Timbers Company
Overview
Join to apply for the
Golf Operations Manager _ The Clutch
role at
Timbers Company . Location: Captiva Island. The property offers a coastal resort experience with world-class amenities and a passion for guest service. Be part of a dedicated team delivering exceptional hospitality in paradise. Our Core Values : Be Authentic, Practice Humility, Cultivate Teamwork, Value Time, Be Trustworthy. These values guide interactions across hospitality operations, asset management, development, and sales & marketing. Position Overview
The Clutch Golf Course Manager is responsible for delivering exceptional hospitality while maintaining the highest standards of golf operations as set by the Director of Commercial Strategy. This role supervises daily golf operations, inventory management, equipment maintenance, and golf staff oversight. Responsibilities extend to golf instruction services, food and beverage, retail sales, budget management, staff training, scheduling, and performance management. Rate of Pay:
Salary position, $60,000 – $70,000 Essential Functions (included but not limited to)
Present a professional image to members and guests with a solid understanding of golf fundamentals. Answer phones and assist with tee times according to resort standards. Perform cleaning, maintenance, and minor repairs of golf carts; maintain a clean storage lot. Ensure cleanliness of all areas, including the Golf Pro Shop, course, carts, and clubs. Assist Golf Course Maintenance staff with daily setup and operational needs. Maintain equipment and logs; ensure adherence to SOPs to standardize the golf program. Build and maintain strong relationships with guests and owners to encourage repeat business. Ensure the team consistently provides exceptional customer service. Communicate safety protocols clearly to guests and staff. Address guest or operational concerns promptly and professionally. Mentor and lead the golf operations team. Support food and beverage operations, including beverage cart service, setup, and cleanup. Participate in retail sales within the Golf Pro Shop, including merchandising and promotions. Learn and operate required point-of-sale systems. Develop and maintain accurate records of transactions, contracts, and confidential customer information. Oversee the budgeting process, fiscal planning, rate setting, and expense control to achieve financial goals. Assist with marketing and promotional activities in collaboration with the Marketing Manager. Promote participation in tournaments and coordinate smaller events with other departments. Partner with other departments to ensure smooth operations and guest satisfaction. Communicate operational issues directly to the Director of Golf & Horticulture. Position Requirements
Education:
High school diploma or equivalent preferred. Experience:
Background in hotel, resort, or related hospitality industry preferred. Extensive golf industry experience, including personnel management and retail operations. Previous guest service experience preferred. Required Valid driver’s license (motor vehicle background check required). Experience supervising and training a team. Alcohol Awareness Certification (must comply with state regulations). Must be 18 years or older (to serve/sell alcohol in the state of Florida). Food Handler’s Certification (must comply with state regulations). Skills & Abilities
Fluent in English with strong written and verbal communication skills. Administrative abilities including reservations management and confirmations. Proficient in Microsoft Office (Word, Excel) and email. Handle confidential information responsibly. Strong attention to detail and ability to manage multiple tasks. Initiative and anticipation of operational needs. Friendly, service-oriented, and committed to guest satisfaction. Ability to work in a fast-paced, high-pressure environment; maintain composure and professionalism. Strong listening and problem-solving skills; ability to work independently and lead a team. Working Conditions – Physical & Mental Requirements
Stand, walk, bend, and stoop for extended periods. Lift up to 40 pounds. Work in varying weather conditions, including high temperatures and humidity. Operate in a fast-paced environment. Schedule
Managers are expected to maintain flexible availability, including evenings, weekends, and holidays, to meet business needs. This position requires working over 40 hours per week and responding to emergencies or unplanned operational needs after hours. Company & Equal Opportunity
Timbers Company is a developer and operator of boutique hotels, residence clubs, and resort communities. We are committed to equal employment opportunity and comply with applicable laws. Reasonable accommodations are provided upon request during the application process. This is a drug-free workplace.
#J-18808-Ljbffr
Join to apply for the
Golf Operations Manager _ The Clutch
role at
Timbers Company . Location: Captiva Island. The property offers a coastal resort experience with world-class amenities and a passion for guest service. Be part of a dedicated team delivering exceptional hospitality in paradise. Our Core Values : Be Authentic, Practice Humility, Cultivate Teamwork, Value Time, Be Trustworthy. These values guide interactions across hospitality operations, asset management, development, and sales & marketing. Position Overview
The Clutch Golf Course Manager is responsible for delivering exceptional hospitality while maintaining the highest standards of golf operations as set by the Director of Commercial Strategy. This role supervises daily golf operations, inventory management, equipment maintenance, and golf staff oversight. Responsibilities extend to golf instruction services, food and beverage, retail sales, budget management, staff training, scheduling, and performance management. Rate of Pay:
Salary position, $60,000 – $70,000 Essential Functions (included but not limited to)
Present a professional image to members and guests with a solid understanding of golf fundamentals. Answer phones and assist with tee times according to resort standards. Perform cleaning, maintenance, and minor repairs of golf carts; maintain a clean storage lot. Ensure cleanliness of all areas, including the Golf Pro Shop, course, carts, and clubs. Assist Golf Course Maintenance staff with daily setup and operational needs. Maintain equipment and logs; ensure adherence to SOPs to standardize the golf program. Build and maintain strong relationships with guests and owners to encourage repeat business. Ensure the team consistently provides exceptional customer service. Communicate safety protocols clearly to guests and staff. Address guest or operational concerns promptly and professionally. Mentor and lead the golf operations team. Support food and beverage operations, including beverage cart service, setup, and cleanup. Participate in retail sales within the Golf Pro Shop, including merchandising and promotions. Learn and operate required point-of-sale systems. Develop and maintain accurate records of transactions, contracts, and confidential customer information. Oversee the budgeting process, fiscal planning, rate setting, and expense control to achieve financial goals. Assist with marketing and promotional activities in collaboration with the Marketing Manager. Promote participation in tournaments and coordinate smaller events with other departments. Partner with other departments to ensure smooth operations and guest satisfaction. Communicate operational issues directly to the Director of Golf & Horticulture. Position Requirements
Education:
High school diploma or equivalent preferred. Experience:
Background in hotel, resort, or related hospitality industry preferred. Extensive golf industry experience, including personnel management and retail operations. Previous guest service experience preferred. Required Valid driver’s license (motor vehicle background check required). Experience supervising and training a team. Alcohol Awareness Certification (must comply with state regulations). Must be 18 years or older (to serve/sell alcohol in the state of Florida). Food Handler’s Certification (must comply with state regulations). Skills & Abilities
Fluent in English with strong written and verbal communication skills. Administrative abilities including reservations management and confirmations. Proficient in Microsoft Office (Word, Excel) and email. Handle confidential information responsibly. Strong attention to detail and ability to manage multiple tasks. Initiative and anticipation of operational needs. Friendly, service-oriented, and committed to guest satisfaction. Ability to work in a fast-paced, high-pressure environment; maintain composure and professionalism. Strong listening and problem-solving skills; ability to work independently and lead a team. Working Conditions – Physical & Mental Requirements
Stand, walk, bend, and stoop for extended periods. Lift up to 40 pounds. Work in varying weather conditions, including high temperatures and humidity. Operate in a fast-paced environment. Schedule
Managers are expected to maintain flexible availability, including evenings, weekends, and holidays, to meet business needs. This position requires working over 40 hours per week and responding to emergencies or unplanned operational needs after hours. Company & Equal Opportunity
Timbers Company is a developer and operator of boutique hotels, residence clubs, and resort communities. We are committed to equal employment opportunity and comply with applicable laws. Reasonable accommodations are provided upon request during the application process. This is a drug-free workplace.
#J-18808-Ljbffr