GLOVIS America, Inc.
Senior Manager - Mobis Parts Operations (HOT)
GLOVIS America, Inc., Irvine, California, United States, 92713
Senior Manager - Mobis Parts Operations (HOT)
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About Hyundai GLOVIS America Inc. GLOVIS America, Inc. is a third‑party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary The Senior Manager - Mobis Parts Operations (HOT) position is responsible for all duties related to import and export MPA forwarding operations, managing, supervising, and troubleshooting the MPA team, efficiently supporting weekly and monthly closing reports, and monitoring AR/AP. Additionally, this position will lead and assist various projects as required.
Compensation $118,000-$134,000/Per Year (Subject to Compensation Study Upon Candidate Selection)
Responsibilities
General MPA Operations (Inbound, Outbound, and In‑land)
Oversee the transportation of freight and ensure complete customer satisfaction by facilitating timely and accurate communication.
Provide guidance and direction to MPA Team on operational decisions based on immediate requirements and urgent transportation.
Liaise with customers, suppliers, and ocean carriers, inland transportation companies to ensure that a premium level of customer service is always present.
Accurately manage and maintain departmental operational tasks such as accounting, reporting, and records keeping in accordance with internal policies and state and federal regulations.
Manage accounts to retain existing relationships and grow share of business.
Enhance operational procedures, systems and principles in areas of information flow, management, and business processes.
Enhance management reporting and identify opportunities to expand systems.
Supervise and troubleshoot MPA Operations.
Lead, coach, enforce, empower, and direct reports to perform and achieve in line with company values and strategy, and department goals adhering to company SOP and policies.
Recommend and implement strategies to continually improve department performance.
Customer Services and Client Management
Drives performance improvement of operations and customer relation to achieve KPIs.
Prioritizes and delegates work tasks among the team members.
Ensures that all customer inquiries are responded promptly and professionally.
Maintain data updates in operation system.
Regularly maintain updates in operation systems.
Maintain database/record keeping in the systems.
Provide general administrative support to FF group.
Assist with projects and contracts.
All other duties as assigned.
Benefits Of Working At Hyundai GLOVIS America Inc.
Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short‑Term & Long‑Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*
Benefits may vary by location. All benefits pursuant to Company policy
Skills
Excellent written and verbal communication skills Required
Proficient PC skills - Word, Excel, Powerpoint, Outlook, and database management systems Required
Highly organized, detail oriented, and high level of professionalism Required
Strong attention to detail and ability to efficiently prioritize competing tasks Required
Strong leadership and interpersonal skills Required
Education & Experience
Bachelor Degree Required
8 - 12 years of direct experience in Freight Forwarding, Logistics, Transportation, SCM Required
10 -15 years of direct experience in Freight Forwarding, Logistics, Transportation, SCM Preferred
Physical Requirements
Ability to sit in front of a desk and/or in front of the computer for long periods
Possibility of both domestic and international travel - 20%
Operating desk machines
Repetitive use of hand/grasping product, writing, and typing
Stand/walk
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Typical office environment with low‑level noise exposure
This position is located in the Irvine, CA office
Communication with employees and field partners will be primarily conducted via phone and email
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Truck Transportation
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About Hyundai GLOVIS America Inc. GLOVIS America, Inc. is a third‑party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary The Senior Manager - Mobis Parts Operations (HOT) position is responsible for all duties related to import and export MPA forwarding operations, managing, supervising, and troubleshooting the MPA team, efficiently supporting weekly and monthly closing reports, and monitoring AR/AP. Additionally, this position will lead and assist various projects as required.
Compensation $118,000-$134,000/Per Year (Subject to Compensation Study Upon Candidate Selection)
Responsibilities
General MPA Operations (Inbound, Outbound, and In‑land)
Oversee the transportation of freight and ensure complete customer satisfaction by facilitating timely and accurate communication.
Provide guidance and direction to MPA Team on operational decisions based on immediate requirements and urgent transportation.
Liaise with customers, suppliers, and ocean carriers, inland transportation companies to ensure that a premium level of customer service is always present.
Accurately manage and maintain departmental operational tasks such as accounting, reporting, and records keeping in accordance with internal policies and state and federal regulations.
Manage accounts to retain existing relationships and grow share of business.
Enhance operational procedures, systems and principles in areas of information flow, management, and business processes.
Enhance management reporting and identify opportunities to expand systems.
Supervise and troubleshoot MPA Operations.
Lead, coach, enforce, empower, and direct reports to perform and achieve in line with company values and strategy, and department goals adhering to company SOP and policies.
Recommend and implement strategies to continually improve department performance.
Customer Services and Client Management
Drives performance improvement of operations and customer relation to achieve KPIs.
Prioritizes and delegates work tasks among the team members.
Ensures that all customer inquiries are responded promptly and professionally.
Maintain data updates in operation system.
Regularly maintain updates in operation systems.
Maintain database/record keeping in the systems.
Provide general administrative support to FF group.
Assist with projects and contracts.
All other duties as assigned.
Benefits Of Working At Hyundai GLOVIS America Inc.
Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short‑Term & Long‑Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*
Benefits may vary by location. All benefits pursuant to Company policy
Skills
Excellent written and verbal communication skills Required
Proficient PC skills - Word, Excel, Powerpoint, Outlook, and database management systems Required
Highly organized, detail oriented, and high level of professionalism Required
Strong attention to detail and ability to efficiently prioritize competing tasks Required
Strong leadership and interpersonal skills Required
Education & Experience
Bachelor Degree Required
8 - 12 years of direct experience in Freight Forwarding, Logistics, Transportation, SCM Required
10 -15 years of direct experience in Freight Forwarding, Logistics, Transportation, SCM Preferred
Physical Requirements
Ability to sit in front of a desk and/or in front of the computer for long periods
Possibility of both domestic and international travel - 20%
Operating desk machines
Repetitive use of hand/grasping product, writing, and typing
Stand/walk
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Typical office environment with low‑level noise exposure
This position is located in the Irvine, CA office
Communication with employees and field partners will be primarily conducted via phone and email
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Truck Transportation
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