Sam's Club
Position Overview
Join to apply for the (USA) Tire and Battery Service Advisor role at Sam's Club.
Responsibilities
Be a Team Member : Collaborates with team members to fulfil sales and service requests, educates other associates on tools, tasks, resources, and mentors new technicians. Communicates and develops interpersonal skills for providing safe and efficient customer service.
Be an Expert : Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, seasonality, and Point of Sale systems as well as phone and in‑person selling techniques.
Be a Techie : Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement using handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training. Adapts to new tools and encourages others to use them.
Be an Owner : Communicates equipment, tool and supply needs to TBC Lead, tracks and monitors returns and special orders, operates cash registers, processes transactions, works hand‑on in the physical area, maintains accurate inventory, audits safety and compliance standards, reports TBC complaints, safety hazards, and problems with products/services and work areas, completes paperwork logs and other required documentation, and ensures merchandise is packaged, labeled and stored according to company policies and procedures. Identifies member needs, assists members with purchasing decisions and resolves issues and concerns.
Be a Talent Ambassador : Acts as a brand advocate by valuing the member’s experience in the TBC area, models high‑quality service and products, and develops, influences and inspires others to work in a respectful, supportive, and team‑oriented style that overcomes roadblocks and assists in training team members.
Act with Integrity : Maintains and promotes the highest standards of integrity, ethics and compliance, models Walmart values, and supports the company’s goal of becoming a regenerative company while respecting people and the environment.
Serve our Customers and Members : Delivers results while putting the customer first, balancing short‑ and long‑term priorities and considering how own work impacts the team’s delivery to stakeholders.
Strive for Excellence : Displays curiosity, takes calculated risks, demonstrates courage and resilience, drives continuous improvements and embraces new technologies and skills.
Benefits
Health benefits: medical, vision and dental coverage.
Financial benefits: 401(k), stock purchase plan and company‑paid life insurance.
Paid time off: PTO, parental leave, family care leave, bereavement, jury duty and voting.
Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
Live Better U: company‑paid education benefit program for full‑time and part‑time associates.
Salary The hourly wage range for this position is $18.00–$25.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
Minimum Qualifications
Valid state‑issued driver’s license.
18 years of age or older.
Preferred Qualifications
Auto service industry experience.
Retail experience.
Location 700 N 54th St, Chandler, AZ 85226‑1502, United States of America.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Industries: Retail
EEO Statement Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
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Responsibilities
Be a Team Member : Collaborates with team members to fulfil sales and service requests, educates other associates on tools, tasks, resources, and mentors new technicians. Communicates and develops interpersonal skills for providing safe and efficient customer service.
Be an Expert : Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, seasonality, and Point of Sale systems as well as phone and in‑person selling techniques.
Be a Techie : Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement using handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training. Adapts to new tools and encourages others to use them.
Be an Owner : Communicates equipment, tool and supply needs to TBC Lead, tracks and monitors returns and special orders, operates cash registers, processes transactions, works hand‑on in the physical area, maintains accurate inventory, audits safety and compliance standards, reports TBC complaints, safety hazards, and problems with products/services and work areas, completes paperwork logs and other required documentation, and ensures merchandise is packaged, labeled and stored according to company policies and procedures. Identifies member needs, assists members with purchasing decisions and resolves issues and concerns.
Be a Talent Ambassador : Acts as a brand advocate by valuing the member’s experience in the TBC area, models high‑quality service and products, and develops, influences and inspires others to work in a respectful, supportive, and team‑oriented style that overcomes roadblocks and assists in training team members.
Act with Integrity : Maintains and promotes the highest standards of integrity, ethics and compliance, models Walmart values, and supports the company’s goal of becoming a regenerative company while respecting people and the environment.
Serve our Customers and Members : Delivers results while putting the customer first, balancing short‑ and long‑term priorities and considering how own work impacts the team’s delivery to stakeholders.
Strive for Excellence : Displays curiosity, takes calculated risks, demonstrates courage and resilience, drives continuous improvements and embraces new technologies and skills.
Benefits
Health benefits: medical, vision and dental coverage.
Financial benefits: 401(k), stock purchase plan and company‑paid life insurance.
Paid time off: PTO, parental leave, family care leave, bereavement, jury duty and voting.
Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
Live Better U: company‑paid education benefit program for full‑time and part‑time associates.
Salary The hourly wage range for this position is $18.00–$25.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
Minimum Qualifications
Valid state‑issued driver’s license.
18 years of age or older.
Preferred Qualifications
Auto service industry experience.
Retail experience.
Location 700 N 54th St, Chandler, AZ 85226‑1502, United States of America.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Industries: Retail
EEO Statement Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
#J-18808-Ljbffr