PayNearMe
Business Systems Engineer, Operations - Remote
Company Description
At PayNearMe, we’re on a mission to make paying and getting paid as simple as possible. We build innovative technology that transforms the way businesses and their customers experience payments. Our industry-leading platform, PayXM™, is the first of its kind—designed to manage the entire payment experience from start to finish. Every click, swipe or tap is seamless, fast and secure, helping non-commerce businesses boost customer satisfaction, accelerate payments, and reduce costs.
Job Description We are seeking a Business Systems Engineer to architect, build, and optimize PayNearMe’s enterprise tools ecosystem, with Salesforce as a core platform. This role will ensure our business systems are scalable, reliable, and cohesive across departments, supporting key initiatives such as quote-to-cash optimization, billing automation, client onboarding automation, revenue operations support, and contract lifecycle management.
Key Responsibilities
Enterprise Tooling & Integration
Design and develop integrations between Salesforce and key business systems (PayNearMe’s platform, Zendesk, Jira, Gong, etc.)
Implement automation and data synchronization using API’s, middleware, and/or low-code platforms.
Define data flow standards, mapping, and orchestration patterns to reduce duplication and improve visibility across teams.
Partner with business stakeholders to evaluate and implement new SaaS tools within governance frameworks.
CRM Platform Engineering (Salesforce)
Partner with our Revenue Operations and Finance teams to design and implement an automated quote-to-cash system, including pricing approvals, order creation, distribution workflows, and billing automation.
Partner with our Legal and Finance teams to design and implement contract request-to-execution and renewal management automation.
Partner with our Client Services and Project Management teams to select and integrate an implementation management solution that integrates with Salesforce our other existing business systems.
Partner with the Customer Support team to evaluate a migration from Zendesk to Salesforce Service Cloud. Based on that evaluation, drive the migration or enhance the existing integration to optimize their processes to support bulk communication workflows and incident notification processes.
Build the processes and controls to reinforce Salesforce as our source of truth for account names, contacts, contracts, access controls, pricing, etc.
Maintain and enhance Salesforce architecture, data models, and automation.
Conduct code audits, refactor Apex classes, and enhance test coverage.
Migrate Workflow Rules/Process Builder automations into Salesforce Flows.
Review and optimize Salesforce object architecture (standard/custom objects, relationships, record types, picklists).
Simplify automation and integrations to reduce data duplication and optimize system performance.
Project Management Platform Engineering (Jira)
Partner with Technical Program Management, Product, and Engineering to improve product development planning capabilities, development velocity, and portfolio transparency by designing and implementing jira issue, field, and workflow changes that reflect our standard operating model.
Build automations and integrations between Jira and downstream systems like Gitlab, Confluence, Playwright, and Salesforce to streamline our existing processes.
Data Analytics
Build systems that improve real-time visibility into key business metrics at various levels of the organization combining inputs from multiple sources (Salesforce, Intacct, Jira, Zendesk, and PayNearMe’s platform).
Tooling Architecture & Governance
Establish and enforce best practices for configuration management, code quality, and naming conventions.
Partner with IT and Security to implement backup protocols, permission sets, platform encryption, and event monitoring.
Ensure alignment with compliance and audit frameworks.
DevOps & Release Management
Implement Git-based CI/CD pipelines across enterprise systems (Salesforce DevOps Center, GitHub Actions, etc.).
Develop automated testing and deployment workflows.
Coordinate sandbox refreshes, environment management, and enterprise tooling release calendars.
Cross-Functional Collaboration
Support PayNearMe’s rapid growth by working closely with Revenue Operations, Finance, and Customer Success, and Customer Support to automate key business processes.
Translate business requirements into scalable technical solutions that enhance productivity and insight.
Qualifications
5+ years of hands-on Salesforce development and administration experience
Proficiency with Apex, Lightning Web Components (LWC), Flows, SOQL, and declarative automation
Strong experience with Salesforce data modeling, security, and integration patterns.
Experience with DevOps and CI/CD practices
Excellent problem-solving and collaboration skills across business and technical teams
Salesforce Platform Developer I/II certification(s)
Experience with Service Cloud, Experience Cloud, and Salesforce Contracts
Understanding of compliance frameworks
Understanding of enterprise data architecture and governance.
Experience with REST/SOAP APIs and integration tools
Additional Information
Base salary per year (paid semi-monthly)
Fast-paced and professional work culture
Stock options with standard startup vesting - 1 year cliff; 4 years total
$50 monthly communication expense stipend to go towards your phone/internet bill
$250 stipend to enhance your WFH setup
Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
Premium medical benefits including vision and dental (100% coverage for employees)
Company-sponsored life and disability insurance
Paid parental bonding leave
Paid sick leave, jury duty, bereavement
401k plan
Flexible Time Off (our team members typically take off ~3-4 weeks per year)
Volunteer Time Off
13 scheduled holidays
2x / year in-person team meet-ups (2-3 days, company paid)
Salary Range $120,000 - $150,000
Seniority level Mid-Senior level
Employment type Full-time
Job function Other
PayNearMe strives to create a workplace where all employees thrive. Our core values represent who we are today and we take pride in the way we work with each other as well as with our stakeholders.
PayNearMe is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent all backgrounds are strongly encouraged to apply.
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Job Description We are seeking a Business Systems Engineer to architect, build, and optimize PayNearMe’s enterprise tools ecosystem, with Salesforce as a core platform. This role will ensure our business systems are scalable, reliable, and cohesive across departments, supporting key initiatives such as quote-to-cash optimization, billing automation, client onboarding automation, revenue operations support, and contract lifecycle management.
Key Responsibilities
Enterprise Tooling & Integration
Design and develop integrations between Salesforce and key business systems (PayNearMe’s platform, Zendesk, Jira, Gong, etc.)
Implement automation and data synchronization using API’s, middleware, and/or low-code platforms.
Define data flow standards, mapping, and orchestration patterns to reduce duplication and improve visibility across teams.
Partner with business stakeholders to evaluate and implement new SaaS tools within governance frameworks.
CRM Platform Engineering (Salesforce)
Partner with our Revenue Operations and Finance teams to design and implement an automated quote-to-cash system, including pricing approvals, order creation, distribution workflows, and billing automation.
Partner with our Legal and Finance teams to design and implement contract request-to-execution and renewal management automation.
Partner with our Client Services and Project Management teams to select and integrate an implementation management solution that integrates with Salesforce our other existing business systems.
Partner with the Customer Support team to evaluate a migration from Zendesk to Salesforce Service Cloud. Based on that evaluation, drive the migration or enhance the existing integration to optimize their processes to support bulk communication workflows and incident notification processes.
Build the processes and controls to reinforce Salesforce as our source of truth for account names, contacts, contracts, access controls, pricing, etc.
Maintain and enhance Salesforce architecture, data models, and automation.
Conduct code audits, refactor Apex classes, and enhance test coverage.
Migrate Workflow Rules/Process Builder automations into Salesforce Flows.
Review and optimize Salesforce object architecture (standard/custom objects, relationships, record types, picklists).
Simplify automation and integrations to reduce data duplication and optimize system performance.
Project Management Platform Engineering (Jira)
Partner with Technical Program Management, Product, and Engineering to improve product development planning capabilities, development velocity, and portfolio transparency by designing and implementing jira issue, field, and workflow changes that reflect our standard operating model.
Build automations and integrations between Jira and downstream systems like Gitlab, Confluence, Playwright, and Salesforce to streamline our existing processes.
Data Analytics
Build systems that improve real-time visibility into key business metrics at various levels of the organization combining inputs from multiple sources (Salesforce, Intacct, Jira, Zendesk, and PayNearMe’s platform).
Tooling Architecture & Governance
Establish and enforce best practices for configuration management, code quality, and naming conventions.
Partner with IT and Security to implement backup protocols, permission sets, platform encryption, and event monitoring.
Ensure alignment with compliance and audit frameworks.
DevOps & Release Management
Implement Git-based CI/CD pipelines across enterprise systems (Salesforce DevOps Center, GitHub Actions, etc.).
Develop automated testing and deployment workflows.
Coordinate sandbox refreshes, environment management, and enterprise tooling release calendars.
Cross-Functional Collaboration
Support PayNearMe’s rapid growth by working closely with Revenue Operations, Finance, and Customer Success, and Customer Support to automate key business processes.
Translate business requirements into scalable technical solutions that enhance productivity and insight.
Qualifications
5+ years of hands-on Salesforce development and administration experience
Proficiency with Apex, Lightning Web Components (LWC), Flows, SOQL, and declarative automation
Strong experience with Salesforce data modeling, security, and integration patterns.
Experience with DevOps and CI/CD practices
Excellent problem-solving and collaboration skills across business and technical teams
Salesforce Platform Developer I/II certification(s)
Experience with Service Cloud, Experience Cloud, and Salesforce Contracts
Understanding of compliance frameworks
Understanding of enterprise data architecture and governance.
Experience with REST/SOAP APIs and integration tools
Additional Information
Base salary per year (paid semi-monthly)
Fast-paced and professional work culture
Stock options with standard startup vesting - 1 year cliff; 4 years total
$50 monthly communication expense stipend to go towards your phone/internet bill
$250 stipend to enhance your WFH setup
Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
Premium medical benefits including vision and dental (100% coverage for employees)
Company-sponsored life and disability insurance
Paid parental bonding leave
Paid sick leave, jury duty, bereavement
401k plan
Flexible Time Off (our team members typically take off ~3-4 weeks per year)
Volunteer Time Off
13 scheduled holidays
2x / year in-person team meet-ups (2-3 days, company paid)
Salary Range $120,000 - $150,000
Seniority level Mid-Senior level
Employment type Full-time
Job function Other
PayNearMe strives to create a workplace where all employees thrive. Our core values represent who we are today and we take pride in the way we work with each other as well as with our stakeholders.
PayNearMe is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent all backgrounds are strongly encouraged to apply.
#J-18808-Ljbffr