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Embassy Suites by Hilton Los Angeles Downey

Front Desk Clerk - Embassy Suites Downey

Embassy Suites by Hilton Los Angeles Downey, Downey, California, United States, 90242

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Front Desk Clerk - Embassy Suites Downey

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Embassy Suites by Hilton Los Angeles Downey .

Pay rate:

$18.85/hr

Key Responsibilities

Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests.

Respond to guest inquiries in a timely, friendly, and efficient manner.

Provide driving and/or walking directions to guests to local destinations.

Ensure a high level of product knowledge of the hotel, including directions, hours of outlet operation, hotel services, hotel events, and local community events and attractions.

Assist fellow team members and other departments wherever necessary to maintain positive working relationships.

Provide or obtain accurate information.

What We Look For Values demonstration:

Hospitality – Passion for delivering exceptional guest experiences.

Integrity – Do the right thing, all the time.

Leadership – Lead in industry and community.

Teamwork – Team player in everything we do.

Ownership – Own actions and decisions.

Now – Operate with a sense of urgency and discipline.

Key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability

Work Locations Embassy Suites Downey

Schedule Full-time

Brand Embassy Suites by Hilton

Job Function Guest Services, Operations, and Front Office

Seniority Level Entry level

Employment Type Full-time

Industry Hospitality

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