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Cape Cod Healthcare

Unit Secretary, Surgical Day Care

Cape Cod Healthcare, Oklahoma City, Oklahoma, United States

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Unit Secretary, Surgical Day Care

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Cape Cod Healthcare .

Purpose of Position Performs receptionist/secretarial duties within Perioperative Services and functions as the central communication source.

Responsibilities

Interview patient and/or patient representative to obtain required information necessary to complete the registration process in the hospital information system and maintain the accuracy, confidentiality, and integrity of the automated database.

Provide information to patient and/or representative, including but not limited to: Health Care Proxy, Advanced Beneficiary Notice, Important Medicare Message (IMM) forms, financial issues and refer to Financial Counselor if appropriate. Obtain completed forms as available.

Maintain providers daily appointment schedules, including scheduling and rescheduling patient appointments, processing cancellations and no-show appointments.

Maintain accurate, complete and up-to-date patient records. Obtain old records, reports, results, dictation, transcription, etc., as instructed.

Maintain adequate quantity of forms, materials and supplies on assigned unit.

Respond in a professional and courteous manner in all telephone and verbal communications with internal and external customers.

Answer phones, relay phone calls and/or messages, call ancillary departments, private physicians, and other healthcare facilities, etc.

Provide timely communications with nursing staff.

Schedule appointments for pre-admission testing services within Perioperative Services, collaboratively utilizing the schedule and available appointment times.

Initiate admission and registration of all Perioperative Services patients.

Coordinate patient transport resources by established Perioperative Services, CCH and regulatory agency policies, procedures, standards, and recommendations or as requested by authorized physicians, management or nurses.

Copy, scan, and fax materials. Obtain, correlate and process medical records and reports as required by established Perioperative Services, CCH and regulatory agency policies, or as requested by authorized physicians, management, or nurses.

Adhere to safety, blood/body fluid policies and procedures.

Demonstrate proficiency and accuracy in the use of healthcare informatics systems.

Represent hospital in the community and within the hospital by maintaining confidentiality regarding patients.

Consistently provide service excellence to all patients, family members, visitors, volunteers and co-workers.

Perform other work-related duties and activities as assigned or requested.

Qualifications

Ability to read, write, and communicate in English.

Demonstrated knowledge of healthcare informatics systems.

Successful passage of medical terminology course, or successfully pass medical terminology challenge exam.

Medical Secretary/Medical Receptionist experience preferred.

Schedule Details 40 Hours per week, rotating days, 9:00a-5:00p and 10:00a-6:00p, occasional weekends and holidays.

Primary Location Massachusetts-Hyannis

Salary Hourly

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