Town of Lexington
Community Engagement Coordinator (PDF)
Town of Lexington, Lexington, Massachusetts, United States, 02173
Employment Opportunity
Town of Lexington
We are currently accepting applications for the part‑time (15 hours per week) position.
Community Engagement Coordinator Human Services Department
Hourly Range:
$30.47 – $34.77 Non-Benefited
The required application form is available at https://lexingtonma.seamlessdocs.com/f/employmentapplication. Cover letter and resume must be submitted to the Town's Human Resource Department. This position will remain open until filled.
General Summary Under the general supervision of the Human Services Director, the Community Engagement Coordinator supports the Human Services Department by combining administrative, programmatic, and outreach responsibilities to ensure Town services and initiatives are inclusive, accessible, and equitable.
Essential Functions
Works directly with the Human Services Director to set priorities and ensure workload is manageable for a part‑time role.
Designs and implements community outreach strategies to engage residents from historically underrepresented and marginalized groups, including but not limited to BIPOC, LGBTQIA+, immigrants, seniors, youth, people with disabilities, and veterans.
Assists with planning, promoting, and implementing programs, services, and events designed to engage residents across all ages and backgrounds, with particular focus on those historically underrepresented or underserved.
Supports language access efforts by coordinating translation and interpreter services, ensuring critical information is available in multiple languages.
Provides logistical support for boards, committees, and working groups supported by the Human Services Department (e.g., communications, materials preparation, meeting assistance).
Responds to walk‑in, phone, and email inquiries with professionalism and empathy, triaging and connecting residents to the appropriate staff member for follow‑up.
Serves as a liaison to affinity groups and cultural organizations seeking to partner with the Town on community‑building events or initiatives.
Participates in community awareness campaigns (e.g., mental health, domestic violence prevention, heritage months), ensuring they include resource information and clear pathways for resident support.
Helps maintain updated resource information, program calendars, and outreach materials for distribution across platforms (newsletter, website, flyers, social media).
Provides staff support to the Human Rights Committee and Commission on Disability, including attending meetings and sharing updates relevant to their work.
Assists with occasional community dialogues, listening sessions, and resource fairs, sometimes during evenings or weekends.
Supports outreach for special programs and events, ensuring efforts are broad, inclusive, and reach residents who may not yet be connected to services.
Strengthens grassroots connections by building trust with residents and amplifying community voices in Town‑led initiatives.
Supervision Scope:
Performs varied and responsible functions requiring a working knowledge of departmental operations and the exercise of judgment and initiative.
Received:
Works under the direct supervision of the Human Services Director.
Given:
This position does not directly supervise staff but may provide oversight and direction to volunteers as needed.
Recommended Minimum Qualifications Knowledge:
Office administrative practices and procedures, municipal government operations, laws and policies with an equity lens, community engagement, DEI initiatives, grassroots outreach.
Abilities:
Interact respectfully with diverse individuals; explain policies and procedures; analyze problems; maintain confidentiality; work independently; meet timelines; multi‑task; create content for newsletters, outreach materials, and social media; understand how policies affect different groups.
Skills:
Proficient customer service, written and verbal communication, computer skills (MS Office Suite, web content, basic graphic design).
Education & Experience:
Bachelor’s Degree in Social Work, Psychology, Public Administration, or related field; 1–3 years of related experience in human services, community work, or diversity and inclusion efforts.
Job Environment & Physical Requirements Work primarily in an office setting with occasional outdoor or off‑site events. Requires regular sitting, standing, talking, and occasional lifting of up to 30 pounds. Ability to work in a quiet office environment with occasional interruptions.
Application Process All applicants must complete the Town application form at https://lexingtonma.seamlessdocs.com/f/employmentapplication and attach resume. After the deadline, applications will be reviewed and qualified candidates invited to interviews. Accommodation requests should be directed to the Human Resources Department. Contact: Human Resources Department, Town of Lexington, Email: jobs@lexingtonma.gov, Phone: (781) 698‑4590, 1625 Massachusetts Avenue, Lexington, MA 02420.
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We are currently accepting applications for the part‑time (15 hours per week) position.
Community Engagement Coordinator Human Services Department
Hourly Range:
$30.47 – $34.77 Non-Benefited
The required application form is available at https://lexingtonma.seamlessdocs.com/f/employmentapplication. Cover letter and resume must be submitted to the Town's Human Resource Department. This position will remain open until filled.
General Summary Under the general supervision of the Human Services Director, the Community Engagement Coordinator supports the Human Services Department by combining administrative, programmatic, and outreach responsibilities to ensure Town services and initiatives are inclusive, accessible, and equitable.
Essential Functions
Works directly with the Human Services Director to set priorities and ensure workload is manageable for a part‑time role.
Designs and implements community outreach strategies to engage residents from historically underrepresented and marginalized groups, including but not limited to BIPOC, LGBTQIA+, immigrants, seniors, youth, people with disabilities, and veterans.
Assists with planning, promoting, and implementing programs, services, and events designed to engage residents across all ages and backgrounds, with particular focus on those historically underrepresented or underserved.
Supports language access efforts by coordinating translation and interpreter services, ensuring critical information is available in multiple languages.
Provides logistical support for boards, committees, and working groups supported by the Human Services Department (e.g., communications, materials preparation, meeting assistance).
Responds to walk‑in, phone, and email inquiries with professionalism and empathy, triaging and connecting residents to the appropriate staff member for follow‑up.
Serves as a liaison to affinity groups and cultural organizations seeking to partner with the Town on community‑building events or initiatives.
Participates in community awareness campaigns (e.g., mental health, domestic violence prevention, heritage months), ensuring they include resource information and clear pathways for resident support.
Helps maintain updated resource information, program calendars, and outreach materials for distribution across platforms (newsletter, website, flyers, social media).
Provides staff support to the Human Rights Committee and Commission on Disability, including attending meetings and sharing updates relevant to their work.
Assists with occasional community dialogues, listening sessions, and resource fairs, sometimes during evenings or weekends.
Supports outreach for special programs and events, ensuring efforts are broad, inclusive, and reach residents who may not yet be connected to services.
Strengthens grassroots connections by building trust with residents and amplifying community voices in Town‑led initiatives.
Supervision Scope:
Performs varied and responsible functions requiring a working knowledge of departmental operations and the exercise of judgment and initiative.
Received:
Works under the direct supervision of the Human Services Director.
Given:
This position does not directly supervise staff but may provide oversight and direction to volunteers as needed.
Recommended Minimum Qualifications Knowledge:
Office administrative practices and procedures, municipal government operations, laws and policies with an equity lens, community engagement, DEI initiatives, grassroots outreach.
Abilities:
Interact respectfully with diverse individuals; explain policies and procedures; analyze problems; maintain confidentiality; work independently; meet timelines; multi‑task; create content for newsletters, outreach materials, and social media; understand how policies affect different groups.
Skills:
Proficient customer service, written and verbal communication, computer skills (MS Office Suite, web content, basic graphic design).
Education & Experience:
Bachelor’s Degree in Social Work, Psychology, Public Administration, or related field; 1–3 years of related experience in human services, community work, or diversity and inclusion efforts.
Job Environment & Physical Requirements Work primarily in an office setting with occasional outdoor or off‑site events. Requires regular sitting, standing, talking, and occasional lifting of up to 30 pounds. Ability to work in a quiet office environment with occasional interruptions.
Application Process All applicants must complete the Town application form at https://lexingtonma.seamlessdocs.com/f/employmentapplication and attach resume. After the deadline, applications will be reviewed and qualified candidates invited to interviews. Accommodation requests should be directed to the Human Resources Department. Contact: Human Resources Department, Town of Lexington, Email: jobs@lexingtonma.gov, Phone: (781) 698‑4590, 1625 Massachusetts Avenue, Lexington, MA 02420.
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