OhioHealth
Physician Office Specialist – OhioHealth
Position starts at $16.63 per hour
Provides receptionist/clerical support assuring patient flow, comfort and satisfaction. Primary responsibilities include answering phones using a computerized system, directing calls appropriately, scheduling patient appointments in the electronic medical record (EMR) system, entering patient data, verifying insurance, and providing support to staff as assigned. The Office Specialist is organized, motivated, customer‑service oriented, communicates well, and has strong computer skills.
Responsibilities And Duties 70% – Receptionist Responsibilities
Greets patients at arrival, initiates appropriate paperwork, completes patient registration, verifies insurance, collects copays, establishes payment plans, and ensures accuracy in information systems and billing systems.
Performs electronic and manual insurance verification, processes insurance paperwork, obtains pre‑authorization when necessary, and coordinates with physicians and third parties for required documents.
Updates patient charts electronically or on paper, obtains signatures, files paperwork, and notifies clinical associates of patient arrival.
Answers multi‑line phone system, screens calls for office associates, directs calls appropriately, and maintains phone coverage using a computerized system.
Provides general office and clerical support as assigned (faxing, completing disability, FMLA, attorney request, patient record release, Industrial paperwork, etc.).
Manages industrial claims in the EMR, attaching dictation, adding diagnosis allowances, and authorization numbers.
Assists in keeping patient charts organized and filing, including scanning and digitizing into EMR.
Attends staff meetings and in‑house education seminars as needed.
30% – Organizational/Office Responsibilities
Sorts, distributes, and mails transcription as assigned.
Orders and stocks office supplies.
Maintains cleanliness and proper upkeep of office equipment.
Provides support to staff members as assigned.
Minimum Qualifications
High School diploma or GED (Required).
1–2 years of secretarial experience in health care or medical office, or equivalent combination of education and experience.
Post‑high school education emphasizing secretarial, business, or computer skills.
Proficiency with Microsoft Office (Word, Excel, PowerPoint).
Excellent communication, organizational, and customer‑service skills.
Typing speed of 55–60 words per minute.
Work Shift : Day
Scheduled Weekly Hours : 40
Department : Plastic Surgeons Grant
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all persons in all aspects of the associate‑employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment.
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Provides receptionist/clerical support assuring patient flow, comfort and satisfaction. Primary responsibilities include answering phones using a computerized system, directing calls appropriately, scheduling patient appointments in the electronic medical record (EMR) system, entering patient data, verifying insurance, and providing support to staff as assigned. The Office Specialist is organized, motivated, customer‑service oriented, communicates well, and has strong computer skills.
Responsibilities And Duties 70% – Receptionist Responsibilities
Greets patients at arrival, initiates appropriate paperwork, completes patient registration, verifies insurance, collects copays, establishes payment plans, and ensures accuracy in information systems and billing systems.
Performs electronic and manual insurance verification, processes insurance paperwork, obtains pre‑authorization when necessary, and coordinates with physicians and third parties for required documents.
Updates patient charts electronically or on paper, obtains signatures, files paperwork, and notifies clinical associates of patient arrival.
Answers multi‑line phone system, screens calls for office associates, directs calls appropriately, and maintains phone coverage using a computerized system.
Provides general office and clerical support as assigned (faxing, completing disability, FMLA, attorney request, patient record release, Industrial paperwork, etc.).
Manages industrial claims in the EMR, attaching dictation, adding diagnosis allowances, and authorization numbers.
Assists in keeping patient charts organized and filing, including scanning and digitizing into EMR.
Attends staff meetings and in‑house education seminars as needed.
30% – Organizational/Office Responsibilities
Sorts, distributes, and mails transcription as assigned.
Orders and stocks office supplies.
Maintains cleanliness and proper upkeep of office equipment.
Provides support to staff members as assigned.
Minimum Qualifications
High School diploma or GED (Required).
1–2 years of secretarial experience in health care or medical office, or equivalent combination of education and experience.
Post‑high school education emphasizing secretarial, business, or computer skills.
Proficiency with Microsoft Office (Word, Excel, PowerPoint).
Excellent communication, organizational, and customer‑service skills.
Typing speed of 55–60 words per minute.
Work Shift : Day
Scheduled Weekly Hours : 40
Department : Plastic Surgeons Grant
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all persons in all aspects of the associate‑employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment.
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