University of Georgia
Position Summary
This position is responsible for administering Microsoft Intune and JAMF Pro environments to manage Windows and Apple devices across labs and EITS-supported units. It builds and maintains system configurations, software packages, and security policies to ensure compliance with university standards. This role also addresses restricted and sensitive data concerns through SOC notices and DLP alerts. The position serves as Data Network Liaison (DNL), coordinates with networking teams for IP management and VLAN configuration, and contributes to the development of desktop standards and automation initiatives throughout enterprise systems.
Minimum Qualifications
High school diploma or equivalent
Preferred Qualifications None listed.
Knowledge, Skills, Abilities and/or Competencies
Windows/Mac OS and applications, Server 2012/2016, Active Directory, Group Policy, DHCP, Intune or other Windows management software, JAMF or other Apple management software, Apple Remote Desktop, Beyond Trust or other remote support tools, Boot Camp, Faronics Deep Freeze, PowerShell Scripting, Print Management, Hardware Repair, Project Management, knowledge of virtualization concepts, Teams, Adobe, UGAMart, Team Dynamix, Azure, and knowledge of mobile devices.
Physical Demands
Lift computers and printers.
Driving.
Background Investigation Policy Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.
Duty/Responsibility: Endpoint Administration and Support
Administers Microsoft Intune and JAMF Pro environments, including device groups, licensing groups, RBAC groups, configurations, app deployments, Defender deployments, update rings, and patching.
Supports Windows and Apple hardware/software for EITS staff and supported units.
Creates and maintains GPOs and remote administration policies to manage client systems.
Ensures compliance with UGA policies and information security standards.
Addresses restricted and sensitive data concerns via SOC notices and DLP alerts.
Provides requested reports to management and prepares monthly lab usage reports.
Serves as Data Network Liaison (DNL) for EITS, Cost Recovery units, and Lab/Lending clients.
Coordinates with networking teams for port activations, VLAN setup, and IP range management.
Duty/Responsibility: Standards Development and Systems Improvement
Develops and maintains desktop standards and operating procedures.
Identifies opportunities for automation and efficiency improvements.
Collaborates with UGA and vendor partners to resolve technical issues.
Maintains hardware and software environments following industry best practices.
Duty/Responsibility: Client Engagement and Team Participation
Participates in departmental meetings, committees, and cross-team collaboration efforts.
Engages with clients to gather feedback and ensure system reliability.
Serves on hiring committees and other departmental initiatives.
Performs other duties as assigned.
Duty/Responsibility: Lab and Classroom Systems Administration
Oversees MLC Labs/Lending and Cost Recovery Lab/Classroom environments from equipment purchase through deployment and ongoing maintenance.
Coordinates with Tech Lending staff on Tier 1 responsibilities while focusing on systems administration for lab and classroom environments.
Provides software packaging and deployment for lab and classroom environments.
Implements specialized software requests for instructional and research environments.
Administers Adobe Creative Cloud, including package creation and account management.
Conducts onboarding services for new employees to ensure proper equipment and access.
Special Instructions to Applicants Please provide name and contact information for three professional references. This position is not eligible for work authorization sponsorship.
EEO Policy Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
USG Core Values Statement The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.
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Minimum Qualifications
High school diploma or equivalent
Preferred Qualifications None listed.
Knowledge, Skills, Abilities and/or Competencies
Windows/Mac OS and applications, Server 2012/2016, Active Directory, Group Policy, DHCP, Intune or other Windows management software, JAMF or other Apple management software, Apple Remote Desktop, Beyond Trust or other remote support tools, Boot Camp, Faronics Deep Freeze, PowerShell Scripting, Print Management, Hardware Repair, Project Management, knowledge of virtualization concepts, Teams, Adobe, UGAMart, Team Dynamix, Azure, and knowledge of mobile devices.
Physical Demands
Lift computers and printers.
Driving.
Background Investigation Policy Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.
Duty/Responsibility: Endpoint Administration and Support
Administers Microsoft Intune and JAMF Pro environments, including device groups, licensing groups, RBAC groups, configurations, app deployments, Defender deployments, update rings, and patching.
Supports Windows and Apple hardware/software for EITS staff and supported units.
Creates and maintains GPOs and remote administration policies to manage client systems.
Ensures compliance with UGA policies and information security standards.
Addresses restricted and sensitive data concerns via SOC notices and DLP alerts.
Provides requested reports to management and prepares monthly lab usage reports.
Serves as Data Network Liaison (DNL) for EITS, Cost Recovery units, and Lab/Lending clients.
Coordinates with networking teams for port activations, VLAN setup, and IP range management.
Duty/Responsibility: Standards Development and Systems Improvement
Develops and maintains desktop standards and operating procedures.
Identifies opportunities for automation and efficiency improvements.
Collaborates with UGA and vendor partners to resolve technical issues.
Maintains hardware and software environments following industry best practices.
Duty/Responsibility: Client Engagement and Team Participation
Participates in departmental meetings, committees, and cross-team collaboration efforts.
Engages with clients to gather feedback and ensure system reliability.
Serves on hiring committees and other departmental initiatives.
Performs other duties as assigned.
Duty/Responsibility: Lab and Classroom Systems Administration
Oversees MLC Labs/Lending and Cost Recovery Lab/Classroom environments from equipment purchase through deployment and ongoing maintenance.
Coordinates with Tech Lending staff on Tier 1 responsibilities while focusing on systems administration for lab and classroom environments.
Provides software packaging and deployment for lab and classroom environments.
Implements specialized software requests for instructional and research environments.
Administers Adobe Creative Cloud, including package creation and account management.
Conducts onboarding services for new employees to ensure proper equipment and access.
Special Instructions to Applicants Please provide name and contact information for three professional references. This position is not eligible for work authorization sponsorship.
EEO Policy Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
USG Core Values Statement The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.
#J-18808-Ljbffr