Thos. Moser
Overview
Thos. Moser is a legacy American furniture brand known for handcrafted, timeless design. We’re looking for a Manager of Ecommerce Merchandising to ensure our online storefront reflects the quality, care, and story behind every piece we make. Responsibilities
Translate our heritage brand into an intuitive, high-converting ecommerce experience. Lead merchandising strategy and execution across WooCommerce and Shopify, working with internal teams to drive online sales and create a premium digital showroom. Ecommerce Strategy & Performance: Own ecommerce KPIs including traffic, conversion rate, average order value (AOV), and revenue. Identify growth opportunities, run A/B tests, and implement initiatives to improve performance. Site Management: Oversee day-to-day operations of WooCommerce and Shopify, ensuring product listings, navigation, and content are accurate, up to date, and optimized for performance. Product Data Management: Ensure product information—including descriptions, specs, pricing, SKUs, and lead times—is accurate, consistent, and optimized across all digital platforms. Promotions & Campaign Execution: Coordinate with marketing and creative teams to plan, build, and optimize custom landing pages, launch promotions, seasonal campaigns, and new product rollouts, ensuring seamless execution across the site. Conversion Optimization: Use tools like Google Analytics, Clarity, and Full-Story to analyze customer behavior, identify friction points, and partner with developers to improve UX, checkout flow, and mobile experience. Merchandising Oversight: Lead merchandising strategy and execution to ensure products are presented effectively, categories are intuitive, and key items receive appropriate visibility. Inventory Coordination: Work with operations and fulfillment to ensure lead times, availability, and messaging are accurate and customer friendly. SEO Management: Oversee on-site SEO best practices including metadata, internal linking, and keyword optimization to improve search visibility and drive qualified traffic. Cross-Functional Collaboration: Serve as the primary liaison between marketing, creative, manufacturing, customer service, and sales to keep the ecommerce engine running smoothly and strategically aligned. Comprehensive product catalog management: Oversee SKU creation and maintenance, pricing updates, dimensional accuracy, product descriptions, imagery, and inventory coordination. Qualifications
3-5 years of ecommerce experience, ideally with premium or luxury consumer goods. Proven success managing end-to-end ecommerce performance on WooCommerce and Shopify. Experience with digital analytics (Google Analytics, Hotjar), CRM tools (Hubspot), and basic web troubleshooting (HTML/CSS). Strong analytical mindset and ability to translate data into action. Excellent written communication, organizational, and project management skills. Comfortable owning deadlines, juggling multiple initiatives, and collaborating cross-functionally
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Thos. Moser is a legacy American furniture brand known for handcrafted, timeless design. We’re looking for a Manager of Ecommerce Merchandising to ensure our online storefront reflects the quality, care, and story behind every piece we make. Responsibilities
Translate our heritage brand into an intuitive, high-converting ecommerce experience. Lead merchandising strategy and execution across WooCommerce and Shopify, working with internal teams to drive online sales and create a premium digital showroom. Ecommerce Strategy & Performance: Own ecommerce KPIs including traffic, conversion rate, average order value (AOV), and revenue. Identify growth opportunities, run A/B tests, and implement initiatives to improve performance. Site Management: Oversee day-to-day operations of WooCommerce and Shopify, ensuring product listings, navigation, and content are accurate, up to date, and optimized for performance. Product Data Management: Ensure product information—including descriptions, specs, pricing, SKUs, and lead times—is accurate, consistent, and optimized across all digital platforms. Promotions & Campaign Execution: Coordinate with marketing and creative teams to plan, build, and optimize custom landing pages, launch promotions, seasonal campaigns, and new product rollouts, ensuring seamless execution across the site. Conversion Optimization: Use tools like Google Analytics, Clarity, and Full-Story to analyze customer behavior, identify friction points, and partner with developers to improve UX, checkout flow, and mobile experience. Merchandising Oversight: Lead merchandising strategy and execution to ensure products are presented effectively, categories are intuitive, and key items receive appropriate visibility. Inventory Coordination: Work with operations and fulfillment to ensure lead times, availability, and messaging are accurate and customer friendly. SEO Management: Oversee on-site SEO best practices including metadata, internal linking, and keyword optimization to improve search visibility and drive qualified traffic. Cross-Functional Collaboration: Serve as the primary liaison between marketing, creative, manufacturing, customer service, and sales to keep the ecommerce engine running smoothly and strategically aligned. Comprehensive product catalog management: Oversee SKU creation and maintenance, pricing updates, dimensional accuracy, product descriptions, imagery, and inventory coordination. Qualifications
3-5 years of ecommerce experience, ideally with premium or luxury consumer goods. Proven success managing end-to-end ecommerce performance on WooCommerce and Shopify. Experience with digital analytics (Google Analytics, Hotjar), CRM tools (Hubspot), and basic web troubleshooting (HTML/CSS). Strong analytical mindset and ability to translate data into action. Excellent written communication, organizational, and project management skills. Comfortable owning deadlines, juggling multiple initiatives, and collaborating cross-functionally
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