Rich Ford
Automotive Service Advisors, Writers
Rich Ford, Albuquerque, New Mexico, United States, 87101
Automotive Service Advisor / Writer
Join Rich Ford in Albuquerque, NM, as an Automotive Service Advisor / Writer. We are a top 50 dealership, offering competitive pay and unlimited potential. Expect a 5‑day work week with rotating Saturdays.
Location: 8601 Lomas Blvd. N.E., Albuquerque, NM 87112.
We Offer
Competitive pay plan – commission earnings from $60,000 to $100,000+.
Monthly bonuses.
3000+ Service Repair Orders per month.
4.7 Tech per Advisor, excellent, efficient Team to keep service drive flowing.
5‑day work week with rotating Saturdays.
Medical, Dental, and Vision insurance.
Mental Health and Wellness insurance.
401(k).
Paid vacation.
Closed on Sundays.
Career advancement opportunities.
Responsibilities
Schedule service appointments with customers.
Greet customers and make them feel welcome.
Work with customer and technician to identify required services using vehicle’s service history.
Advise customers on necessary/suggested services and costs.
Notify customers of any special advertised services to take advantage of.
Compute the cost of replacement parts and labor to restore the vehicle to the condition specified by the customer.
Address customer’s questions and needs promptly and professionally.
Ensure comprehensive pre‑delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled.
Review results of customer satisfaction surveys with the service manager.
Establish long‑term positive relationships with customers.
Meet the dealership’s standards for repair/order production.
Qualifications / Requirements
Service Advisor experience is preferred but not required.
Good customer service skills.
Must be a team player.
Valid driver’s license.
Must be authorized to work in the U.S. without sponsorship and be a current U.S. resident.
Must pass pre‑employment testing, including background checks, MVR, and drug screening.
Submit your resume; completing the online assessment will grant priority approval.
We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.
Referrals increase your chances of interviewing at Rich Ford by 2x.
#J-18808-Ljbffr
Location: 8601 Lomas Blvd. N.E., Albuquerque, NM 87112.
We Offer
Competitive pay plan – commission earnings from $60,000 to $100,000+.
Monthly bonuses.
3000+ Service Repair Orders per month.
4.7 Tech per Advisor, excellent, efficient Team to keep service drive flowing.
5‑day work week with rotating Saturdays.
Medical, Dental, and Vision insurance.
Mental Health and Wellness insurance.
401(k).
Paid vacation.
Closed on Sundays.
Career advancement opportunities.
Responsibilities
Schedule service appointments with customers.
Greet customers and make them feel welcome.
Work with customer and technician to identify required services using vehicle’s service history.
Advise customers on necessary/suggested services and costs.
Notify customers of any special advertised services to take advantage of.
Compute the cost of replacement parts and labor to restore the vehicle to the condition specified by the customer.
Address customer’s questions and needs promptly and professionally.
Ensure comprehensive pre‑delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled.
Review results of customer satisfaction surveys with the service manager.
Establish long‑term positive relationships with customers.
Meet the dealership’s standards for repair/order production.
Qualifications / Requirements
Service Advisor experience is preferred but not required.
Good customer service skills.
Must be a team player.
Valid driver’s license.
Must be authorized to work in the U.S. without sponsorship and be a current U.S. resident.
Must pass pre‑employment testing, including background checks, MVR, and drug screening.
Submit your resume; completing the online assessment will grant priority approval.
We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.
Referrals increase your chances of interviewing at Rich Ford by 2x.
#J-18808-Ljbffr