H&R Block
Overview
Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. Responsibilities
Lead three H&R Block tax offices and provide leadership to customer-centric teams to accelerate seasonal tax business. Serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office growth objectives for three offices. Prior tax preparation experience is not required. Start with a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, transition to full-time, including evening and weekend hours as needed. This role is in-person and not remote. Travel between offices as required. Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment. What you'll bring to the team
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement Assist DGM in recruiting and interviewing candidates for tax office positions Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns Build an engaging team environment across all offices by training and coaching associates and recognizing outstanding contributions Lead daily team meetings and communicate essential information to tax office associates Create associate work schedules across all offices and ensure accurate timekeeping and labor management Travel between offices as required Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment Your Expertise
People management experience, with the ability to grow and develop associates Aptitude for growth plan execution and ability to lead towards a growth culture Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision Strong interpersonal and communication skills and a customer-centric mindset Computer proficiency with MS Office Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course Why work for us
At H&R Block, we invest in our people by supporting total well-being. Our benefit offerings can help associates plan for health, wellbeing and financial wellness needs. Employee Assistance Program with Health Advocate BetterYou wellbeing program Neurodiversity and caregiver support available to you and your family Discounts on everyday items and services Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan Check out all available benefits at blockbenefits.com The Community You Will Join
We are committed to building a connected culture—trust, care, and connections guide how we work together and help everyone feel safe to bring their authentic self to work every day. H&R Block is an equal opportunity employer and celebrates diversity in the workplace. If you're looking to make an impact, H&R Block is the place for you. Job Details
Seniority level: Not Applicable Employment type: Full-time Job function: Information Technology Industries: Retail
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Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. Responsibilities
Lead three H&R Block tax offices and provide leadership to customer-centric teams to accelerate seasonal tax business. Serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office growth objectives for three offices. Prior tax preparation experience is not required. Start with a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, transition to full-time, including evening and weekend hours as needed. This role is in-person and not remote. Travel between offices as required. Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment. What you'll bring to the team
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement Assist DGM in recruiting and interviewing candidates for tax office positions Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns Build an engaging team environment across all offices by training and coaching associates and recognizing outstanding contributions Lead daily team meetings and communicate essential information to tax office associates Create associate work schedules across all offices and ensure accurate timekeeping and labor management Travel between offices as required Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment Your Expertise
People management experience, with the ability to grow and develop associates Aptitude for growth plan execution and ability to lead towards a growth culture Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision Strong interpersonal and communication skills and a customer-centric mindset Computer proficiency with MS Office Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course Why work for us
At H&R Block, we invest in our people by supporting total well-being. Our benefit offerings can help associates plan for health, wellbeing and financial wellness needs. Employee Assistance Program with Health Advocate BetterYou wellbeing program Neurodiversity and caregiver support available to you and your family Discounts on everyday items and services Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan Check out all available benefits at blockbenefits.com The Community You Will Join
We are committed to building a connected culture—trust, care, and connections guide how we work together and help everyone feel safe to bring their authentic self to work every day. H&R Block is an equal opportunity employer and celebrates diversity in the workplace. If you're looking to make an impact, H&R Block is the place for you. Job Details
Seniority level: Not Applicable Employment type: Full-time Job function: Information Technology Industries: Retail
#J-18808-Ljbffr