The Hertrich Family of Automobile Dealerships
Automotive Service Manager - Easton Kia
The Hertrich Family of Automobile Dealerships, Easton, Maryland, United States, 21601
Overview
Automotive Service Manager - Take Your Career to the Next Level! Address: 7741 Ocean Gateway, Easton, MD 21601. Contact 302-648-JOBS (5627) with any questions. Income ranges from $80,000 to $120,000+ as Salary Plus Commission/Bonus base. About Us
The Hertrich Family of Dealerships is looking for top-tier candidates to join our growing, world-class team. Representing 24 dealerships, 14 Collision Centers, and 18 automotive brands across the Delmarva Peninsula and beyond, we have a long-standing reputation for excellence. For over three generations, the Hertrich Family has proudly served our communities, supporting over 90 local organizations and charities. We are committed to integrity, accountability, and continuously striving for excellence in everything we do. If you are passionate, driven, and innovative, we want you to be a part of our team! What We Offer
Industry-Leading Compensation with competitive wages and bonus plans Training & Growth Opportunities to support your continued success Comprehensive Health Benefits: Medical, Dental, Vision and Life Insurance Disability Plans for both short and long-term coverage Paid Time Off: Vacation, Holidays, and Personal/Sick Days 401(k) with Employer Match Employee Purchase Discounts Our Expectations
We're looking for an experienced Automotive Service Manager who can meet the following criteria: At least 3 years of proven success in a Service Manager role Previous experience in a dealership strongly preferred or service repair shop Strong management skills with a solid work ethic and a positive attitude Motivated to be the best and willing to put in the work to achieve exceptional results A keen understanding of Customer Satisfaction Index (CSI) and its importance Excellent communication and teamwork skills, with a passion for excellence Intermediate computer skills (DealerTrack experience is a plus) Key Responsibilities
Ensure every customer receives prompt, courteous, and effective service Provide support to both new and used vehicle sales by meeting service needs efficiently Manage the service transaction process from start to finish - from customer greeting to ensuring repairs are done right the first time Serve as the liaison between service advisors, technicians, and customers Hire, manage, and develop Service Department employees, including technicians and service advisors Monitor training and certification requirements for staff Prioritize and manage service schedules and operations Follow manufacturer and company policies and procedures Ensure we exceed customer satisfaction benchmarks consistently Join Our Family
At Hertrich, we believe in a culture where people come first. We\'re proud to offer an inclusive and diverse environment and are committed to building a workforce that reflects this. Hertrich is an equal opportunity employer and maintains a drug-free workplace. APPLY ONLINE TODAY AND GET STARTED! Job Posted by ApplicantPro
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Automotive Service Manager - Take Your Career to the Next Level! Address: 7741 Ocean Gateway, Easton, MD 21601. Contact 302-648-JOBS (5627) with any questions. Income ranges from $80,000 to $120,000+ as Salary Plus Commission/Bonus base. About Us
The Hertrich Family of Dealerships is looking for top-tier candidates to join our growing, world-class team. Representing 24 dealerships, 14 Collision Centers, and 18 automotive brands across the Delmarva Peninsula and beyond, we have a long-standing reputation for excellence. For over three generations, the Hertrich Family has proudly served our communities, supporting over 90 local organizations and charities. We are committed to integrity, accountability, and continuously striving for excellence in everything we do. If you are passionate, driven, and innovative, we want you to be a part of our team! What We Offer
Industry-Leading Compensation with competitive wages and bonus plans Training & Growth Opportunities to support your continued success Comprehensive Health Benefits: Medical, Dental, Vision and Life Insurance Disability Plans for both short and long-term coverage Paid Time Off: Vacation, Holidays, and Personal/Sick Days 401(k) with Employer Match Employee Purchase Discounts Our Expectations
We're looking for an experienced Automotive Service Manager who can meet the following criteria: At least 3 years of proven success in a Service Manager role Previous experience in a dealership strongly preferred or service repair shop Strong management skills with a solid work ethic and a positive attitude Motivated to be the best and willing to put in the work to achieve exceptional results A keen understanding of Customer Satisfaction Index (CSI) and its importance Excellent communication and teamwork skills, with a passion for excellence Intermediate computer skills (DealerTrack experience is a plus) Key Responsibilities
Ensure every customer receives prompt, courteous, and effective service Provide support to both new and used vehicle sales by meeting service needs efficiently Manage the service transaction process from start to finish - from customer greeting to ensuring repairs are done right the first time Serve as the liaison between service advisors, technicians, and customers Hire, manage, and develop Service Department employees, including technicians and service advisors Monitor training and certification requirements for staff Prioritize and manage service schedules and operations Follow manufacturer and company policies and procedures Ensure we exceed customer satisfaction benchmarks consistently Join Our Family
At Hertrich, we believe in a culture where people come first. We\'re proud to offer an inclusive and diverse environment and are committed to building a workforce that reflects this. Hertrich is an equal opportunity employer and maintains a drug-free workplace. APPLY ONLINE TODAY AND GET STARTED! Job Posted by ApplicantPro
#J-18808-Ljbffr