SENTA ENT and Allergy Physicians
Front Office Coordinator
SENTA ENT and Allergy Physicians, Gainesville, Georgia, United States, 30501
Overview
SENTA ENT and Allergy Physicians provided pay range This range is provided by SENTA ENT and Allergy Physicians. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $15.50/hr - $17.79/hr About the organization
Northeast Georgia ENT , an affiliate of
SENTA Partners , since 1971 has been a trusted specialty healthcare provider in the Northeast Georgia community.
SENTA Partners
is a leading Management Services Organization (MSO) specializing in providing comprehensive support to ENT and Allergy private practices. Our mission is to
help people
breathe better,
hear
better,
live
better. At SENTA, we focus on the operational efficiencies and financial performance of our partner practices, allowing physicians to focus on delivering exceptional patient care. We are committed to fostering a collaborative and supportive work environment where our employees can thrive and grow.
Position Summary
The Front Office Coordinator at SENTA Partners serves as the first point of contact for patients, visitors, and staff. This role is vital in ensuring the smooth and efficient operation of the practice by managing front office tasks, providing excellent customer service, and supporting the clinical team. The Front Office Coordinator is responsible for scheduling appointments, managing patient information, and facilitating communication between patients and medical staff.
Key Responsibilities
Greet and check-in patients in a friendly and professional manner. Manage patient appointment scheduling, including rescheduling and cancellations. Answer incoming phone calls, respond to inquiries, and direct calls as needed. Collect and verify patient information, including insurance details and demographics. Maintain patient records in the practice management system, ensuring accuracy and confidentiality. Process patient payments, handle billing inquiries, and provide receipts for transactions. Coordinate communication between the front office, clinical staff, and physicians. Monitor and maintain the cleanliness and organization of the front office area. Assist patients with completing required forms and paperwork. Manage office supplies, ensuring availability for front office operations. Handle patient concerns or complaints with empathy and escalate issues when necessary. Support the administrative needs of the practice, including data entry, filing, and correspondence. Adhere to HIPAA regulations and company policies regarding patient information and confidentiality.
What We Offer
Comprehensive Health Benefits (Medical, Dental, and Vision) Health Savings Account (HSA) Flexible Spending Account (FSA) Short & Long Term Disability Holidays & Paid Time Off (PTO) Employee Assistance Program (EAP) Retirement Contribution Program - 401(K) Match
Requirements
Qualifications
High school diploma or equivalent required Minimum of 3-5 years of experience in a medical office setting Strong understanding of medical office procedures, scheduling systems, and insurance processes. Excellent communication and interpersonal skills, with the ability to interact effectively with patients, staff, and healthcare providers. Strong organizational skills and attention to detail. Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. Proficiency in medical office software and electronic health record (EHR) systems. Commitment to providing excellent patient service and maintaining a positive office environment.
Summary
Certain US jurisdictions require SENTA Partners to provide new employees with a reasonable estimate of the salary for this role at the location in which the job may be performed. The posted salary range reflects our best estimate at the time of posting, though it\'s important to remember that actual salaries may vary. Factors that determine the final salary offer include office location, experience, skills, and current organizational needs.
Equal Opportunity
SENTA Partners is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status.
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SENTA ENT and Allergy Physicians provided pay range This range is provided by SENTA ENT and Allergy Physicians. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $15.50/hr - $17.79/hr About the organization
Northeast Georgia ENT , an affiliate of
SENTA Partners , since 1971 has been a trusted specialty healthcare provider in the Northeast Georgia community.
SENTA Partners
is a leading Management Services Organization (MSO) specializing in providing comprehensive support to ENT and Allergy private practices. Our mission is to
help people
breathe better,
hear
better,
live
better. At SENTA, we focus on the operational efficiencies and financial performance of our partner practices, allowing physicians to focus on delivering exceptional patient care. We are committed to fostering a collaborative and supportive work environment where our employees can thrive and grow.
Position Summary
The Front Office Coordinator at SENTA Partners serves as the first point of contact for patients, visitors, and staff. This role is vital in ensuring the smooth and efficient operation of the practice by managing front office tasks, providing excellent customer service, and supporting the clinical team. The Front Office Coordinator is responsible for scheduling appointments, managing patient information, and facilitating communication between patients and medical staff.
Key Responsibilities
Greet and check-in patients in a friendly and professional manner. Manage patient appointment scheduling, including rescheduling and cancellations. Answer incoming phone calls, respond to inquiries, and direct calls as needed. Collect and verify patient information, including insurance details and demographics. Maintain patient records in the practice management system, ensuring accuracy and confidentiality. Process patient payments, handle billing inquiries, and provide receipts for transactions. Coordinate communication between the front office, clinical staff, and physicians. Monitor and maintain the cleanliness and organization of the front office area. Assist patients with completing required forms and paperwork. Manage office supplies, ensuring availability for front office operations. Handle patient concerns or complaints with empathy and escalate issues when necessary. Support the administrative needs of the practice, including data entry, filing, and correspondence. Adhere to HIPAA regulations and company policies regarding patient information and confidentiality.
What We Offer
Comprehensive Health Benefits (Medical, Dental, and Vision) Health Savings Account (HSA) Flexible Spending Account (FSA) Short & Long Term Disability Holidays & Paid Time Off (PTO) Employee Assistance Program (EAP) Retirement Contribution Program - 401(K) Match
Requirements
Qualifications
High school diploma or equivalent required Minimum of 3-5 years of experience in a medical office setting Strong understanding of medical office procedures, scheduling systems, and insurance processes. Excellent communication and interpersonal skills, with the ability to interact effectively with patients, staff, and healthcare providers. Strong organizational skills and attention to detail. Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. Proficiency in medical office software and electronic health record (EHR) systems. Commitment to providing excellent patient service and maintaining a positive office environment.
Summary
Certain US jurisdictions require SENTA Partners to provide new employees with a reasonable estimate of the salary for this role at the location in which the job may be performed. The posted salary range reflects our best estimate at the time of posting, though it\'s important to remember that actual salaries may vary. Factors that determine the final salary offer include office location, experience, skills, and current organizational needs.
Equal Opportunity
SENTA Partners is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status.
#J-18808-Ljbffr