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The Hertrich Family of Automobile Dealerships

Automotive Automotive Service Advisor / Assistant Service Manager - Easton Kia

The Hertrich Family of Automobile Dealerships, Easton, Maryland, United States, 21601

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Overview

Join to apply for the Automotive Automotive Service Advisor / Assistant Service Manager - Easton Kia role at The Hertrich Family of Automobile Dealerships Salary & Location

Income Ranges from $50,000 to $85,000+ - Position is Salary Plus Commission/Bonus base. Address: 7741 Ocean Gateway Easton, MD 21601 | Contact 302-648-JOBS (5627) with any questions. Key Responsibilities

Greet service customers promptly and courteously Answer service calls and schedule appointments Advise customers on estimated service/repair costs and timelines Coordinate service orders with technicians and monitor progress Ensure high levels of customer satisfaction by delivering on promises and getting it right the first time Suggest additional services where appropriate Assist in monitoring service operations and daily paperwork (training to support Service Manager) Maintain inventory of parts and enforce service rules in the facility Other duties as assigned Qualifications

Minimum of 2-3 years\' experience as an Automotive Service Advisor / Service Writer or 1 year as an Assistant Service Manager Strong customer service and sales skills; prior up-selling experience a plus Excellent communication and organizational abilities Computer literate and comfortable using service management systems High School Diploma or GED required Valid Driver\'s License with few to no points on driving record Must be available to work a flexible schedule, including evenings and Saturdays Benefits

Competitive Salary Comprehensive Medical, Dental, Vision & Life Insurance options for you and your family Short- and Long-Term Disability Coverage Paid Vacation, Holidays, and Personal/Sick Days 401(k) Plan with Employer Match Employee Purchase Discounts About Hertrich Family Of Dealerships

For over 60 years, Hertrich has been committed to the community and delivering excellence in customer service. We pride ourselves on our team-oriented culture and believe in fostering an inclusive environment where everyone has the opportunity to thrive. We\'re an equal-opportunity employer, committed to diversity and a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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