Inside Higher Ed
Overview
Systems Administrator Assistant position in EITS-Client Services at the University of Georgia. This role administers Microsoft Intune and JAMF Pro environments to manage Windows and Apple devices across labs and EITS-supported units. It builds and maintains system configurations, software packages, and security policies to ensure compliance with university standards. The position addresses restricted and sensitive data concerns through SOC notices and DLP alerts and acts as Data Network Liaison (DNL), coordinating with networking teams for IP management and VLAN configuration. It also contributes to the development of desktop standards and automation initiatives across enterprise systems. Posting Type: External • Employment Type: Employee • Benefits Eligible • Full Time • Location: Athens Area Advertised Salary: Up to 54,000 • Posting Date: 10/31/2025 • Open Until Filled: Yes • Proposed Starting Date: 12/01/2025 Additional Schedule Information: Monday – Friday, 8am – 5pm • This position is not eligible for remote work Location of Vacancy: Athens Area Special Instructions To Applicants: Please provide name and contact information for three professional references. This position is not eligible for work authorization sponsorship. Contact Details: For questions concerning this position or recruitment progression, refer to the Recruitment Contact below. Recruitment Contact Name: Alex Cann • Recruitment Contact Email: ajcann@uga.edu Employer statements: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu). Responsibilities
Endpoint Administration and Support: Administers Microsoft Intune and JAMF Pro environments, including device groups, licensing groups, RBAC groups, configurations, app deployments, Defender deployments, update rings, and patching; supports Windows and Apple hardware/software for EITS staff and supported units; creates and maintains GPOs and remote administration policies; ensures compliance with UGA policies and information security standards; addresses restricted and sensitive data concerns via SOC notices and DLP alerts; provides requested reports to management and prepares monthly lab usage reports; serves as Data Network Liaison (DNL) for EITS, Cost Recovery units, and Lab/Lending clients; coordinates with networking teams for port activations, VLAN setup, and IP range management. Standards Development and Systems Improvement
Develops and maintains desktop standards and operating procedures. Identifies opportunities for automation and efficiency improvements. Collaborates with UGA and vendor partners to resolve technical issues. Maintains hardware and software environments following industry best practices. Client Engagement and Team Participation
Participates in departmental meetings, committees, and cross-team collaboration efforts. Engages with clients to gather feedback and ensure system reliability. Serves on hiring committees and other departmental initiatives. Performs other duties as assigned. Lab and Classroom Systems Administration
Oversees MLC Labs/Lending and Cost Recovery Lab/Classroom environments from equipment purchase through deployment and ongoing maintenance. Coordinates with Tech Lending staff on Tier 1 responsibilities while focusing on systems administration for lab and classroom environments. Provides software packaging and deployment for lab and classroom environments. Implements specialized software requests for instructional and research environments. Administers Adobe Creative Cloud, including package creation and account management. Conducts onboarding services for new employees to ensure proper equipment and access. Qualifications
Minimum Qualifications: High school diploma or equivalent. Knowledge, Skills, Abilities, and Competencies: Windows/Mac OS and applications, Server 2012/2016, Active Directory, Group Policy, DHCP, Intune or other Windows management software, JAMF or other Apple management software, Apple Remote Desktop, Beyond Trust or other remote support tools, Boot Camp, Faronics Deep Freeze, PowerShell scripting, Print Management, Hardware Repair, Project Management, virtualization concepts, Teams, Adobe, UGAMart, Team Dynamix, Azure, and knowledge of mobile devices. Position Details
FLSA: Non-Exempt • FTE: 1.00 Physical Demands: Lift computers and printers; Driving (Yes) Is Driving a Responsibility of this Position?: Yes Is This a Position of Trust?: Yes Security Access: Yes Contact
Recruitment Contact Name: Alex Cann • Recruitment Contact Email: ajcann@uga.edu
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Systems Administrator Assistant position in EITS-Client Services at the University of Georgia. This role administers Microsoft Intune and JAMF Pro environments to manage Windows and Apple devices across labs and EITS-supported units. It builds and maintains system configurations, software packages, and security policies to ensure compliance with university standards. The position addresses restricted and sensitive data concerns through SOC notices and DLP alerts and acts as Data Network Liaison (DNL), coordinating with networking teams for IP management and VLAN configuration. It also contributes to the development of desktop standards and automation initiatives across enterprise systems. Posting Type: External • Employment Type: Employee • Benefits Eligible • Full Time • Location: Athens Area Advertised Salary: Up to 54,000 • Posting Date: 10/31/2025 • Open Until Filled: Yes • Proposed Starting Date: 12/01/2025 Additional Schedule Information: Monday – Friday, 8am – 5pm • This position is not eligible for remote work Location of Vacancy: Athens Area Special Instructions To Applicants: Please provide name and contact information for three professional references. This position is not eligible for work authorization sponsorship. Contact Details: For questions concerning this position or recruitment progression, refer to the Recruitment Contact below. Recruitment Contact Name: Alex Cann • Recruitment Contact Email: ajcann@uga.edu Employer statements: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu). Responsibilities
Endpoint Administration and Support: Administers Microsoft Intune and JAMF Pro environments, including device groups, licensing groups, RBAC groups, configurations, app deployments, Defender deployments, update rings, and patching; supports Windows and Apple hardware/software for EITS staff and supported units; creates and maintains GPOs and remote administration policies; ensures compliance with UGA policies and information security standards; addresses restricted and sensitive data concerns via SOC notices and DLP alerts; provides requested reports to management and prepares monthly lab usage reports; serves as Data Network Liaison (DNL) for EITS, Cost Recovery units, and Lab/Lending clients; coordinates with networking teams for port activations, VLAN setup, and IP range management. Standards Development and Systems Improvement
Develops and maintains desktop standards and operating procedures. Identifies opportunities for automation and efficiency improvements. Collaborates with UGA and vendor partners to resolve technical issues. Maintains hardware and software environments following industry best practices. Client Engagement and Team Participation
Participates in departmental meetings, committees, and cross-team collaboration efforts. Engages with clients to gather feedback and ensure system reliability. Serves on hiring committees and other departmental initiatives. Performs other duties as assigned. Lab and Classroom Systems Administration
Oversees MLC Labs/Lending and Cost Recovery Lab/Classroom environments from equipment purchase through deployment and ongoing maintenance. Coordinates with Tech Lending staff on Tier 1 responsibilities while focusing on systems administration for lab and classroom environments. Provides software packaging and deployment for lab and classroom environments. Implements specialized software requests for instructional and research environments. Administers Adobe Creative Cloud, including package creation and account management. Conducts onboarding services for new employees to ensure proper equipment and access. Qualifications
Minimum Qualifications: High school diploma or equivalent. Knowledge, Skills, Abilities, and Competencies: Windows/Mac OS and applications, Server 2012/2016, Active Directory, Group Policy, DHCP, Intune or other Windows management software, JAMF or other Apple management software, Apple Remote Desktop, Beyond Trust or other remote support tools, Boot Camp, Faronics Deep Freeze, PowerShell scripting, Print Management, Hardware Repair, Project Management, virtualization concepts, Teams, Adobe, UGAMart, Team Dynamix, Azure, and knowledge of mobile devices. Position Details
FLSA: Non-Exempt • FTE: 1.00 Physical Demands: Lift computers and printers; Driving (Yes) Is Driving a Responsibility of this Position?: Yes Is This a Position of Trust?: Yes Security Access: Yes Contact
Recruitment Contact Name: Alex Cann • Recruitment Contact Email: ajcann@uga.edu
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