Karen Ann Quinlan Hospice
LPN Intake Supervisor
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Karen Ann Quinlan Hospice
Compensation: $68,250.00 per year
Schedule: Monday–Friday 8:30 a.m. – 4:30 p.m. plus triage on‑call responsibilities.
Benefits: Medical or medical stipend, dental, vision, benefit time, 401(k).
Leadership & Supervision
Supervise and mentor Intake Coordinators and support staff, providing training, guidance, and performance evaluations.
Develop and maintain staffing schedules to ensure adequate coverage for intake operations.
Foster a positive, team‑oriented environment that promotes accountability and professional growth.
Operational Oversight
Oversee all hospice and palliative care referrals, ensuring timely evaluation and admission decisions in compliance with organizational policies and Medicare Conditions of Participation.
Monitor and ensure accuracy of patient registration/intake, orders, and documentation in the EMR system.
Review daily census reports and coordinate with Billing and Clinical teams to ensure accurate data flow.
Quality & Compliance
Ensure adherence to HIPAA regulations and organizational confidentiality standards.
Participate in Quality Improvement initiatives, analyze intake data, and recommend process improvements.
Maintain compliance with state and federal regulations governing hospice care.
Communication & Coordination
Serve as the primary liaison between referral sources, physicians, and internal teams for escalated intake issues.
Provide feedback to referral sources and ensure exceptional customer service standards.
Respond to complex inquiries regarding eligibility and available services.
Other Duties
Participate in committees and organizational meetings as assigned.
Serve as backup for the Intake Coordinator role, and perform additional duties as assigned based on business needs.
Cover on‑call triage responsibilities as needed.
Participate in all required in‑service education programs and meetings.
Adhere to all employment policies.
Demonstrate compliance with the dress code policy by appearing well groomed, wearing ID badge while on duty, and maintaining a professional appearance.
Perform other duties as assigned.
Seniority level Mid-Senior level
Employment type Full-time
Job function Health Care Provider
Industries Hospitals and Health Care
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at
Karen Ann Quinlan Hospice
Compensation: $68,250.00 per year
Schedule: Monday–Friday 8:30 a.m. – 4:30 p.m. plus triage on‑call responsibilities.
Benefits: Medical or medical stipend, dental, vision, benefit time, 401(k).
Leadership & Supervision
Supervise and mentor Intake Coordinators and support staff, providing training, guidance, and performance evaluations.
Develop and maintain staffing schedules to ensure adequate coverage for intake operations.
Foster a positive, team‑oriented environment that promotes accountability and professional growth.
Operational Oversight
Oversee all hospice and palliative care referrals, ensuring timely evaluation and admission decisions in compliance with organizational policies and Medicare Conditions of Participation.
Monitor and ensure accuracy of patient registration/intake, orders, and documentation in the EMR system.
Review daily census reports and coordinate with Billing and Clinical teams to ensure accurate data flow.
Quality & Compliance
Ensure adherence to HIPAA regulations and organizational confidentiality standards.
Participate in Quality Improvement initiatives, analyze intake data, and recommend process improvements.
Maintain compliance with state and federal regulations governing hospice care.
Communication & Coordination
Serve as the primary liaison between referral sources, physicians, and internal teams for escalated intake issues.
Provide feedback to referral sources and ensure exceptional customer service standards.
Respond to complex inquiries regarding eligibility and available services.
Other Duties
Participate in committees and organizational meetings as assigned.
Serve as backup for the Intake Coordinator role, and perform additional duties as assigned based on business needs.
Cover on‑call triage responsibilities as needed.
Participate in all required in‑service education programs and meetings.
Adhere to all employment policies.
Demonstrate compliance with the dress code policy by appearing well groomed, wearing ID badge while on duty, and maintaining a professional appearance.
Perform other duties as assigned.
Seniority level Mid-Senior level
Employment type Full-time
Job function Health Care Provider
Industries Hospitals and Health Care
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