols.
Maintain daily management of assets by maintaining low vacancies.
Other duties as assigned.
Minimum Qualifications
Four years of property management experience for a building with more than 50 units with elevators and security.
Experience with landlord/tenant and Fair Housing laws.
Experience developing, implementing, and monitoring policies and procedures, and project troubleshooting.
Understanding of how to read a budget.
Proficient in document and spreadsheet programs.
Experience with record-keeping and report preparation.
Strong interpersonal skills with staff, housing residents, housing partners, and the public.
Ability to work independently with minimal supervision while performing multiple tasks.
Able to read, write, and communicate in English.
Preferred Qualifications
Experience with low-income housing projects.
Knowledge of compliance with Low-Income Housing Tax Credit financing, HUD, Public Housing and Section 8 requirements.
Two or more years of supervisory experience, including training and developing staff.
Experience working with homeless people in a residential setting, familiarity with a Housing First approach.
Other Requirements
Must have reliable transportation.
Must have a valid Washington State driver’s license and driver liability insurance.
Must be able to pass a driving record check.
Must pass criminal background checks and drug screening.
Benefits
Generous vacation and sick leave
10 paid holidays and 1 floating holiday
Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options)
Employer-Paid Life and AD&D Insurance
401k offered for unionized employees (through OPEIU8)
403b offered for non-union employees
Employee Assistance Program
Travel Assistance Program
Aflac offered for all employees.
About Us The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people. LIHI properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Our mission focuses on ending homelessness and creating supportive communities for people to thrive.
Note: The posting includes several regional and external references and duplicate lines that have been removed to present a focused job description for a Property Manager II role.
#J-18808-Ljbffr