Minnesota Ag
Customer Operations Representative - Purina Animal Nutrition
Minnesota Ag, Arden Hills, Minnesota, United States
### Job Details#### Job Title:Customer Operations Representative - Purina Animal Nutrition
#### Location:, , ,
#### Company:
#### Industry Sector:
#### Industry Type:
#### Career Type:
#### Job Type:Full Time
#### Minimum Years Experience Required:N/A
#### Salary:
### Get Job Alerts**Career Type:** Operations
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and to the .Your alert was created successfully.×## General Alert Saved* The listings below are jobs matching the criteria you've selected for your General Alert on .
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to manage your alerts# Customer Operations Representative - Purina Animal Nutrition| Number of Years Experience: \* |
| Minimum Education Completed: \* |
|| Education Major / Discipline Category: \* |
| Most Recent / Current Occupation: \* |
|Customer Operations Representative - Purina Animal Nutrition
**This role supports the Midwest Region which includes MO, IA, MN, WI, IL - You must be located in one of these 5 states. Hours: 8am-4:30pm CST.**
We're looking for a person with a customer service mindset and high levels of empathy, poise, and professionalism. A passion for animals large and small is a bonus. The ideal candidate is a team player with a service-minded personality who enjoys interacting with people via phone and email. This role supports the Midwest Region which includes MO, IA, MN, WI, IL - You must be located in one of these 5 states. Hours: 8am-4:30pm CST.
**Position Purpose:**
This is a full-time role handling orders, inquiries, concerns, and requests about Purina products and services via phone, email, and fax.
**Key Roles/Responsibilities:**
Order Management:
* Involves managing a set of customers from time-of-order entry to invoicing.* Must have skills in problem solving, decision making, customer relationship, process development and improvement.
Problem Solving and Decision Making:
* Provides direction to cross-functional teams to meet customer fulfillment expectations, while ensuring company business processes are followed and appropriate cost and quality considerations are made.* Identifies problems proactively, determines root cause and is responsible for driving resolution of all issues related to the fulfillment of customer orders.* Owns individual decision making and coordinates collaborative decisions to ensure timely resolution.
Customer Relationship Management:
* Communicates, collaborates, and negotiates with internal and external customers and supply chain partners to manage service.* Develops and owns customer relationships in order to anticipate customer needs and proactively provide service.* Balances the need for business practice adherence vs. circumstantial exceptions.
System Technical:
* Skilled at working within and across multiple systems and understand how information inputs impact systems and business decisions.* Proficient knowledge of Salesforce from all aspects, including account management, account maintenance, logging calls, building notes and contacts, and the ability to record and manage service requests.* Proficient knowledge of our order entry systems, JDE E1 and SAP.
**Experience-Education (Required):**
* High School Diploma/GED* 2 - 4 Years of comparable Customer Service experience* Proficient skills in Microsoft Office (Excel, Outlook, Word)
**Other Desirable Traits:**
* 4-year degree in Business, Communications, Ag or other related field* Effective communication (verbal and written)* Interpersonal effectiveness as an individual and in teams* Must be comfortable managing conflict while maintaining a high level of integrity and quality of work* Excellent organizational skills and attention to detail* Ability to prioritize, plan, and problem solve to deliver results* Experience in SAP
This position requires a quiet, uninterrupted work environment.
This is an hourly role and will pay between $20-24/hr. In most cases, candidates offered employment can expect to be hired at a pay rate near the middle of our salary ranges.
**About Land O'Lakes, Inc.**
Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.
Benefits for most full-time roles include medical, dental, vision, PTO, life & disability insurance, education assistance, a 401k and a variety of well-being resources. Most part-time employees are eligible for prorated PTO, holiday pay, employee development programs, prorated education assistance, and a 401(k).
Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.
Neither Land O'Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.To apply please click on APPLY TO THIS POSITIONJob Post Date: 10/30/25Here are some other jobs you may be interested in applying for.|
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Pipestone, Minnesota | CHS Inc.
Foxhome, Minnesota || CHS Inc.
Tracy, Minnesota |
|11 people are interested in this job. #J-18808-Ljbffr
#### Location:, , ,
#### Company:
#### Industry Sector:
#### Industry Type:
#### Career Type:
#### Job Type:Full Time
#### Minimum Years Experience Required:N/A
#### Salary:
### Get Job Alerts**Career Type:** Operations
**Country:** USAI agree to receive alerts from
and to the .Your alert was created successfully.×## General Alert Saved* The listings below are jobs matching the criteria you've selected for your General Alert on .
Criteria selected was:* General alert saved for .* General alert notifications will be sent weekly on Monday.* Please note that you can only have one general alert active at any given time. Creating a new general alert will override an existing general alert.* Visit the
to manage your alerts# Customer Operations Representative - Purina Animal Nutrition| Number of Years Experience: \* |
| Minimum Education Completed: \* |
|| Education Major / Discipline Category: \* |
| Most Recent / Current Occupation: \* |
|Customer Operations Representative - Purina Animal Nutrition
**This role supports the Midwest Region which includes MO, IA, MN, WI, IL - You must be located in one of these 5 states. Hours: 8am-4:30pm CST.**
We're looking for a person with a customer service mindset and high levels of empathy, poise, and professionalism. A passion for animals large and small is a bonus. The ideal candidate is a team player with a service-minded personality who enjoys interacting with people via phone and email. This role supports the Midwest Region which includes MO, IA, MN, WI, IL - You must be located in one of these 5 states. Hours: 8am-4:30pm CST.
**Position Purpose:**
This is a full-time role handling orders, inquiries, concerns, and requests about Purina products and services via phone, email, and fax.
**Key Roles/Responsibilities:**
Order Management:
* Involves managing a set of customers from time-of-order entry to invoicing.* Must have skills in problem solving, decision making, customer relationship, process development and improvement.
Problem Solving and Decision Making:
* Provides direction to cross-functional teams to meet customer fulfillment expectations, while ensuring company business processes are followed and appropriate cost and quality considerations are made.* Identifies problems proactively, determines root cause and is responsible for driving resolution of all issues related to the fulfillment of customer orders.* Owns individual decision making and coordinates collaborative decisions to ensure timely resolution.
Customer Relationship Management:
* Communicates, collaborates, and negotiates with internal and external customers and supply chain partners to manage service.* Develops and owns customer relationships in order to anticipate customer needs and proactively provide service.* Balances the need for business practice adherence vs. circumstantial exceptions.
System Technical:
* Skilled at working within and across multiple systems and understand how information inputs impact systems and business decisions.* Proficient knowledge of Salesforce from all aspects, including account management, account maintenance, logging calls, building notes and contacts, and the ability to record and manage service requests.* Proficient knowledge of our order entry systems, JDE E1 and SAP.
**Experience-Education (Required):**
* High School Diploma/GED* 2 - 4 Years of comparable Customer Service experience* Proficient skills in Microsoft Office (Excel, Outlook, Word)
**Other Desirable Traits:**
* 4-year degree in Business, Communications, Ag or other related field* Effective communication (verbal and written)* Interpersonal effectiveness as an individual and in teams* Must be comfortable managing conflict while maintaining a high level of integrity and quality of work* Excellent organizational skills and attention to detail* Ability to prioritize, plan, and problem solve to deliver results* Experience in SAP
This position requires a quiet, uninterrupted work environment.
This is an hourly role and will pay between $20-24/hr. In most cases, candidates offered employment can expect to be hired at a pay rate near the middle of our salary ranges.
**About Land O'Lakes, Inc.**
Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.
Benefits for most full-time roles include medical, dental, vision, PTO, life & disability insurance, education assistance, a 401k and a variety of well-being resources. Most part-time employees are eligible for prorated PTO, holiday pay, employee development programs, prorated education assistance, and a 401(k).
Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.
Neither Land O'Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.To apply please click on APPLY TO THIS POSITIONJob Post Date: 10/30/25Here are some other jobs you may be interested in applying for.|
|
|| --- | --- || CHS Inc.
Pipestone, Minnesota | CHS Inc.
Foxhome, Minnesota || CHS Inc.
Tracy, Minnesota |
|11 people are interested in this job. #J-18808-Ljbffr