University of Alabama at Birmingham
TEMPORARY SERVICES: Patient Access Rep-Pell City
University of Alabama at Birmingham, El Paso, Texas, United States
Patient Access Representative – Pell City (Temporary Services)
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The Patient Access Rep plays a crucial role in ensuring smooth and efficient patient interactions within the healthcare facility. This position involves managing patient appointments, registrations, and check‑ins, as well as providing excellent customer service to patients and their families. The Patient Access Rep collaborates with various departments to coordinate patient care and ensures accurate documentation of patient encounters.
Responsibilities
Patient Registration: Greet and assist patients during the registration process. Collect and verify patient demographic and insurance information. Enter patient data accurately into the electronic medical records system.
Appointment Scheduling: Schedule patient appointments according to provider availability. Confirm appointments via phone or email and provide necessary instructions to patients.
Check‑In/Check‑Out Process: Manage patient check‑in and check‑out procedures efficiently. Collect co‑payments or payments for services rendered. Coordinate with clinical staff to ensure timely rooming of patients.
Customer Service: Provide friendly and professional assistance to patients and visitors. Address patient inquiries, concerns, and complaints in a timely manner. Maintain a welcoming and organized reception area.
Collaboration: Communicate effectively with clinical staff, administrative personnel, and other departments to coordinate patient care. Assist in facilitating referrals to specialists or other healthcare providers as needed.
Documentation: Ensure accurate and complete documentation of patient encounters. Maintain confidentiality and compliance with HIPAA regulations in handling patient information.
Schedule & Location Monday – Friday (Every other weekend) Location – Pell City
Job Details Job Category – UAB Temporary Services Organization – 114402000 Temporary Services Employee Status – Temporary Job Level – Mid-Level Travel – No Shift – Day/1st Shift Equal Opportunity Statement – UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, religion, and veteran’s status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB’s Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.
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The Patient Access Rep plays a crucial role in ensuring smooth and efficient patient interactions within the healthcare facility. This position involves managing patient appointments, registrations, and check‑ins, as well as providing excellent customer service to patients and their families. The Patient Access Rep collaborates with various departments to coordinate patient care and ensures accurate documentation of patient encounters.
Responsibilities
Patient Registration: Greet and assist patients during the registration process. Collect and verify patient demographic and insurance information. Enter patient data accurately into the electronic medical records system.
Appointment Scheduling: Schedule patient appointments according to provider availability. Confirm appointments via phone or email and provide necessary instructions to patients.
Check‑In/Check‑Out Process: Manage patient check‑in and check‑out procedures efficiently. Collect co‑payments or payments for services rendered. Coordinate with clinical staff to ensure timely rooming of patients.
Customer Service: Provide friendly and professional assistance to patients and visitors. Address patient inquiries, concerns, and complaints in a timely manner. Maintain a welcoming and organized reception area.
Collaboration: Communicate effectively with clinical staff, administrative personnel, and other departments to coordinate patient care. Assist in facilitating referrals to specialists or other healthcare providers as needed.
Documentation: Ensure accurate and complete documentation of patient encounters. Maintain confidentiality and compliance with HIPAA regulations in handling patient information.
Schedule & Location Monday – Friday (Every other weekend) Location – Pell City
Job Details Job Category – UAB Temporary Services Organization – 114402000 Temporary Services Employee Status – Temporary Job Level – Mid-Level Travel – No Shift – Day/1st Shift Equal Opportunity Statement – UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, religion, and veteran’s status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB’s Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.
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