Huey Magoo’s Restaurants LLC
Overview
Assistant Manager
role at
Huey Magoo’s Restaurants LLC . We are looking for a candidate with supervisory experience to join our team as an
Assistant Manager . You are passionate about creating exceptional guest experiences through good, quality food and service. With previous experience, you are able to manage multiple priorities and contribute to a friendly and productive team atmosphere.
Responsibilities
Huey Magoo’s Assistant Managers provide leadership to team members and ensure each guest receives a fast, accurate, and positive experience. They oversee all cooks, cashiers and supervisors and act as back-up for staff as necessary. They are responsible for managing systems such as training, food safety, customer/employee safety and security, cash handling and inventory management. They must set targets, delegate tasks, resolve complaints, follow up, and report to the General Manager.
Hospitality: Creates an emotional bond with the guest by making a connection with them. Recognizes opportunities to exceed a guest’s expectations, regardless of the circumstance. Responds to guest feedback with appropriate urgency and professionalism. Displays an energetic and caring attitude as you would for a guest in your own home, leading to repeat visits.
Proper Image: Maintains professionalism in personal appearance, conduct, and performance by adhering to Huey Magoo’s policies. Holds all team members accountable for wearing the correct uniforms and conducting themselves professionally.
Cash Accountability: Ensures all cash and credit card payments are collected and secured in the prescribed procedures. Makes bank deposits as directed.
Menu: Maintains thorough knowledge of all menu items, prices, sales techniques, and ordering procedures.
Food Quality and Presentation: Monitors food preparation methods, portion sizes, garnishing and presentation to ensure standards are met. Completes daily food safety checks including FIFO and code dates, participates in health inspections, and actively monitors food handling in the restaurant. Investigates and resolves complaints regarding food quality, service, or accommodations.
Marketing and Promotions: Assist with marketing strategies as directed by the company in the restaurant and off-site promotions.
Cleanliness: Ensures the general cleanliness and appearance of front and back of house, including dining room, condiment area, takeout counter, kitchen and restrooms before, during, and at the end of the shift.
Safety Practice: Adheres to safety rules to ensure customer and employee safety. May be responsible for opening and/or closing the store. Maintains alertness to assist in the event of an accident or emergency.
Team Management: Supervises team members to ensure full operational compliance with procedures, company policies, safety rules, employment laws and regulatory guidelines. Performs responsibilities such as hiring, training, scheduling, conflict resolution, attendance tracking and performance management.
Training: Trains and coaches on health and fire regulations regarding food preparation, serving, and building maintenance. Assists in the rollout of training and new or revised practices. Identifies training opportunities for team members and trains staff to communicate with customers to ensure a friendly experience.
Inventory Control: Maintains inventory of food and equipment, schedules and receives deliveries, checks delivery contents for quality and quantity, and reports shortages to the General Manager.
Qualifications
High School Diploma or higher preferred
Previous management experience in a fast casual restaurant environment preferred
ServeSafe certification a plus
Experience with online ordering systems is a plus
Ability to efficiently operate point-of-sale system to accurately enter orders and process cash, credit payments
Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)
Ability to manage multiple projects simultaneously
Effective interpersonal skills
Must be able to read, write and communicate effectively in English; multilingual a plus
Ability to stand for 8+ hours
Position Details
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industry: Restaurants
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role at
Huey Magoo’s Restaurants LLC . We are looking for a candidate with supervisory experience to join our team as an
Assistant Manager . You are passionate about creating exceptional guest experiences through good, quality food and service. With previous experience, you are able to manage multiple priorities and contribute to a friendly and productive team atmosphere.
Responsibilities
Huey Magoo’s Assistant Managers provide leadership to team members and ensure each guest receives a fast, accurate, and positive experience. They oversee all cooks, cashiers and supervisors and act as back-up for staff as necessary. They are responsible for managing systems such as training, food safety, customer/employee safety and security, cash handling and inventory management. They must set targets, delegate tasks, resolve complaints, follow up, and report to the General Manager.
Hospitality: Creates an emotional bond with the guest by making a connection with them. Recognizes opportunities to exceed a guest’s expectations, regardless of the circumstance. Responds to guest feedback with appropriate urgency and professionalism. Displays an energetic and caring attitude as you would for a guest in your own home, leading to repeat visits.
Proper Image: Maintains professionalism in personal appearance, conduct, and performance by adhering to Huey Magoo’s policies. Holds all team members accountable for wearing the correct uniforms and conducting themselves professionally.
Cash Accountability: Ensures all cash and credit card payments are collected and secured in the prescribed procedures. Makes bank deposits as directed.
Menu: Maintains thorough knowledge of all menu items, prices, sales techniques, and ordering procedures.
Food Quality and Presentation: Monitors food preparation methods, portion sizes, garnishing and presentation to ensure standards are met. Completes daily food safety checks including FIFO and code dates, participates in health inspections, and actively monitors food handling in the restaurant. Investigates and resolves complaints regarding food quality, service, or accommodations.
Marketing and Promotions: Assist with marketing strategies as directed by the company in the restaurant and off-site promotions.
Cleanliness: Ensures the general cleanliness and appearance of front and back of house, including dining room, condiment area, takeout counter, kitchen and restrooms before, during, and at the end of the shift.
Safety Practice: Adheres to safety rules to ensure customer and employee safety. May be responsible for opening and/or closing the store. Maintains alertness to assist in the event of an accident or emergency.
Team Management: Supervises team members to ensure full operational compliance with procedures, company policies, safety rules, employment laws and regulatory guidelines. Performs responsibilities such as hiring, training, scheduling, conflict resolution, attendance tracking and performance management.
Training: Trains and coaches on health and fire regulations regarding food preparation, serving, and building maintenance. Assists in the rollout of training and new or revised practices. Identifies training opportunities for team members and trains staff to communicate with customers to ensure a friendly experience.
Inventory Control: Maintains inventory of food and equipment, schedules and receives deliveries, checks delivery contents for quality and quantity, and reports shortages to the General Manager.
Qualifications
High School Diploma or higher preferred
Previous management experience in a fast casual restaurant environment preferred
ServeSafe certification a plus
Experience with online ordering systems is a plus
Ability to efficiently operate point-of-sale system to accurately enter orders and process cash, credit payments
Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)
Ability to manage multiple projects simultaneously
Effective interpersonal skills
Must be able to read, write and communicate effectively in English; multilingual a plus
Ability to stand for 8+ hours
Position Details
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industry: Restaurants
#J-18808-Ljbffr