V2Soft
Job Description
This role is responsible for all levels of Collections Risks. Agent will be responsible for work assigned in the Collections systems. Agent will handle inbound and outbound call volumes servicing Truck accounts over specified days past due. This role requires a consultative approach to assist customers through a difficult time and provide solutions that either bring accounts current or secure our collateral. Assignment and follow-up post charge off and deficiency accounts to skip vendors, repossession vendors, and / or attorneys. Agent will negotiate vendor settlement offers based on an analysis of individual account holder's personal and financial circumstances.
Task Description
Agent will need to make repossession recommendations based on the analysis of delinquency accounts and will be required to submit recommendations of repossession that includes a summary of important details of the account.
Agent will be responsible for utilizing over + skip tracing tools to locate the customer or collateral.
Agent will analyze the borrowers' financial performance, payment history and negotiate payment solutions on delinquent accounts when the customer cannot make an immediate payment. Based on their financial performance, the agent should also be able to determine when collateral should be secured.
Agent will analyze insurance losses, maintain working relationships with vendors to ensure compliance and performance measures are met, assign accounts out for replevin and consult with OGC as needed.
Agent will coordinate the Witness Request process for accounts in litigation where court appearances are required, extension and deferrals, due date changes, repossession vender and attorney / agency follow ups.
High School Diploma (GED) required
#J-18808-Ljbffr
This role is responsible for all levels of Collections Risks. Agent will be responsible for work assigned in the Collections systems. Agent will handle inbound and outbound call volumes servicing Truck accounts over specified days past due. This role requires a consultative approach to assist customers through a difficult time and provide solutions that either bring accounts current or secure our collateral. Assignment and follow-up post charge off and deficiency accounts to skip vendors, repossession vendors, and / or attorneys. Agent will negotiate vendor settlement offers based on an analysis of individual account holder's personal and financial circumstances.
Task Description
Agent will need to make repossession recommendations based on the analysis of delinquency accounts and will be required to submit recommendations of repossession that includes a summary of important details of the account.
Agent will be responsible for utilizing over + skip tracing tools to locate the customer or collateral.
Agent will analyze the borrowers' financial performance, payment history and negotiate payment solutions on delinquent accounts when the customer cannot make an immediate payment. Based on their financial performance, the agent should also be able to determine when collateral should be secured.
Agent will analyze insurance losses, maintain working relationships with vendors to ensure compliance and performance measures are met, assign accounts out for replevin and consult with OGC as needed.
Agent will coordinate the Witness Request process for accounts in litigation where court appearances are required, extension and deferrals, due date changes, repossession vender and attorney / agency follow ups.
High School Diploma (GED) required
#J-18808-Ljbffr